Pulsar Vaporizers レビュー 67

I went to buy from here and I really appreciated the pricing on the unit I ordered a cookies v beaker in cookies blue and they sent me an entirely different color without even letting me know. the seal was open on the box so I know they checked the color before sending I’m just extremely disappointed that I didn’t even receive the item . Edit
They got back to me and gave me the unit for free no return because they didn’t have the original item in stock they have excellent customer service highly recommend them

The quality and customer service of Pulsar as a whole is why they continue to be a trusted brand, and my preferred brand, of cannabis accessories. Please never change the way you do business.

This is a great company. I accidentally broke a piece to my new glycerin dab straw. Dropped it right out the box. Pulsar sent me an entire unit right away, they went above and beyond. I will continue to order from this company and support good business! I also ordered the wizard 510 auto draw, great purchase, bigger and better quality than I thought I was getting. Very pleased with all our purchases from vapes to glass, thanks Pulsar!

Don’t order from here. Horrible customer experience between lost shipment and no responses to emails and horrendous customer service, just all around pathetic. Not buying from here ever again

the day i ordered item i got an email stating item has shipped. two days later i check tracking on item and it says still waiting on item but a label has been made. 4 days later item still hasnt says finally shipped . now a werk and a 1/2 later still no item delivered, no tracking info available and pulzars or this shitty company still wont refund my money, then a few days later they send email saying its not the companys fault its a carrier problem . they say weather delays. its not in california wildfires, and i live in the south so we only had two days of snow. item was coming from north carolina. a few days later still no item and still they will not refund my money. company sucks and will just steal ur money

i ordered an item and got the confirmation email but its been about a week now and im still waiting on a tracking number

I purchased a faulty product from Pulsar. I sent in a claim request & they promptly offered me a replacement model which is now enroute. Their customer service agent Monica was very helpful.

My first order from this company was awesome. It was here in a timely manner and nothing was broken and they responded right away like they said they do but apparently after being a first time customer, you’re nothing to them. I’ve asked the same question three different times to which I still have not gotten an answer, and I also made my second order through them Being optimistic. It was almost a week ago and it STILL hasn’t been shipped. On Their site they use the hurricane as an excuse which I can partially understand but if there are this many problems, maybe you shouldn’t be open for business. Or maybe just answer your customers that were willing to spend more money. This company really needs to reevaluate how they do customer care because it doesn’t seem like they care at all. I just want what I paid for and I probably won’t be ordering from these people again

Junk! Stopped working on day 32. I Submitted a claim and have not heard back over 17 days. Do not buy.

Edited: Do not trust this company. They do not honor their warranty. I submitted photo as requested on 10/25. They are dishonest.

When I first started getting pulsar, it was grade A. But the coils I’ve been getting have NOT worked!!!!! Do not waste your money now. I spend $50 on a five pack of coils and only 2 work!!! And the company doesn’t care!!!! They don’t answer emails or anything. Don’t waste your money.

Luke is a wonderful asset in the company. He resolved a simple misunderstanding and helped me so much. I do recommend this website to anyone!! Great products with great prices!

The customer service and warranty are second to none.

My pulsar rok is pretty good. There are some minor issues with it.

One thing is that the plastic/metal ring that goes around the concentrate bowl sticks onto the glass topper. This makes capping the bowl when you take a hit somewhat awkward, as you have to yank both the ring and glass topper out when you want to clear your chamber of vapor and then you have to awkwardly fit it all back in when you want to create more vapor in the chamber.

This other thing is a nitpick, but there are lots of pieces to manage with my e rig. It is easy to lose them down the drain or break delicate parts when cleaning. With that said, like I said, they are great about helping replace such pieces.

Seemed a little slow processing, shipping smooth. Bought 2 Puffco accessories in stock — retail pricing. Free shipping

So, I decided to bite and go the vape route. This product was recommended as the most affordable and effective, per the employee at the smoke shop I frequent. I got home and loaded everything and went to use it. I must’ve troubleshot the entire night as to why I could not actually get any vapor through the mouthpiece, not to mention the mouthpiece was burning my lips. I tried to return to the shop and upgrade, but the shop is in the shop of this nature would do, would not allow me to return or upgrade. Being the determined SOB I am, when I arrived back home I used the cleaning tool to pop out the rubber piece in the mouthpiece. So essentially the rubber filter. I then tried the unit again, and oh dear universe! I was getting huge Vape hits, and the mouthpiece surprisingly didn’t burn my lips either. I’m sure the company does not want you to alter the device. However, removing that rubber filter made all of the difference and I am more than satisfied now especially with the price. I think the companies research and development team need to stop getting high on their own supply. 🤣

I bought the Pulsar apx at a vape shop. It is durable, a little restricted on the airflow, but a decent unit. I figured I would upgrade and went right to pulsar's website and ordered the pulsar flow. They took the money out of my account right away but there is no way to know my order status. They want you to download the shop app which is a joke. It's useless. No info there. Learn from Amazon and get people prompt and accurate status tracking!

Processing time: failed
In stock: failed
Fixing the issues: failed

PROCESSING TIME
All orders are shipped within 1-3 business days. and
IS incorrect I ordered on the 16th, it's now the 23rd and it still hasn't shipped.. and I got an email saying one of my things I ordered was out of stock, when I ordered it, there was 12 in stock, now they'll say it's out of stock, but when you go look at their website it will show they're in stock
First time ordering, not happy at all.

I’ve bought two of their vapes this year and neither one lasted past a month. I didn’t drop or break them, they simply…stopped working.
There is nothing they can do, I’ve lost all faith in the product.

Bought one of their cart batteries the PHD pre heat device and it came apart within 2 days and they won’t give me another one

I just ordered from Pulsar Vaporizers for the first time. Everything is working great on my end. I got an amazing product for the price, from a company that made me feel valued and secure as their customer. Highly recommended!

Me and my friends (from the Netherlands) tried to buy some vapes on their site. Unfortunately I did not think about the fact that I used three different names: my moms name, because she wanted to pay for the order in advance, because I don't own a creditcard (it's not normal for Dutch people to own a credit card, but she happens to have one bacause the travels a lot), a friend that lives in NYC, because they don't ship to the Netherlands, and my own name of course. They marked my account as fraudulent even though I explained the situation and tried to look for a solution with them. I now understand that it comes off as weird to use 3 different names, but me and my friends just wanted to buy the vapes... The team doesn't work on finding a solution and that's what I cannot understand.