Pureance レビュー 

Pureance からの回答

2026年5月7日

Hi Cathyann, 

Thank you for your feedback, and we’re sorry for the inconvenience. We understand how frustrating it can be when the message feels too long and there are too many additional offers. Your comments have been noted and will be shared with our team as we work to make the process simpler and more straightforward for our customers. If you need any assistance, we’re here to help.

Pureance からの回答

2026年5月5日

Hi Rocia,

Thank you for your feedback—we truly appreciate you sharing your experience. We’re glad to hear you’re looking forward to trying the product, and we apologize if the presentation felt repetitive or if the checkout process was frustrating. Your comments help us identify where we can improve to make things smoother and more enjoyable for our customers. If you need any assistance moving forward, we’re here to help!

Pureance からの回答

2026年4月26日

Hi Carolyn,

Thank you for your feedback. We’re glad you found the presentation beautifully laid out and that the product offers hope in addressing advancing baldness.

We also appreciate your comments about the promotion being too extensive, repeated information, and too many additional offers. Your feedback will help us improve future presentations.

Pureance からの回答

2026年4月20日

Hi Cindy,

Thank you so much for sharing your wonderful feedback with us!

We’re thrilled to hear that you’re losing far less hair since starting the Hydralift Volumizing Shampoo and that you’re so happy with the results. Hearing that our product is making a positive difference means a lot to us.

We truly appreciate your support and trust in Pureance. We hope the shampoo continues to help you enjoy fuller, healthier-looking hair with every wash.

Thank you again for being a valued customer!

Pureance からの回答

2026年4月20日

Hi Sal,

Thank you so much for taking the time to share your experience with Pureance. We’re delighted to hear that you’ve been loving the results so far and that you’ve noticed your hair feeling thicker, fuller, and healthier after just a month of use.

It’s especially meaningful to know that you’re seeing less hair shedding and feeling more confident in your hair care routine. That kind of progress is exactly what we hope our products can help support.

We also appreciate your honesty regarding the cost. We understand that staying within a budget is important, and we’re grateful that you chose to continue with Pureance despite that concern. Your support means a great deal to us, and feedback like yours helps us continue improving and finding ways to better serve our customers.

Thank you again for your trust and kind words. We’re honored to be part of your hair care journey and hope Pureance continues to bring you great results in the months ahead.

Pureance からの回答

2026年4月18日

Hi Sandra,

Thank you for sharing your honest feedback. We appreciate you taking the time to watch the presentation and understand your concerns about the length and pricing. We’re glad you decided to give Pureance a try, and we sincerely hope it helps improve your hair thickness and overall hair quality. Your comments are valuable and will be shared with our team as we continue working to improve the customer experience.

Pureance からの回答

2026年4月3日

Hi Chris,

Thank you for sharing your experience, and we sincerely apologize for the frustration caused by the unexpected add-ons, pricing changes, and difficulty applying your discount. We understand how upsetting it must have been to see a total higher than expected and to receive a return label instead of a direct resolution. This is not the experience we want for our customers, and we’re reviewing the situation to prevent it from happening again.

Pureance からの回答

2026年3月26日

Hi Beata,

Thank you so much for your kind words! We’re absolutely thrilled to hear that you had an excellent experience. Your satisfaction means the world to us, and we truly appreciate your support.

If there’s ever anything else we can do for you, please don’t hesitate to reach out. Our Customer Support team is available 24/7, and we’re always here to help ensure you continue to have the best experience possible.

We look forward to serving you again—thank you for being our valued customer!

Pureance からの回答

2026年3月23日

Hi Barbara,

We’re very sorry to hear about your experience and the confusion regarding your order. We understand how upsetting it can be when a purchase doesn’t arrive as expected, and we truly regret any frustration this caused. While we’re glad your credit card resolved the situation, your feedback is important, and we are reviewing our shipping and tracking processes to help prevent issues like this in the future.


Thank you for sharing your experience.

Pureance からの回答

2026年3月16日

Hi Denise,

Thank you for your order and for sharing your thoughts! We completely understand budgeting priorities and hope you love the shampoo. We truly appreciate you spreading the word to your friends!

Pureance からの回答

2026年3月15日

Hi Freda,

Thank you for sharing your feedback and for giving Hydralift a try. We’re glad to hear you enjoyed the video and are looking forward to using the product.

Hair thinning often develops over time, so results may also take some time and consistent use to become noticeable. Hydralift is designed to help nourish the scalp and support healthier-looking, fuller hair with regular use.

We truly hope it becomes a helpful part of your hair care routine and that you begin to see positive results soon. Thank you again for your trust and for sharing your experience.

Pureance からの回答

2026年3月12日

Hi Tiffany,

We’re very sorry to hear about your experience and apologize for any confusion regarding subscriptions. It’s never our intention to mislead, and we appreciate your feedback as it helps us improve transparency for our customers.

Pureance からの回答

2026年3月11日

Hi Barb,

Thank you for your honesty! We completely understand wanting to experience the product first before sharing your thoughts, and we truly appreciate you considering leaving a review once you’ve had a chance to try it. Your feedback will be very valuable to us and to other customers.

Pureance からの回答

2026年3月10日

Hi Wanda,

Thank you so much for your kind words! We’re thrilled to hear that our team member was knowledgeable and provided helpful information about how the product benefits hair. We’ll be sure to share your feedback with her, and we appreciate you taking the time to recognize the effort. Your support means a lot to us!

Pureance からの回答

2026年3月7日

Hi Rev,

Thank you for sharing your feedback. We're glad to hear the product arrived at a time when you were looking for something to help with your hair concerns.


We also appreciate your honest comments about the ordering process. Our goal is to give customers the option to explore additional products, but we understand that it can sometimes feel like it takes too long to complete an order. Your feedback is very helpful, and we’ll be sure to share it with our team as we continue working to improve the experience.


If you ever prefer to purchase just the shampoo, our customer support team would be happy to assist you directly. We’re also always glad to provide more information about our other products if you’re interested.


Thank you again for taking the time to share your experience.

Pureance からの回答

2026年3月5日

Hi Kathleen,

We’re sorry to hear that the reviews you’ve seen have caused concern, and we completely understand wanting to avoid any potential hassle. Your peace of mind is important to us, and our team is always here to help if you have any questions or need assistance with your order. Please feel free to reach out to our support team so we can look into your request and assist you right away.

Pureance からの回答

2026年3月2日

Hi Jose,

Thank you for your support! We're glad to hear you've had a good experience with our products before. Many of our products are suitable for both men and women. If you'd like, feel free to tell us which product you're interested in, and we'll be happy to help you choose the best option for you.

Pureance からの回答

2026年3月1日

Hi Marilyn,

We're sorry to hear about your experience and appreciate you sharing your feedback. The additional offers shown during checkout are completely optional, and customers can proceed with their original order without selecting extras. In some cases, credit card transactions may be declined due to bank security measures.


If you would still like to try the shampoo, our support team would be happy to assist you with placing the order smoothly. Please feel free to reach out to us for further assistance.

Pureance からの回答

2026年2月27日

Hi Larsen,

We’re very sorry to hear about your experience. We take concerns about billing seriously. All subscriptions are optional, and customers are only enrolled when they explicitly choose to join. If you believe there’s been an error or unauthorized charge, please contact our support team immediately so we can investigate and resolve it promptly. Your feedback helps us improve transparency and the ordering experience for everyone.

Pureance からの回答

2026年2月26日

Hi Eva,

Thank you for your feedback! We’re glad to hear that the hair information was timely and useful. It’s great to know that you’re already enjoying some of our other products, and we appreciate you taking the time to check out the additional offers. Your comments mean a lot, and we hope you continue to find value in everything we provide.