Ordered a work stool for my husband for father's day. Called customer service to make sure it was going to make it in time. Got Steve a sales guy who answered on his day off! He made sure I was in con... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
After receiving some instruction and coaching on how to "repair" the malfunctioning tool by reinserting the spring which had come apart from the opposing handles, it WORKS perfectly well !! Initially... もっと見る
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Ordered a cover for my computer test bench, my cats are walking balls of static so I want to keep any open components safe. Good option for the tarp here and they even saved me money by reaching out... もっと見る
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Purchased a rather expensive soldering station from them -- mis-read the description and ended up with the wrong item. For QSource, this was not a problem. They very promptly gave me an RMA and a re... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Solution Provider for Industrial Assembly & Production
連絡先
227 Knickerbocker Avenue, 11716, Bohemia, 米国
- 1-800-966-6020
- qweb@qsource.com
- qsource.com
4.7
優良
254件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Purchased a rather expensive soldering…
Purchased a rather expensive soldering station from them -- mis-read the description and ended up with the wrong item. For QSource, this was not a problem. They very promptly gave me an RMA and a refund. They were extremely gracious about my mistake. This type of stupid customer trick usually tests the service side of a business. QSource passed with flying colors.
2018年10月3日
自発的なレビュー
Q Source, Inc. からの回答
Hi Doug. Thank you very much for your review. We're happy we were able to get everything straightened out to your satisfaction. Please let us know if we can be of further assistance. We appreciate your patronage and hope you'll shop at QSource.com again soon.
It was my first time ordering from Q…
It was my first time ordering from Q source. I have to tell you it was one of the best experiences I have had in a very long time. I had a lot of questions.
Ibis vera and Dan Olawski answered all of them. Not only did they go above and beyond in answering the questions. They were extremely professional and courteous. This is very hard to find now a days. I can't thank them enough and would highly recommend this company to everyone.
2018年9月21日
自発的なレビュー
Q Source, Inc. からの回答
Hi John, thanks very much for your very kind review of Q Source. Our goal is to assist our customers to the best of our ability so that they may make educated purchases. We're glad we succeeded in doing that for you. We look forward to serving you again in the future.
Excellent service and knowledgeable…
Excellent service and knowledgeable salesperson that guided me to the correct purchase. Great quality chair at a good price.
2018年9月17日
自発的なレビュー
Q Source, Inc. からの回答
Hello Richard,
Thank you for your five-star review and for your patronage.We're glad our salesperson helped you find the right chair for your needs and we hope you'll shop QSource.com again for future product needs. Enjoy the chair! :-)
Very good supplier
2018年9月10日
自発的なレビュー
Q Source, Inc. からの回答
Thank you very much for your review. We're happy we were able to serve you to your satisfaction. Please let us know how we may assist you in the future.
Product was delivered on time at a…
Product was delivered on time at a great price.
2018年6月11日
自発的なレビュー
Q Source, Inc. からの回答
Hi Ron. Thanks very much for your 5-star review. We appreciate it and we're very happy we were able to serve you to your satisfaction. We hope you'll shop at QSource.com again in the near future.
My Trusted Source
I have been working with Q-Source for several years now and they have taken good care of helping me to get delivery on my production supply needs. I've bought workbenches, tools, supplies, ESD equipment, and a whole lot more.
2018年5月3日
自発的なレビュー
Q Source, Inc. からの回答
Thank you, Doug! We appreciate you taking the time to review us and for your continued patronage. We look forward to serving you for many years to come. :-)
I still have not received my product…
I still have not received my product after months.
2018年5月3日
自発的なレビュー
Q Source, Inc. からの回答
Hi Robert. Thank you for taking the time to review Q Source. We are sorry that you have not received your order yet. We assure you that this is not the way that Q Source operates.
We’ve looked into this for you and see that the delay is due to an issue at the manufacturer’s factory in Asia. We have been following up with the manufacturer since you placed your order and have sent you emails to keep you informed. Please let us know if you have not received our email updates about your order (contact us at QWEBDEPT@qsource.com).
We appreciate your patience. As a reminder, if you do not wish to wait for delivery of your product, you have the option to change or cancel your order.
Thank you again for your time, patience, and for choosing Q Source.
Customer service at Qsource was great…
Customer service at Qsource was great for the foot rest I ordered, however the delay in receiving this item was a little excessive from the time of promised delivery.
2018年5月2日
自発的なレビュー
Q Source, Inc. からの回答
Hello Peter. Thank you for your review. We’re happy that you were pleased with the customer service we provided. We apologize for the delay in delivery. Upon researching the delay, we see that it was due to the manufacturer moving their production facilities. If you have any further questions about this matter, please contact us at QWEBDEPT@qsource.com.
We do hope that you’ll shop with us again and, once again, we thank you for taking the time to review us on Trustpilot.
Q Source, Inc. からの回答
Hello Prolift. Thank you for taking the time to review us. We look forward to serving you with your future orders.
Awesome Products
Great company to buy products from and they got a lot of products that help any job!
2018年5月2日
自発的なレビュー
Q Source, Inc. からの回答
Hi Chavdem, thank you for your review. We’re glad you had a good shopping experience and like our product selection. We’re constantly updating our product offerings and adding new manufacturer lines. And remember, if you don’t see a product on our site, please contact us and we’ll see what we can do to get it for you.
Received exactly what I ordered in a…
Received exactly what I ordered in a timely manner.
2018年5月2日
自発的なレビュー
Q Source, Inc. からの回答
Hello Ed, thank you for reviewing us on Trustpilot. We aim to provide the best customer experience and hope that you’ll come back and shop at QSource.com again.
Q Source, Inc. からの回答
Hello Tiberiu. Thank you for taking the time to review us. We’d appreciate if you could contact us at QWEBDEPT@qsource.com and let us know what days and times you had trouble accessing our site. Our up/down time records show that QSource.com runs at a 99% up time pace. We apologize if you’re having a different experience. Please contact us so we can see if we can remedy your situation.
I like to shop at Q Source
I like to shop at Q Source. It would be great if it is free shipping for certain amount of purchase.
2018年5月2日
自発的なレビュー
Q Source, Inc. からの回答
Hi Binh T. Thank you for reviewing us on Trustpilot. We’re happy that you enjoy shopping at QSource.com. We do offer free shipping on certain items from time to time. You can see such offers on our Current Promos page or on our homepage. We work with our manufacturer partners on a regular basis to create special offers to meet customer needs. Please check our site frequently for new free shipping and other money-saving promotions.
Q Source, Inc. からの回答
Hello Charles. Thank you for taking the time to review us. We’re sorry that you had a bad experience with our default shipping. We’d appreciate it if you could contact us at QWEBDEPT@qsource.com to provide further details about your experience. The more information and feedback we get, the better we can address such issues.
Q Source, Inc. からの回答
Hi Stephen. Thank you very much for taking the time to review us and for your continued patronage. We appreciate you spreading the word about Q Source and look forward to serving you again.
I get very good service and response…
I get very good service and response from my orders from Qsource
2018年5月2日
自発的なレビュー
Q Source, Inc. からの回答
Hi Donna. Thank you for taking the time to review Q Source on Trustpilot. We’re happy that you have had positive experiences when you’ve shopped at QSource.com and we aim to continue providing such service to all of our valued customers.
Excellent!
Excellent. Ibis went above and beyond to provide excellent service with the quote and transportation costs.
2016年11月15日
自発的なレビュー
Excellent Customer Service Rep.
Contacted Customer Service Rep. Ibis for a price quote and warranty info and I was very satisfied with the service, I received from Ibis.
2016年11月7日
自発的なレビュー
Greate Service
2016年11月3日
自発的なレビュー
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