Say "Orders shipped to the UK from their Irish facility do not incur import tax for the customer, as they have a UK-based entity" So tell me why did I get messages off DPD Ireland telling me I had... もっと見る
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This company has consistently provided useful clearly expressed information to help me with gardening decisions.There veg beds are exactly as described and 100% fit for purpose.The blog is timely and... もっと見る
Very Informative. I will print off these recommendations as more concise and informative than most of my gardening books Thinking of starting my onion sets in damp egg trays with small amount of com... もっと見る
A little slow to deliver, but an excellent product at a good price - I couldn't source the parts cheaper. I'm sure people who said they struggled to put up the raised beds or weren't sent screws must... もっと見る
企業が回答しました
企業情報
当該企業による記述
Quickcrop is all about making vegetable growing easy and accessible whether you live in the countryside or the city, whether you want to grow a pot of salad leaves or want to feed your whole family. Have a look at the video opposite to see our garden and learn a little more about our business. We can show you how to grow the most delicious food with the minimum of effort and enjoy all the great benefits your own fresh food brings.
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3.4
まあまあ
4579件のレビュー
ネガティブなレビューの 50％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I haven't received my order yet so…
I haven't received my order yet so can't review properly
2022年5月11日
Quickcrop からの回答
Hi Michael,
I've checked the Tuffnell's database for you and can see that the order is showing movement and should be out for delivery today or tomorrow, so please expect your order then! 😊
Richard
Quickcrop
Fantastic item very quick delivery
2022年5月11日
Quickcrop からの回答
Thank you for saying so, Rosanna! We're delighted to have been able to offer you a speedy, quality service. 📦⚡🤩
Richard
Quickcrop
Good basic wooden raised beds
Good basic wooden raised beds. Easy to assemble though not enough screws provided. Luckily we had spares so it didn’t hold us up.
2022年5月11日
Quickcrop からの回答
Hi Angela,
I'm sorry to hear you're missing screws - please let us know if you need any more at support@quickcrop.com as we'd be happy to assist further.
Thank you,
Richard
Quickcrop
Vegtrug Tall Frame & Multi Cover Set
Bought a new cover for my Veg Trug - found the best price at Quickcrop with free delivery and they were very speedy too! Also didn’t use excessive packaging, it was shipped in it’s original box. Great shopping experience!
2022年5月10日
Quickcrop からの回答
Wowoweewah! That's a super duper review which ticks everything we aspire towards, so we're absolutely delighted to hear this - thank you so, so much Karen! 🎆🏅🍾
Richard
Quickcrop
Very prompt and courteous driver
2022年5月10日
Quickcrop からの回答
That's so good to hear that our third party couriers are so courteous and helpful, Julie! Thanks for the great review! 😊
Richard
Quickcrop
Wood fine no screws
Wood fine. No screws whatsoever. I have read other reviews saying the same thing, you would have thought that by now they could have sussed out what the problem was and sorted it out.
2022年5月10日
Quickcrop からの回答
Hi Andrea,
My apologies that you have not received any screws with your order, but we didn't know that you were still waiting and have not received any correspondence from this email address alerting us to this issue. We would be very grateful if you could send us an email of the full details of the issue surrounding your order to support@quickcrop.com so that we can assist.
Please kindly allow us the opportunity to help you with your issue before rating us so low, as this really hurts small businesses like our own in these challenging times.
I hope to hear from you soon.
Richard
Quickcrop
Spot on raised beds
The raised beds in ordered were exactly as described. They assembled quickly and easily and will do the exact job I wanted them too. Highly recommended.
2022年5月9日
Quickcrop からの回答
Our products and materials are chosen with accessability and ease of assembly in mind (as well for their cost effectiveness and durability) so thank you for sharing, Rowan!
Richard
Quickcrop
Quality substantial wood
Quality substantial wood. Only gripe would be that not every plank was exactly the same length but not surprising as 6' and 8' having to be machine cut. Not insurmountable if you match up first. Look great when made up. Excellent helpful delivery driver.
Thank you.
2022年5月9日
Quickcrop からの回答
Hi Stephen,
Thank you for the review - I'm sorry to see that we were a star away from full marks!
Please let us know what the discrepancy in size was so that we can investigate further - you can email us at support@quickcrop.com
Thank you very much!
Richard
Quickcrop
Good product arrived really quickly
2022年5月9日
Quickcrop からの回答
Well that's fabulous to hear, Clifford! We pride ourselves on our speedy service and high quality products, so thanks for sharing! 😻
Richard
Quickcrop
Ordered two of the large classic raised…
Ordered two of the large classic raised beds (6ft x 6 ft). Arrived in a little over a week. Have opened and built one. It was pretty easy and quick to build. There's an easy to follow how to build raised bed video on YouTube which IU'd recommend. Bed number 2 gets build next weekend. I'll order another - but probably next year.
2022年5月9日
Quickcrop からの回答
That all sounds like great stuff, Enzo! Thank you for the fab review and we wish you a bountiful harvest! 🌱
Richard
Quickcrop
Fast & efficient service
Fast & efficient service. You cannot beat the price & value for money.
2022年5月9日
Quickcrop からの回答
Thank you for saying so, Ally! We're delighted to have been able to offer you a speedy, quality service. 📦⚡🤩
Richard
Quickcrop
delivery is getting quicker
delivery is getting quicker, this was my second order for the same item and was delivered in less than a week, looks like delivery problems have been solved
2022年5月8日
Quickcrop からの回答
Is it a bird? Is it a plane? No - it's Quickcrop! (We do sell bird netting just in case it was a bird though...)
Thank you for the fabulous review, Chris! 🤩
Richard
Quickcrop
The raised vegetable garden is built
The raised vegetable garden is built, painted and lined....just waiting for the soil to be delivered!!
Great quality of tailored wood. Very easy to build ànd very sturdy, will last for many many years.
Thank you.
Clinton
2022年5月8日
Quickcrop からの回答
Hello Clinton,
We like to define ourselves as purveyors of rare and high quality products and produce, but we're still thrilled every time we hear that we've supported another customer with their gardening needs!
Thank you for sharing your great experience!
Richard
Quickcrop
Happy with their service and products, I will buy from them again.
I found Quickcrop responded to my questions speedily.
I bought brackets, blue poly-tube and netting to put a tunnel over my L shaped raised bed. I noticed some people had a problem fitting the blue poly-tube over two opposite ends of the tube connectors, because two ends of the connecters are fractionally thicker than the other two ends. I used a Stanley knife (you need strong hands for this) and cut the tubing to the length I need. I therefore had clean square ends to the tubing. I first slid the “roof” tubing running along the middle (you have to press hard), it gave me more ways to wedge the bracket, into the tubing. It was then easy to slide the thinner ends into the “legs” tubing. I think this is a good design to have a tight fit along the “roof”, because the frame should not come apart easily in strong wind.
I am very happy with the product and their service and will buy from them again.
2022年5月8日
自発的なレビュー
Quickcrop からの回答
Our products and materials are chosen with accessibility and ease of assembly in mind (as well for their cost effectiveness and durability) so thank you for sharing, André!
Richard
Quickcrop
Terrible customer service
Shocking customer service wrong products delivered when I contacted them they told me it would be a week before it would be re delivered still not delivered and no update on the dpd app to say it’s been tracked, contacted customer services again to be told wait till tomorrow and see if dpd have contacted me then complete joke. I will update the review if the correct items are delivered as I have ordered them In The past and never had a problem
Update 24/5
I have know decided to cancel after a month of waiting for no delivery just wondering how long a refund is going to take
2022年5月5日
Quickcrop からの回答
Hi Adam,
I've just sent you an update on our current email string with delivery details that look very promising, so you should be receiving your order in the next day or 2.
Thank you for your continued patience.
Richard
Quickcrop
Nice and easy purchase
Nice and easy purchase. Great tool, handle too long, but that's easy to fix
2022年5月5日
Quickcrop からの回答
Hi Nick,
Thank you for the review!
We do have all of the measurements of our tools at the bottom of our product pages, just so you know for next time. 😊
Richard
Quickcrop
Ended up cancelling my order as it…
Ended up cancelling my order as it didn't arrive. Spent nearly two weeks chasing a refund. Awful service. Such a shame.
2022年5月5日
Quickcrop からの回答
Hi Gillian,
I'm sincerely sorry about the delay in delivering your order to you and in processing your refund. I believe my colleague has now assisted you with this.
We are a small company and last year has been full of unprecedented issues and steep learning curves, and so we sincerely apologise that this has in turn affected our ability to serve you adequately - this has been substandard to the level we normally operate at,
Please be assured that we are in the middle of upgrading our systems at Quickcrop to further streamline our logistics and improve our ability to communicate with our customers regarding the status of their orders to prevent experiences like this happening again and to support you more efficiently in future. We have also very recently moved to a new website closely linked to our stock management system with live updates as orders are fulfilled, so these rare mistakes will be a thing of the past.
Thank you for the patience you've shown us and for your understanding during these challenging times.
Richard
Quickcrop
Great raised beds - sturdy & good value
Great raised beds - really sturdy and delivered within the promised timeframe, cracking.
2022年5月4日
Quickcrop からの回答
Thank you for saying so, Ian!
We believe that you can have high quality products at an affordable price without charging the earth for a quick delivery coupled with great customer service. It just makes it a more attractive and accessible experience for everyone. 😀
Richard
Quickcrop
Quickcrop からの回答
Thank you for saying so, Penny! We're delighted to have been able to offer you a speedy, quality service. 📦⚡🤩
Richard
Quickcrop
Excellent service
Ordered a raised bed, excellent quality timber and easy assembly. Delivered as stated. An excellent transaction and will use Quickcrop again.
2022年5月4日
Quickcrop からの回答
Wowoweewah! That's a super duper review which ticks everything we aspire towards, so I'm absolutely delighted to hear this - thank you so, so much Jon! 🎆🏅🍾
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