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Quarq レビュヌ 601

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TrustScore 5段階評䟡の4

4.2

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レビュアヌのコメントを芋おみたしょう

5぀星のうち2の評䟡

Can't fault their response but... Had a firmware download issue, contacted support and told 'it's dead' that was it! Fortunately a few searches highlighted similar issues with other products and all... もっず芋る

5぀星のうち5の評䟡

I dropped a chain it got bound between the the frame and the chainring. I had to force it out and after I did the power meter quit. I tried recalibrating and a couple of other suggest fixes but the... もっず芋る

5぀星のうち5の評䟡

Outstanding customer service from Quarq tech rep who answered pre-purchase questions I had and then placed the order for me. Quarq DZero for Specialized arrived on time and I had it installed by my L... もっず芋る

5぀星のうち5の評䟡

I've purchased many different SRAM and Quarq items over the years and have never been disappointed with my purchase. Jason Osborne helped me determine exactly what I needed for a perfect fit on our n... もっず芋る

䌁業情報

  1. バむク アクセサリヌ専門店
  2. スポヌツ甚品店

さたざたな倖郚゜ヌスから提䟛された情報

At Quarq, we make bicycle power meters, tire pressure sensors, mountain bike suspension tuning devices and GPS tracking devices. Why? Because bikes are complicated and improving performance is hard and this can make you feel overwhelmed and unprepared. But with the right technology, you can simplify the experience so you can reach your full potential. We know how frustrating it is when technology distracts from your ride. Our innovative, easy to use products are why thousands of riders, including professional athletes in all disciplines, trust in us everyday.

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4.2

ほが満足

TrustScore 5段階評䟡の4

601件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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5぀星のうち5の評䟡

Wow, That is what I call "Spot-on" customer service.

Wow! Just for the record, I get totally wigged out not knowing if I have a BB30 or a press-fit, or similarly, whether my chainring is 110 vs 130 bcd; but I knew I wanted a Quarqs Power Meter-for sure. Fortunately, as I was searching (mindlessly online trying to figure out what I need for my Canyon Endurance) on their website, a Quarqs representative reached out to me to ask about my bike set-up. He had me take and forward pictures of my chainring and bottom bracket so he could determine the best system for my bike. In a day, he came back with a recommendation. I must say, considering the multitude a bike's specs, he relieved me from a "heck of a lot" of stress. I call that "Spot on" service.

2020幎3月8日
自発的なレビュヌ
5぀星のうち5の評䟡

Good people

Good people; gave me a call back to make sure I didn't order the wrong part. Very happy about that.

2020幎2月24日
自発的なレビュヌ
5぀星のうち5の評䟡

Great service

Great service, shipping and product. Everything arrived in a very reasonable timeframe and I was able to install and be up and running in about 30 minutes.

2020幎1月30日
自発的なレビュヌ
5぀星のうち1の評䟡

The Site has informed you 2x that the


The Site has informed you 2x that the purchase has not been completed and that payment has not been authorized. In my card appeared the 2 charges !!! I need to call the card and request cancellation in Quarq did not reply any emails

2020幎1月17日
自発的なレビュヌ
Quarq ロゎ

Quarq からの回答

Hi Well,
Sorry for the issues you had while trying to place an order in our webstore. The transaction was declined and your card was not charged. If your bank is holding the funds as a pending transaction, you will need to reach out to them for more information on when that will be removed. I am sorry there is not more I can do to help you with that! I see we had an email conversation with you last May, but I can't find anything more recent than that. If you have further questions, we can be reached at thinkfast@quarq.com.

5぀星のうち5の評䟡

Fantastic online support

I have PowerTap V1 pedals that we over 3 years old. They have stopped working. I reached out online and the service was incredible. Fast response, quick suggestion on how to fix the problem and couriered the parts.

Great customer service.

2020幎1月9日
自発的なレビュヌ

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