I recently purchased a pink and green crossbody bag as a gift for a close friend who is a member of Alpha Kappa Alpha Sorority, Incorporated. ðð The colors were perfect, and she absolutely l... ãã£ãšèŠã
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In a statement: The product received should match the picture of the product advertised. Unfortunately, these do not. The items took approximately a month to arrive. Then, once they arrived, they... ãã£ãšèŠã
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It seem to take a long time. So, I contacted the company to find out why it was taking so long. Queenira quickly respond to my concern and explained why it took so long. They were very customer friend... ãã£ãšèŠã
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I ordered a handbag on August 8th. I requested a refund on August 31st, September 5th, and September 9th because I never received the order. I received generic emails from Alexis King acknowledging re... ãã£ãšèŠã
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3.6
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Christmas Gift
It turned out to be a great Christmas gift for my girlfriend, she loves it. Thanks!
2025幎12æ25æ¥
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Queenira ããã®åç
Hi Marc,
Thatâs wonderful to hear.
Weâre so happy it turned out to be a great Christmas gift and that your girlfriend loves it â thatâs exactly the reaction we hope for!
Thank you for choosing Queenira for such a special moment. If you ever need anything, weâre always here at cs@queenira.com.
Kind regards,
Isabella Monroe From Queenira
I purchased the large purse
I purchased the large purse, medium crossbody purse and the wallet. The items are gorgeous and nice quality.
2026幎1æ9æ¥
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Queenira ããã®åç
Hi Matthews,
Thank you so much for your lovely review.
Weâre thrilled to hear that you love your large purse, medium crossbody, and wallet â what a beautiful collection! Knowing youâre happy with the quality truly means the world to us.
Thank you for choosing Queenira. If you ever need anything, weâre always here at cs@queenira.com.
Kind regards,
Isabella Monroe From Queenira
The wife loved it!!
The wife loved it!!! The quality was great, and the color was excellent.
2026幎1æ11æ¥
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Queenira ããã®åç
Hi Isaac,
We absolutely love hearing this!!!
Nothing makes us happier than knowing your wife loved it. Weâre so glad the quality and color impressed you both â thatâs exactly what we strive for.
Thank you for choosing Queenira for such a special gift. If you ever need anything, weâre always here at cs@queenira.com.
Kind regards,
Isabella Monroe From Queenira
When I open my package and saw theâŠ
When I open my package and saw the details I'm very please with my purchased. I wish the strap was a little longer so I can put it across my body. But I'm so please.
2026幎1æ6æ¥
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Queenira ããã®åç
Hi Melissa,
Thank you so much for your kind feedback. Weâre really glad to hear youâre pleased with the details of your purchase.
We also appreciate your note about the strap lengthâthatâs very helpful for us to improve in the future. Thank you again for your support, and we hope to serve you again soon.
Kind regards,
Isabella Monroe From Queenira
As a man
As a man, I was blown away with these purses, and I purchased one for my daughter and one for my niece, and they are excited about them.
I wasn't sure if it was a gotta or not, but when they got them, I was totally on board. You can't go wrong with these purses. Now to be honest, they just got them, but the beauty is awesome.
2025幎12æ29æ¥
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Queenira ããã®åç
Hi Quentin,
Thank you so much for your thoughtful review. Weâre really happy to hear your daughter and niece are excited about their purses.
It means a lot that the design made such a strong impression right from the start. We truly appreciate your support and hope to serve you again in the future.
Kind regards,
Isabella Monroe From Queenira
This product is more beautiful once IâŠ
This product is more beautiful once I received it and my sister absolutely loves it!! Thank you so much!!
2025幎12æ22æ¥
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Queenira ããã®åç
Hi David,
Thank you so much for your lovely words. Weâre really happy to hear the product turned out even more beautiful in person and that your sister loves itâthatâs such a great feeling.
It means a lot to us that it could be part of a special moment. We truly appreciate your support and hope to see you again soon.
Kind regards,
Isabella Monroe From Queenira
You TRULY get what you paid for!
The quality of the leather is outstanding and truly representative of Queenira's selections of Blackness. Personally, I purchased two bags at the same time and not one can I say has disappointed me. I would say to anyone considering purchasing these items, treat yourself as you are worth the representation!
2026幎1æ7æ¥
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Queenira ããã®åç
Hi Rorena,
Thank you so much for your powerful and thoughtful words. Weâre truly happy to hear that both bags met your expectations and made such a strong impression.
It means a lot that the design and quality resonate with you in such a meaningful way. Your message about representation is truly appreciated. Thank you again for your supportâweâre so glad to have you with us.
Kind regards,
Isabella Monroe From Queenira
I just love that it is a black ownedâŠ
I just love that it is a black owned usiness and very respectful, considerate and giving. Couldn't resist the special that came a day after my first purchase. I was LOVELY. Looking forward to purchasing More of the Beautiful Amazing wallets and purses.
2025幎12æ31æ¥
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Queenira ããã®åç
Hi Dunn,
Thank you so much for your kind and thoughtful words. Weâre truly happy to hear you had such a positive experience and that youâre enjoying your purchase.
It means a lot that you came back for moreâthatâs the biggest compliment we could receive. We truly appreciate your support and look forward to serving you again.
Kind regards,
Isabella Monroe From Queenira
A very bad experience.
I waited for almost a month for the bag I ordered. I finally received my package and it was a completely different bag than what I ordered. Wasnât even close.
2025幎12æ31æ¥
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Queenira ããã®åç
Hi Rodney,
Weâre truly sorry to hear that your experience did not meet your expectations. We understand how disappointing this must feel, especially after waiting for your order.
Thank you for taking the time to share your feedbackâitâs very important to us and helps us continue improving our products and overall experience.
If you need any further assistance, please feel free to reach out to us at cs@queenira.com.
Kind regards,
Isabella Monroe From Queenira
Not Wowed
Was a terrible experience 1st the bag did not come in a box it came in a post office plastic white bag 2nd once opened the bag and pulled out the purse it was damaged @ the bottom and needs to be reshaped also the over all quality of the bag is questionable purchased the bag as a gift and when i gave it to the person I didn't feel assured that they would love it because when i opened the package nothing but doubt entered my mind so yes I wasn't happy..
2025幎12æ13æ¥
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It's unnerving to know that a companyâŠ
It's unnerving to know that a company during Christmas gift buying seasson does not have an exchange or return policy that doesn't meet the criteria of damaged or wrong item. As it turns out I brought this bag for my wife, she loves it but would like the tote size instead. The return policy was hard to find on your website so I didn't see it, otherwise I would have asked her before buying. I'm not sure if any of your customers have run into this issue or not, but I will not be giving you a favorable review and will give a customer beware on social media. It's a shame because I would love to support a black owned business, but I can't under these circumstances.
2025幎12æ25æ¥
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Queenira ããã®åç
Hi Gary,
Thank you for sharing your experience with us. Weâre truly sorry for any frustration or inconvenience caused.
We understand that expectations can differ, especially when purchasing a gift, and we regret that our policy did not align with what you were hoping for.
Your feedback is very important to us, and we sincerely thank you for taking the time to share it. If you need any further assistance, please feel free to contact us at cs@queenira.com.
Kind regards,
Isabella Monroe From Queenira
I ordered a bag for my wife about aâŠ
I ordered a bag for my wife about a month ago. I have yet to recieve it. However Queenira is attempting to access my account for payment. I'm pretty sure I paid in full when I ordered. Don't think I'll deal with them again.
2026幎1æ5æ¥
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I received each item in my order aâŠ
I received each item in my order a couple of days ago. I am very very happy with the order. They are Christmas gifts for my wife. I am sure she will love them. Thank you for your great work in getting them to me before Christmas. Merry Christmas.
2025幎12æ25æ¥
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Queenira ããã®åç
Hi Nadia,
Thank you so much for your kind words. Weâre really happy to hear your order arrived in time for Christmas and that youâre pleased with everything.
We hope your wife loves the gifts just as much. Wishing you and your family a wonderful holiday season, and we truly appreciate your support.
Kind regards,
Isabella Monroe From Queenira
Black female pride and strength
I loved all the images on the accessories ( I brought my wife the TIMELESS GRACE hand bag and pochette). All the designs were striking.
I am satisfied with my purchase although graphics in advertising photographs do give the impression of sculpted leather work.
2025幎12æ22æ¥
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Queenira ããã®åç
Hi Jerry,
Thank you so much for your thoughtful feedback. Weâre really glad to hear you loved the designs and are satisfied with your purchase.
We also appreciate your note about the advertising imagesâthis is valuable feedback for us as we continue working to present our products as clearly as possible.
Thank you again for your support, and we hope to serve you again soon.
Kind regards,
Isabella Monroe From Queenira
The package took long to arrive but itâŠ
The package took long to arrive but it was well made and beautiful
2026幎1æ3æ¥
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Queenira ããã®åç
Hi Forrrst,
Thank you so much for your feedback. We truly appreciate your patience and are glad to hear you found the product well made and beautiful.
It means a lot to usâthank you for your support, and we hope to serve you again soon.
Kind regards,
Isabella Monroe From Queenira
My Goodness!
My goodness! It took me over a month to receive my bag. I was beginning to feel duped. Then, after several inquiries via email, I finally received it on Jan 2, 2026.
I like it, but not certain of the material being leather and the price is too high. I've aged a few months waiting for this bag. Hopefully, I or no one else will have this waiting problem.
2025幎12æ1æ¥
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Queenira ããã®åç
Hi Ros,
Weâre truly sorry to hear about your experience and the long wait you went through. We understand how frustrating that must have felt.
We appreciate you sharing your feedback regarding the delivery time, material, and pricing. Your input is very important to us and helps us continue improving both our products and overall experience.
Thank you again for taking the time to share your thoughts.
Kind regards,
Isabella Monroe From Queenira
Beautiful Purse
My wife enjoyed the beautiful purse, she was totally
surprised. I was greatly appreciated that it arrived 2 days before Xmas 2025, which made Xmas all that much better.
Thanks
2025幎12æ22æ¥
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Queenira ããã®åç
Hi Roger,
Thank you so much for your kind words. Weâre really happy to hear your wife loved the purse and that it made such a special surprise.
Itâs wonderful to know it arrived just in time for Christmas and helped make the day even more meaningful. We truly appreciate your support and hope to serve you again soon.
Kind regards,
Isabella Monroe From Queenira
I absolutely ADORE my new Arden LuxeâŠ
I absolutely ADORE my new Arden Luxe Premium Leather Handbag and matching wallet! âLet these locs do the talkingâ says it all. The bag is the perfect size, ensuring I donât over stuff my purse and cause injury to my back and body. Sheâs incredibly stylish and Iâm eager to share your company info with others when they ask, âWhere did you get that purse?!â Cheers to your continued success, Queenira!
2026幎1æ1æ¥
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Queenira ããã®åç
Hi Nicole,
Thank you so much for your amazing review. Weâre truly happy to hear how much you love your Arden Luxe handbag and matching wallet.
It means a lot that the size, style, and design all work perfectly for youâand that message really speaks to you. We also truly appreciate you sharing our brand with others when they ask.
Thank you again for your support and for being part of the Queenira community.
Kind regards,
Isabella Monroe From Queenira
5 stars! So far I have ordered 5 bags
I have ordered a total of 5 bags, two for myself and three for gifts. All I can say is WOWOWOW!!!! the designs are beautiful, and the quality is superb! The lined bag gives, high quality and careful design. The intimate details on the bag shows intentionality. There was true thought and planning in the design of these bags. I plan to purchase more bags in the future.
2025幎12æ23æ¥
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Queenira ããã®åç
Hi there,
Thank you so much for your amazing review and for your continued support. Weâre truly happy to hear that all five bags met your expectations and made such a strong impression.
It means a lot that you noticed the details, design, and quality we put into each piece. We truly appreciate your trust in us and look forward to serving you again.
Kind regards,
Isabella Monroe From Queenira
Love the design
Love the design, material, style and size of my bag! I highly recommend that you add one to your purse collection.
2025幎10æ9æ¥
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Queenira ããã®åç
Hi Alva,
Thank you so much for your kind feedback. Weâre really glad to hear you love the design, material, style, and size of your bag.
Your recommendation truly means a lot to us. We appreciate your support and hope to serve you again soon.
Kind regards,
Isabella Monroe From Queenira
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