Public Desire レビュー 

Public Desire からの回答

2026年3月26日

HI,

Thank you for your wonderful feedback! We're thrilled to hear that our customer service team was able to assist you effectively. At Public Desire, we strive to provide not only high-quality products but also a seamless shopping experience.

Your satisfaction with both the service and the quality of your shoes is incredibly important to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

Thank you for choosing Public Desire!

Sam x

Public Desire からの回答

2026年3月25日

Hi Rubius,

Thank you for taking the time to share your feedback with us! We are thrilled to hear that you experienced fast shipping, found our products to be of great value for money, and were impressed with the brilliant quality of our offerings.

At Public Desire, we strive to provide our customers with the best possible shopping experience, and your positive comments reaffirm our commitment to excellence. If you have any further thoughts or suggestions, please feel free to reach out. We value your input and look forward to serving you again in the future.

For more information about our products or to explore our latest collections, please visit our website at https://www.publicdesire.com/

Thank you once again for your support!

Laura x

Public Desire からの回答

2026年3月24日

Hi,

Thank you for taking the time to share your feedback with us. We are thrilled to hear that you experienced quick delivery and received excellent customer service during your recent interaction with Public Desire.

Your satisfaction is our top priority, and it is wonderful to know that we met your expectations.

Thank you once again for your kind words, and we look forward to serving you again soon!

Sam x

Public Desire からの回答

2026年3月24日

Hi Robyn,

Thank you for your valuable feedback! We're thrilled to hear that your order arrived exactly as seen in the photo and was well-packaged. At Public Desire, we strive to ensure that our customers receive their items in perfect condition and as expected.

We appreciate your support and look forward to serving you again in the future.

;Laura x

Public Desire からの回答

2026年3月16日

Hi Miss L Kelly,

Thank you for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with Public Desire.

We strive to provide our customers with timely updates and efficient service, and it’s rewarding to hear that our efforts have made a difference for you.

Your kind words will be shared with our team, as they work diligently to ensure a seamless shopping experience for all our customers. We appreciate your support and look forward to serving you again in the future.

Thank you once again for choosing Public Desire!

Sarah x

Public Desire からの回答

2026年3月3日

Hi John,

Thank you for your wonderful feedback! We truly appreciate your kind words and are thrilled to hear that you consistently have a positive experience with us at Public Desire.

It's fantastic to know that our products have always arrived on time and in perfect condition, and that they are well-loved by your friends. Your loyalty means a lot to us, and we are committed to maintaining the high standard of service you have come to expect since day one.

We look forward to serving you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for being a valued customer!

Sarah x

Public Desire からの回答

2026年3月2日

Hi,

We are truly sorry to hear that the dress you received arrived in a faulty condition. We understand how disappointing this can be, and we want to make this right for you.

Upon reviewing our records, it appears that we have not yet received any communication from you regarding this issue. To ensure we address your concerns promptly, I have escalated this matter to our support team. They will be reaching out to you shortly to assist you with a resolution.

Please keep an eye on your email for their message, as they will provide you with the next steps to rectify this situation. Your satisfaction is very important to us, and we appreciate your patience as we work to resolve this matter.

Amy

Public Desire からの回答

2026年3月2日

Hi,

Thank you for sharing your feedback regarding your recent shopping experience with Public Desire. We are thrilled to hear that you had a great shopping experience and that our customer service met your expectations.

We value your input and look forward to serving you again in the future.

Thank you for choosing Public Desire!

Sam x

Public Desire からの回答

2026年2月24日

Hi Moira,

Thank you for your wonderful feedback! We are thrilled to hear that you love our boots and consider them your go-to footwear. At Public Desire, we take great pride in offering high-quality products and exceptional service, so it’s rewarding to know that we’ve met your expectations.

Thank you for choosing Public Desire, we look forward to serving you again soon!

Sam x

Public Desire からの回答

2026年2月17日

Hi Maria.

Thank you for your valuable feedback! We are thrilled to hear that you had a positive experience with your recent order from Public Desire.

We appreciate your support and look forward to serving you again in the future.

Sarah x

Public Desire からの回答

2026年2月17日

Hi,

Thank you for your feedback! We are thrilled to hear that Amy provided you with such helpful and efficient service. At Public Desire, we strive to ensure that our customers have a positive experience, and it’s wonderful to know that Amy was able to assist you effectively.

We look forward to serving you again soon and hope to provide you with the same level of outstanding service in the future.

Sam x

Public Desire からの回答

2026年2月16日

Hi Amie,

We are thrilled to hear that your order was delivered promptly and that all items arrived in perfect condition.

At Public Desire, we strive to ensure that our customers receive their products quickly and safely, and it’s wonderful to know that we met your expectations in these areas.

We appreciate your support and look forward to serving you again soon.

Laura x

Public Desire からの回答

2026年2月13日

Hi Ireti,

Thank you for your feedback! We are thrilled to hear that you consistently have a great shopping experience with Public Desire. Your satisfaction is our top priority, and we strive to provide high-quality products and exceptional service.

Thank you for choosing Public Desire, and we look forward to serving you again soon!

Sarah x

Public Desire からの回答

2026年2月5日

Hi Anahit,

Thank you for your kind feedback regarding your recent experience with Public Desire. We are thrilled to hear that Anna provided you with prompt and professional assistance in cancelling your order and processing your refund.

At Public Desire, we strive to ensure that our customers receive the highest level of service, and it is rewarding to know that our efforts are appreciated. Your satisfaction is our top priority, and we are committed to making every interaction a positive one.

Thank you once again for your feedback and for choosing Public Desire, we look forward to serving you again soon.

Sarah x

Public Desire からの回答

2026年2月3日 に更新

Hi Yvonne,

We sincerely apologise for the inconvenience this has caused you. We understand how crucial it is to receive your order promptly, especially when you have opted for next day delivery.

At Public Desire, we strive to meet our delivery commitments, and it is truly disappointing to learn that our carrier partner did not meet our standards in this instance. Your feedback about our customer service and the handling of your refund request is invaluable to us, and we take it very seriously. Our aim is to provide a seamless shopping experience, and we regret that we did not meet your expectations this time.

To address your concerns effectively, we would like to review your order in detail and explore how we can rectify the situation to your satisfaction. We kindly ask you to reply to the message you sent through Trust Pilot and provide us with your order details. This will enable us to investigate the matter further and ensure that your concerns are addressed appropriately.

We appreciate your patience and understanding during this process. Our goal is to resolve this matter to your satisfaction and restore your confidence in our services.

Sam

------------------------------------------------------------------------

Hi Yvonne,

Thank you for providing your order details. Upon reviewing our records and the communication with our support team, I can confirm that, as outlined in our delivery policy, any orders placed over the weekend or on a bank holiday are dispatched on the next working day. Since your order was placed on Sunday, it was dispatched on Monday and successfully delivered on Tuesday, which falls within the timeframe we provided.

As a gesture of goodwill, our support team has offered to refund the difference between the standard shipping fee and the next-day delivery fee for your order. To proceed with this refund, please reply to the email from our support team, and they will be more than happy to assist you further.

Sam

Public Desire からの回答

2026年2月2日

Hi Suzanne,

Thank you for sharing your feedback regarding your recent experience with Public Desire. We are thrilled to hear that your first online shopping experience with us was a positive one!

We are also glad that your order was delivered promptly and that you found our packaging to be satisfactory. Keeping our customers informed throughout the purchasing process is important to us, and we appreciate your acknowledgment of our communication efforts.

We are committed to providing exceptional service and quality products, and we look forward to serving you again in the future.

Thank you once again for your kind words and support!

Laura x

Public Desire からの回答

2026年1月30日

Hi Stephanie,

Thank you so much for your wonderful feedback!

We are thrilled to hear that you had a positive experience with our team, especially with Marie. Her responsiveness and professionalism are qualities we highly value at Public Desire, and it’s fantastic to know that she made a difference during your interaction.

Thank you for choosing Public Desire!

Amy x

Public Desire からの回答

2026年1月29日

Hi April,

Thank you for sharing your feedback regarding your recent experience with us at Public Desire.

We strive to provide excellent customer service, and it’s wonderful to hear that we met your expectations in this instance. We appreciate your kind words about Marie's assistance.

Sarah x

Public Desire からの回答

2026年1月27日

Hi Valentina,

Thank you for taking the time to share your feedback with us. We are delighted to hear about your positive experience with Lucy and Marie. Their dedication to providing exceptional customer service is truly commendable, and we are proud to have team members who embody such kindness, responsiveness, and a genuine willingness to assist our customers.

Your satisfaction is our top priority, and it is wonderful to know that Lucy and Marie were able to provide you with clear and accurate answers to your inquiries. We strive to ensure that every interaction you have with us is professional and helpful.

Thank you once again for your kind words, and we look forward to serving you again soon.

Sarah x

Public Desire からの回答

2026年1月27日

Hi Ellie,

Thank you for taking the time to share your wonderful feedback! We are absolutely thrilled to hear that you had such a positive experience with your recent order from Public Desire. Your satisfaction is our top priority, and your insights truly motivate us to keep delivering exceptional products and services

Thank you for choosing Public Desire, we look forward to serving you again soon!

Amy x