Punktofunkheaven レビュヌ 

91
•
TrustScore 5段階評䟡の4.5

4.5

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5぀星のうち5の評䟡

Well Packaged. Speedy delivery. Regular updates and order status. Items as described. I have used this seller a few times now. And have not been let down

5぀星のうち1の評䟡

Poor dispatch times - normally over a week - poor stock control, items often showing in stock when they aren’t. This means they hold onto your money for almost two weeks before refunding - I will not... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Great as always, sometimes they might take a little while because they are pre-orders, or stock runs out but absolutely always worth the wait, I've bought quite a few albums from these and hope to buy... もっず芋る

5぀星のうち5の評䟡

Great service from this seller. Good comms and vinyl arrived in good order and in good time. Media and sleeve description was accurate. Would buy from seller again.

䌁業情報


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4.5

優良

TrustScore 5段階評䟡の4.5

91件のレビュヌ

5぀星
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4.5

すべおのレビュヌ

(91)

過去12か月のレビュヌ数: 62ä»¶

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5぀星のうち1の評䟡

I ordered and paid for some records which I never received

I ordered and paid for some records from this seller. After a month I still haven't received them and unfortunately I don't think I will. I contacted the seller via email several times, but he either doesn't reply to the email at all or replies with a week's delay, blurts out some nonsense in the email and doesn't answer the main question - when will the records be sent. In the end I was forced to open a Paypal case to get my money back.
I think this is a classic scammer who takes money for an order that he knows he can't fulfill and figures that people won't bother with a refund so he'll keep it for himself.
These types are best avoided in a wide range, unless you're the masochistic type of person who enjoys wasting time and energy trying to get your money back.

If you absolutely must order from this guy then I recommend doing it via Paypal or some other intermediary with insurance because otherwise you'll be left without both the records and the money...

2025幎8月10日
自発的なレビュヌ
Punktofunkheaven ロゎ

Punktofunkheaven からの回答

hi Bryan. sorry you are unhappy with our service. As i explained in various emails these went onto back order and we are currently awaiting more . we have answered ALL your emails within 48 hours and explained the situation . as of today you have not asked us to cancel and refund your order which we are more than happy to do and in fact it'll be refunded as soon as i finish this reply. apologies for the no show on the records but these things happen now and again with popular releases such as the ones you ordered. If there is anything else i can help you with please let me know. kind regards p2fh

5぀星のうち5の評䟡

SUPERB

I order direct on their website and occasionally on the eBay shop. Fabulous choice of albums you don't see elsewhere at wonderful prices. Everything is always well packaged with a reasonable delivery span.
Highly recommended.

2025幎9月4日
自発的なレビュヌ
5぀星のうち5の評䟡

As a whole

As a whole, I don’t tend to leave reviews. But as I see a few negative reviews here, just wanted to share my own experience.

Ordered a record that I’ve been after for a while now. ( bit slow on the uptake on this particular one so a few of my usual outlets had already sold out )

Ordered on a Sunday, and got a message from Phil a few days later to let me know it was on its way. The record was received safe and sound a couple of days later.
No, It didn’t come next day... or was it super quick ( about 7 days all being told ) But I didn’t expect that coming from a small independent distro to be honest.
From my experience, I would be more than happy to recommend them and shall definitely be ordering again.
Nice record, good service.
Alex.

2025幎8月6日
自発的なレビュヌ
5぀星のうち1の評䟡

Never would deal with again. Waste of time.

Honestly, I wish I checked these reviews before ordering. No item after 2 weeks, no email or explanation as to why. Have advised Klarna there is a problem with this merchant and order. Sent 2 emails and no response. The order number is #10512.

Cancel the order and refund the money. And please stop allowing people to purchase items which are out of stock and never will be in stock, just so you can take them over the 30 day mark with waiting so they cannot get a refund.

2025幎7月28日
自発的なレビュヌ
Punktofunkheaven ロゎ

Punktofunkheaven からの回答

hi Danny . Sorry you are unhappy with our service. I have checked the order and it appears the items you ordered were a back order due to them being out of stock and due a repress as per the info from our suppliers. This was clear at point of sale . I believe we answered two messages from you with regards to this order. Your order was refunded in full as soon as you requested it and well before you decided to leave a review. Not sure quiet what you mean with regards to "take them over the 30 day mark with waiting so they cannot get a refund". We will always refund no matter how old an order is if the customer requests it or if an item becomes deleted / unavailable on suppliers databases. REGARDS P2FH

5぀星のうち5の評䟡

The Wall Demos from Roger


Pre ordered The Wall Demos from Roger Waters. There was a error with one of the discs which must have happened at the pressing plant. Phil dealt with the matter without any hesitation. Good coms throughout and matter now resolved. Thank you punktofunkheaven............we got there in the end.

2025幎6月30日
自発的なレビュヌ
5぀星のうち1の評䟡

Same old story avoid

Like many others ordered a record on 8 th June .
Took my money ,told it was been shipped that day.
Now June 24 th Phil emailed me waiting for re stock .
No communication what so ever total disgrace.
This is not the way to run a business.
I think people are correct they just advertise anything.
And our money is sitting in their pockets.

2025幎6月24日
自発的なレビュヌ
Punktofunkheaven ロゎ

Punktofunkheaven からの回答

Hi NIGEL. SORRY YOU ARE UNHAPPY . UNFORTUNATELY WE CANNOT SHIP PRE ORDER ITEMS BEFORE THE RELEASE DATE OR BEFORE THEY ARRIVE INTO STOCK. I BELIEVE THE RELEASE DATE WAS PUSHED BACK BY THE LABEL ON THE RED PRESSING AT SHORT NOTICE AND WITHOUT NOTIFICATION TO OURSELVES. YOUR ORDER WAS REFUNDED WITHIN AN HOUR OF YOUR REQUEST TO CANCEL.APOLOGIES FOR ANY CONFUSION BUT THESE THINGS HAPPEN AND OUR COMPLETELY BEYOND OUR CONTROL.REGARDS PUNKTOFUNKHEAVEN.

5぀星のうち1の評䟡

Every bad review you read is true

Every bad review you read is true. Avoid. They just put any record ever released in stock. They dont tell you anything, they send you whatever they have, they refund you and the items that you ordered still remain in stock on their website for someone else to scam. I bet they are going to contact me now that they will see the review. They could have done it before the dispatch. Really bad experience. Avoid.

2025幎5月14日
自発的なレビュヌ
Punktofunkheaven ロゎ

Punktofunkheaven からの回答

SORRY YOU ARE UNHAPPY WITH YOUR ORDER. OUR SELLER TERMS AND CONDITIONS ARE SET OUT CLEARLY ON OUR HOME PAGE . NOT SURE WHY YOU THINK THERE IS A SCAM INVOLVED. PLEASE READ OUR SELLER TERMS AND CONDITIONS AND YOU’LL SE WE DID EXACTLY AS IT SAYS ON THE TIN. REGARDS PUNKTOFUNKHEAVEN

5぀星のうち1の評䟡

Never Recieved my Order

I ordered back in November to get a couple of records for my mums Christmas. I had emails back and forth with Phil who said they where waiting for them to arrive from the US and it might be January.
Contacted in January one of the Albums still hadn't arrived. Contacted in February. We're into March now and still nothing.

2025幎3月3日
自発的なレビュヌ
Punktofunkheaven ロゎ

Punktofunkheaven からの回答

hi , sorry to hear of the issues with your order . if you let me know your order number i can look into things for you and put things right if we have not done so already. regards punktofunkheaven

5぀星のうち3の評䟡

Never received Order #8139

Never received order. Was told item was on back order. Then asked to change order for an in-stock item but that never arrived either.

I did receive a refund for this order.
Thank you.

Here is my order number
Order #8139.

2024幎5月29日
自発的なレビュヌ
Punktofunkheaven ロゎ

Punktofunkheaven からの回答

hi Domark. sorry to hear you had a problem with your order. please forward your order number and we'll do our best to sort things if we have not already.

thank you for sending the order number. we have refunded your order in full today [25/1/25]. the cd you purchased became unavailable from our suppliers, this sometimes happens without any warning to us. apologies.

5぀星のうち1の評䟡

Ordered a record on 29/11

Ordered a record on 29/11. 6 days later no despatch deti or any indication of delivery. Email comes back as undeliverable and no phone number to contact them. Please contact me to arrange a refund. Meanwhile ordered same item from a competitor for £5 cheaper and despatched the same day.

2024幎11月29日
自発的なレビュヌ
Punktofunkheaven ロゎ

Punktofunkheaven からの回答

Hi George. if you could provide an order number i'd be happy to help. we do have an email address where you can contact us . it's on the home page of our site. regards punktofunkheaven.

5぀星のうち1の評䟡

Waste of time ould have given them zero but not


Would have given them zero but not possible, took my order said it had been shipped and I would get tracking details, 5 days later I'm told it's out of stock and given a refund ,do not use.

2024幎11月24日
自発的なレビュヌ
Punktofunkheaven ロゎ

Punktofunkheaven からの回答

hi Paul. sorry to hear you are unhappy. not sure why you are saying we told you your order was shipped. we did not. we cancelled and refunded your order in full as soon as we knew the item had been deleted / become unavailable from our suppliers [ 4 days, two of which were a weekend].

5぀星のうち1の評䟡

Appalling service

Appalling service, no item received, they sell items they do not have in stock, communication non existent

.avoid this place at all costs

2024幎11月23日
自発的なレビュヌ
Punktofunkheaven ロゎ

Punktofunkheaven からの回答

hi GDF Tynemouth . if you could let us know a name and order number we can look into what has gone wrong. we cannot find any orders under your name here . did you actually make an order with us ? we are not in the business of ripping people off as you suggest and do our best to put things right when things go wrong. please get in touch so we can resolve your issue. regards punktofunkheaven

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