The trial Qieto pair of contacts included in my purchase was greatly appreciated especially when they turned out to be far more comfy to wear than my ordered Bausch & Lomb contacts!! Thank you so much... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Great communication about delivery, from accepting payment, when product is sent, when it reaches your zone and even when your local courier has it and when it is at your door or box, would highly rec... もっと見る
企業が回答しました
My order took about 3 weeks to arrive, I had to contact supplier, then nz post wait for reply then they ordered my a new box which then my original order arrived then had to muck around returning the... もっと見る
I have been using Quicklens for many years with no issue, however my most recent purchase has been disappointing. My toric lens order (normally takes about 4-5 weeks) - I am still waiting for i... もっと見る
企業が回答しました
3.9
ほぼ満足
274件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Been using Quicklens for many years
Been using Quicklens for many years, very happy with their prompt and reasonably priced service, highly recommend.
2024年7月27日
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are very sorry that you were not satisfied with our service.
Please be advised your order items are custom manufactured (Toric lens) upon order confirmation.
Unfortunately, our distribution centre could not receive your order items sooner and it did take a lot longer to dispatch your order.
We are very sorry for the inconvenience caused, we will look into it if we can improve our service for future customers.
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Quick and easy purchase
2024年7月27日
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
I have been waiting for 8 weeks
I have been waiting for 8 weeks, i still have not received my order. Not happy with the service !!!! There is no updates until i email and check.
2024年7月23日
QUICKLENS からの回答
Thank you for your review. We are very sorry that your order took longer than it should be to dispatch. We checked our system and confirmed that it was delivered on 26/09/2024. Please let us know if you have not received your order.
Good quick service
2024年7月19日
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Competitive pricing and speedy delivery
2024年7月15日
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
very slow with order
very slow with order, which was made 14/07, it's now mid September, don't know that I will use you again
2024年7月13日
QUICKLENS からの回答
Thank you for your review. We are very sorry that your order took longer than it should be to dispatch. We checked our system and confirmed that it was Attempted/Failed Delivery on 16/09. Please contact NZ Post with the tracking number as soon as possible if you have not received it yet. We hope you will receive your order soon.
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
The ordering is easy
The ordering is easy, the delivery quick. And the most exceptional part was FREE trial lenses! What a bonus! Thanks so much, I will continue to re order when needed.Great Job!
2024年6月18日
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
quick delivery and great products
quick delivery and great products. packages are always in great condition when they arrive, I have been sourcing my contact lenses through them for years and always find the best deals.
2024年6月15日
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Too slow in delivering..........
Too slow in delivering............used to be a lot better.
Dont know why it has changed.
2024年6月12日
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are very sorry that you were not satisfied with our service.
Please be advised that some of your order items were custom manufactured (Toric lens) upon order confirmation and some prescriptions may take up to four weeks or longer to be dispatched as we explain on the product page.
Once again, we are very sorry for the inconvenience caused by the delay, we will look into it if we can improve it for our future customers.
Excellent overall
Expiry date very good - fast delivery - great packaging - other companies had told me that my order was not available
2024年6月10日
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Missing Order
My order is missing. I have tried to contact the customer service team multiple times and have had no response.
contacted the courier company and they were unable to help.
2024年7月25日
自発的なレビュー
QUICKLENS からの回答
Thank you for your review and we are very sorry that you never heard from us. We usually reply to the customers within 2 working days so there is a possibility that we never received your emails.
We've just sent "Request Information", please kindly let us know your order ID so we can look into it and assist further. Thank you so much for your cooperation and we hope to hear from you soon.
Fast delivery
Fast delivery, good products and price. I shop for all my contact lenses here, hassle free shopping.
2024年6月3日
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
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