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Quarq レビュヌ 601

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TrustScore 5段階評䟡の4

4.2

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レビュアヌのコメントを芋おみたしょう

5぀星のうち2の評䟡

Can't fault their response but... Had a firmware download issue, contacted support and told 'it's dead' that was it! Fortunately a few searches highlighted similar issues with other products and all... もっず芋る

5぀星のうち5の評䟡

I dropped a chain it got bound between the the frame and the chainring. I had to force it out and after I did the power meter quit. I tried recalibrating and a couple of other suggest fixes but the... もっず芋る

5぀星のうち5の評䟡

Outstanding customer service from Quarq tech rep who answered pre-purchase questions I had and then placed the order for me. Quarq DZero for Specialized arrived on time and I had it installed by my L... もっず芋る

5぀星のうち5の評䟡

I've purchased many different SRAM and Quarq items over the years and have never been disappointed with my purchase. Jason Osborne helped me determine exactly what I needed for a perfect fit on our n... もっず芋る

䌁業情報

  1. バむク アクセサリヌ専門店
  2. スポヌツ甚品店

さたざたな倖郚゜ヌスから提䟛された情報

At Quarq, we make bicycle power meters, tire pressure sensors, mountain bike suspension tuning devices and GPS tracking devices. Why? Because bikes are complicated and improving performance is hard and this can make you feel overwhelmed and unprepared. But with the right technology, you can simplify the experience so you can reach your full potential. We know how frustrating it is when technology distracts from your ride. Our innovative, easy to use products are why thousands of riders, including professional athletes in all disciplines, trust in us everyday.

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4.2

ほが満足

TrustScore 5段階評䟡の4

601件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

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5぀星のうち5の評䟡

I was having calibration issues with my


I was having calibration issues with my Quarq DZero. Caled help desk and spoke with Luke. Luke talked me through a series of test and determined unit needed to be returned to factory.I explained that I was 5 weeks out from my Ironman competition and had to have my PM back right away. He immediately sent me an email with all the info needed for the process. Within a week I had my new PM returned and was back riding with power. Luke was professional and attentive to my needs. I would like to say thank you for a very pleasant experience. You are a great company!
Roy P.

2019幎8月23日
自発的なレビュヌ
5぀星のうち3の評䟡

Only accepts US issued credit cards

While the service is good, the only issue after having many discussions with them and when I am about to pay. They do not accept credit cards that are not US issued. It's the year 2019! and this is still happening in the US.

2019幎8月19日
自発的なレビュヌ
5぀星のうち1の評䟡

Ordered a part online

Ordered a part online, took over 10 days till I eventually had to pick the part up myself at a 3rd party UPS point. Quarq customer service wasn’t helpful and blamed issue on UPS. Company doesn’t care once the part is paid for and leaves warehouse.

2019幎8月16日
自発的なレビュヌ
Quarq ロゎ

Quarq からの回答

Hi Rob,
I'm sorry you experienced frustration during your ordering process. Your tool left us on the same day of your order and the first delivery attempt from UPS was two days after your order was placed. When you spoke with our techs today, we let you know that a new order would be immediately sent to you with free overnight delivery to try and help prevent you from having to pick up your package at the UPS store. We care very much about your experience with us. Please keep the second tool we sent free of charge, just in case you ever find yourself in need of one again.

5぀星のうち5の評䟡

Thanks Quarq!

After 3 different emails on a crank setup for a specific bike build, I finally chose a bike, a crank, and made the purchase. The support for the full setup on crank based power on a mythical bike I had yet to purchase was great. The support for planning my bike build was great. The purchase process was easy as well and fast delivery.

2019幎8月14日
自発的なレビュヌ
5぀星のうち1の評䟡

Shipped the wrong item.

2019幎7月29日
自発的なレビュヌ
Quarq ロゎ

Quarq からの回答

Hi Clark,
I am so sorry for our mistake! I have reached out to you via email to see what we can do to remedy this error.

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