Public Desire レビュー 

Public Desire からの回答

2026年1月26日

Hi,

Thank you for your wonderful feedback! We are thrilled to hear that you had an amazing experience with us at Public Desire Your satisfaction is our top priority, and it's fantastic to know that you found our service to be exceptional.

We take great pride in offering a brilliant price point while ensuring that our products, like the gorgeous shoes you mentioned, are beautifully packaged. It's always our goal to provide not only quality footwear but also an enjoyable shopping experience.

We value your input and look forward to serving you again in the future!

Thank you for choosing Public Desire.

Sarah x

Public Desire からの回答

2026年1月26日

Hi Lauren,

Thank you for taking the time to provide your feedback regarding your recent experience with Public Desire. We are thrilled to hear that Amy was able to assist you effectively with your order query.

Your kind words about her professionalism and understanding are greatly appreciated. We strive to provide prompt and effective support to all our customers, and it’s wonderful to know that we met your expectations in this instance.

Thank you for choosing Public Desire, we look forward to serving you again soon.

Sarah x

Public Desire からの回答

2026年1月16日

Hi Sofia,

Thank you for your feedback! We're thrilled to hear that you had a very good experience with us. Your satisfaction is our top priority, and your input helps us continue to improve.

We appreciate your support and look forward to serving you again soon!

Laura x

Public Desire からの回答

2026年1月16日

HI Sarah, 

We are pleased to hear that Marie was able to assist you effectively in resolving the issue. Our team strives to provide exceptional service, and it’s wonderful to know that Marie was able to meet your needs with efficiency and professionalism.

Thank you for choosing Public Desire, we appreciate your understanding and look forward to serving you again in the future.

Laura x

Public Desire からの回答

2026年1月12日

HI Suzanne,

Thank you for taking the time to share your experience with us. We genuinely appreciate your feedback and are truly sorry to hear about the difficulties you encountered with your recent delivery.

At Public Desire, we are committed to ensuring that our customers receive their orders promptly and in excellent condition. While we are pleased to know that you have had positive experiences with our dispatch and packaging in the past, we sincerely regret that this particular delivery did not meet your expectations.

Please rest assured that we will raise this matter with our Royal Mail account manager to ensure that such issues are addressed and improved in the future.

We appreciate your support and look forward to serving you again soon.

Sarah x

Public Desire からの回答

2026年1月12日

Hi Prim,

Thank you for your feedback! We're thrilled to hear that you found our prices to be so affordable. At Public Desire, we strive to offer our customers high-quality products without breaking the bank.

It's wonderful to know that the quality of your purchase met your expectations. We take great pride in ensuring that our items are made to the highest standards.

We appreciate your support and look forward to serving you again!

Amy x

Public Desire からの回答

2026年1月12日

Hi Stephen,

Thank you for taking the time to share your feedback with us. We are thrilled to hear that you are satisfied with the quality of our products, the speed of delivery, and the competitive pricing we offer.

At Public Desire, we strive to provide our customers with an exceptional shopping experience, and it is rewarding to know that we have met your expectations. Your positive comments motivate us to continue delivering high-quality products and excellent service.

We appreciate your support and look forward to serving you again in the future.

Thank you for choosing Public Desire!

Laura x

Public Desire からの回答

2026年1月7日

Hi Samantha,

Thank you for your wonderful feedback! We are thrilled to hear that your order arrived just in time for Hogmanay and that you found the shoes to be absolutely beautiful.

At Public Desire, we strive to provide our customers with stunning products that enhance their style, and it’s fantastic to know that you were pleased with your purchase. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience with us.

We look forward to serving you again in the future!

Sarah x

Public Desire からの回答

2026年1月6日

Hi Sophie,

Thank you so much for your wonderful feedback! We're thrilled to hear that you love your new shoes from Public Desire. It's fantastic that they caught your eye on social media and that you decided to order them for a wedding.

We strive to provide stunning products and fast delivery, so it’s great to know that we met your expectations. Your satisfaction is our top priority, and we are delighted to have contributed to your special occasion.

We hope to see you again soon.

Laura x

Public Desire からの回答

2026年1月6日

Hi Ruksana,

Thank you for your feedback regarding your recent purchase from Public Desire. We are delighted to hear that your sandals were delivered on time and that they match the image you saw online.

Your satisfaction is our top priority, and we appreciate you taking the time to share your experience with us.

Thank you for choosing Public Desire!

Amy x

Public Desire からの回答

2026年1月6日

Hi Elizabeth,

Thank you for your feedback! We are thrilled to hear that your boots arrived on time and were packaged to your satisfaction. At Public Desire, we strive to provide our customers with high-quality products and a seamless shopping experience.

Your positive experience is important to us, and we are delighted that you would consider purchasing from us again.

We look forward to serving you again soon!

Sam x

Public Desire からの回答

2026年1月5日

Hola Sofia,

Gracias por tomarse el tiempo para compartir sus comentarios sobre su reciente experiencia con nosotros en Kaiia. Nos complace saber que Marie le brindó un servicio excepcional y resolvió rápidamente su problema con el paquete.

Su satisfacción es nuestra máxima prioridad, y es maravilloso saber que la comunicación con Marie fue sencilla y que pudo ayudarle eficazmente. Agradecemos sus amables palabras y le haremos llegar su agradecimiento.

Gracias nuevamente por sus comentarios y esperamos poder atenderle de nuevo pronto.

Sarah x

Public Desire からの回答

2026年1月5日

Hi,

Thank you for your wonderful feedback! We are thrilled to hear that you loved your boots and that they met your expectations. At Public Desire, we strive to provide high-quality products and exceptional service, and it’s rewarding to know that we succeeded in your case.

Thank you once again for choosing Public Desire. We look forward to serving you again soon.

Amy x

Public Desire からの回答

2026年1月5日 に更新

Hi Nina,

I am truly sorry to hear that you were not satisfied with the quality of the boots you received. To better understand the situation regarding your order and why a full refund may not have been processed, could you please provide me with your order details. This information will help me investigate further and ensure that we address your concerns appropriately.

Please reply to the email from Trustpilot requesting your order details. Once I have this information, I will check with our returns team and get back to you as soon as possible.

Sam

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Hi Nina,

Thank you for providing your order details.
I have reached out to our returns team, who originally processed your return, to check on the status of your shipping cost refund. They are currently reviewing your case and will provide an update as soon as possible.

You can expect to hear back from our support team very soon with more information. If you have any further questions or need additional assistance in the meantime, please don’t hesitate to reach out.

Thank you for your understanding.

Sam

Public Desire からの回答

2025年12月30日

HI Tinotenda,

Thank you for sharing your experience with us. We are glad to hear that you received a prompt and respectful response from Lucy regarding the delay in your order. We strive to ensure that our customers are satisfied, and it’s wonderful to know that we were able to address your concerns effectively.

We appreciate your feedback about the refund for the difference between the next day delivery and the regular delivery. It’s important to us that our customers feel valued and compensated for any inconveniences they may encounter.

We are also pleased to hear that your shoes arrived in good packaging and met your quality expectations. Your satisfaction is our priority, and we are delighted that you are considering ordering again for yourself.

Thank you for recommending Public Desire. We look forward to serving you and your aunty again in the future.

Sarah x

Public Desire からの回答

2025年12月30日

Hi Forkhana,

Thank you for your wonderful feedback! We're thrilled to hear that you love using our order website and that your experience has been positive.

It's fantastic to know that you find our heels to be the perfect size and that you appreciate our delivery time and date. Your satisfaction is our top priority, and we strive to provide the best service possible.

Thank you for choosing Public. Your support means a lot to us!

Amy x

Public Desire からの回答

2025年12月26日

Hi,

Thank you for your feedback! We are thrilled to hear that you experienced fast delivery and found the quality of our products to be satisfactory. At Public Desire, we strive to provide our customers with the best possible service and high-quality items.

We look forward to serving you again soon!

Laura x

Public Desire からの回答

2025年12月22日

Hi,

Thank you for your wonderful feedback! We are thrilled to hear that you find our item to be of high quality and very comfortable to wear. It’s always our goal to provide our customers with products that meet their expectations.

We are also pleased to know that your delivery was quick, as we strive to ensure a smooth and efficient shipping process. Your satisfaction is very important to us, and we appreciate you taking the time to share your experience.

Thank you for choosing Public Desire, and we look forward to serving you again in the future!

Sarah x

Public Desire からの回答

2025年12月22日

HI Rachel,

Thank you for your feedback! We're thrilled to hear that you love the boots and that they arrived in a timely manner. At Public Desire , we strive to provide our customers with high-quality products and excellent service, and it's wonderful to know that we met your expectations.

We appreciate your support and hope to serve you again soon!

Laura x

Public Desire からの回答

2025年12月19日

Hi Andrea,

Thank you for your wonderful feedback! We're thrilled to hear that you find the skirt beautiful and that your delivery was prompt. At Public Desire, we strive to provide our customers with high-quality products and efficient service, and it's always rewarding to know when we meet those expectations.

We appreciate your support and look forward to serving you again in the future.

Laura x