Quick Man and Van レビュー 

828
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I used quick man and van to move a bed across London. The platform was straightforward to help me make the right type of booking for my requirements and the price was competitive. When my origina... もっと見る

5つ星のうち5の評価

Andrii could not have been more professional, polite or helpful. Punctual and fully prepared, he worked fast but never rushed and always with due diligence. A pure pro. Would highly recommend and hope... もっと見る

5つ星のうち5の評価

Cannot recommend Quick Man and Van enough! This is the second time we have used their services for moving house, and won't be the last. Their platform is super straightforward to use, with lots of inf... もっと見る

5つ星のうち4の評価

Driver was excellent. Back office support could be improved (responding to email and phone messages, and not requesting cash payment of congestion charge directly to driver. Very relieved the driver s... もっと見る

企業情報

  1. 輸送会社
  2. 宅配サービス

さまざまな外部ソースから提供された情報

Quick Man and Van is a booking system designed to help customers meet Man and Van drivers at lowest prices. The Customers gets instant free quotes by searching Man and Van drivers in our system and they can book online the driver the desire.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

828件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 80%に回答しています

通常48時間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(828)

過去12か月のレビュー数: 100

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Dishonest booking system AVOID!!!!

Do not use their system! They quote plainly on their website for small to medium vans, even large ones, at between £20, £25, or £30 an hour. I required a £20-an-hour van for 2 hours max and couldn't get a quote less than £150 from them. Their hourly rates are nonsense! I would avoid because their prices don't represent their actual price, and if they can't be honest about that, I don't think I trust them with my items. REPLY : not strictly true, and to be fair, I wouldn't go with you just for your sarcasm! and your right i wouldn't trust anyone at the price so why DO YOU advertise it at that price.. here is a gold driver of yours !! ... What a horrendous customer service that chooses sarcasm over solution! Horrendous! .. But again, here's one of your drivers listed at a price you said yourself you shouldn't pay, so thank you for that! First bit of honesty from Quick Man and Van.

Abdurahman Issa
Starting at £20.00/hour
Gold

33
Miles driven
11
Jobs done
5
Reviews
"Hi I am here to help to move your items in carefully and safely you will be satisfied Thank you"
Services
Man and Van near Wellingborough
Starting at £20.00/hour ;

2026年9月19日
自発的なレビュー
Quick Man and Van ロゴ

Quick Man and Van からの回答

The hourly rate refers to the van and driver hire time. The total cost of a move also includes mileage, as travelling 1 mile clearly cannot cost the same as travelling 100 miles, as well as any applicable charges such as stairs, fuel charge from driver's base to your pickup (our drivers doesn't live across the street where you pick up) and as well short notice charge (since you tried to get a van for today at 15:00 in the morning at 9AM ).

Our system provides the full price clearly before any booking or payment is made. Customers are completely free to accept or decline that price.

Suggesting that our pricing is dishonest simply because the final quote was more than the hourly van rate is therefore misleading.

PS: We would actually recommend being cautious about entrusting your belongings to anyone offering a complete two-hour moving service for £40. A price significantly below normal market levels should raise considerably more questions than a transparent quote provided in full before you book.

LATER EDIT as Reply: We never asked you to book with us. If you don't like the quote, that is absolutely fine — you are free to use another service.

What you continue to ignore is the difference between a driver's hourly rate and the total cost of an entire move. The driver you found is indeed listed as STARTING AT £20/hour. That does not mean your entire move costs £40. The lowest price is for the smallest van the driver provides and self-load. As far as we could identify, you tried to book a luton van on 17th, and a Large van today (short notice), with driver helping loading/unloading - you can't expect to pay £40 for a large van with load/unload service. We are not going to provide that service for £40 simply because you have multiplied £20 by two hours.

You never booked with us, you are not a customer, and you never contacted us to ask for clarification before posting your accusations.

So yes, if you are looking for a complete move with large van, help loading/unloading , mileage, short notice for just £40, please use another provider. That is simply not a service we offer.

PPS: We are not going to respond here out of respect for people that visualize reviews - if you feel like you need to discuss with us, you can contact us using our form.

5つ星のうち5の評価

Very good service

I used quick man and van to move a bed across London. The platform was straightforward to help me make the right type of booking for my requirements and the price was competitive.
When my original driver was unable to come, the platform found me a new driver in time. And the service provided was excellent.

2026年9月3日
自発的なレビュー
5つ星のうち1の評価

Absolute scammers

Absolute scammers. Avoid at all costs. Have stolen £160 from me.

Booked for 2pm and paid in full. Booking was pending. Booking was changed at 2.35pm to a 7pm pick up which was too late and we had to make alternative plans. Money has now been taken from my account which contravenes cancellation policy.

2026年8月16日
自発的なレビュー
Quick Man and Van ロゴ

Quick Man and Van からの回答

This review is factually incorrect. Contrary to the claim that £160 was “stolen”, the payment was refunded in full after the alternative collection time offered was unsuitable.

No funds belonging to the customer were retained by our company.

5つ星のうち5の評価

Stress free

Hired 2 guys to move my belongings, saved the stress and hassle from the move. 100% happy and will recommend.

2026年8月6日
自発的なレビュー
5つ星のうち4の評価

Not a scam!

Driver was excellent. Back office support could be improved (responding to email and phone messages, and not requesting cash payment of congestion charge directly to driver. Very relieved the driver showed up on time, I really thought I’d been scammed.

2026年7月29日
自発的なレビュー
5つ星のうち1の評価

Absolutely appalling service

Absolutely appalling service. I would strongly advise anyone considering this company to avoid them.

On the day of my move, nobody turned up. I wasn’t even informed that my booking had been cancelled. Instead, I spent hours trying to get answers, making around 10 phone calls before I was finally able to get through to someone and find out what had happened.

Because I was left with no notice whatsoever, I had no choice but to book another moving company at the last minute, costing me over £80 extra.

To make matters worse, when I raised a complaint, the company refused to compensate me and claimed they had tried to contact me before cancelling. That is simply untrue. If they had genuinely made reasonable attempts to contact me, I wouldn’t have spent hours repeatedly calling them to find out why nobody had arrived.

The complete lack of communication, failure to provide the service I paid for, refusal to accept responsibility, and apparent dishonesty in their response, as I have been told multiple different reasons for the cancellation, have been shocking. Moving home is stressful enough without a company making it ten times worse and then refusing to put things right.

Save yourself the stress, time and money and book with a company that actually values its customers.

2026年7月23日
自発的なレビュー
Quick Man and Van ロゴ

Quick Man and Van からの回答

We're sorry your move could not go ahead as planned.

The booking could not be completed due to an unexpected vehicle breakdown. We attempted to source a replacement driver, but before those arrangements were finalised, you advised us that you had booked another company. Your refund has since been processed.

We do not accept your claim that we were dishonest or deliberately misled you. The information provided reflected what had been communicated to our support team at the time. We also cannot accept responsibility for the pricing or charges of a third-party provider.

We wish you all the best in your new home.

5つ星のうち5の評価

Amazing service arrived on time and…

Amazing service arrived on time and could not be more helpful. Took care of the whole move with ease and no complications. Both gentlemen were nothing but patient and kind throughout the whole process and I can't thank them enough for taking some stress of of my move. Would highly recommend and will be using Ash again anytime we need to.

2026年7月18日
自発的なレビュー
5つ星のうち1の評価

Absolutely terrible service. DO NOT USE! What a joke.

Absolutely terrible service. DO NOT USE!

Driver turned up late, did not help load the van and instead was on his phone, unloaded three pieces of furniture and then decided to return home as he was "tired" and "it was getting late" (4pm)

Customer support refused to give a fair refund (Offered £60, despite £150 of services being rendered incomplete out of £270's worth). The driver even sent me a text after the service to ask me to retract my complaint.

What a joke of a company.

2026年6月30日
自発的なレビュー
Quick Man and Van ロゴ

Quick Man and Van からの回答

We are sorry that you remain dissatisfied with the service.

We thoroughly investigated your complaint and, although we did not agree with all of your allegations, we acknowledged that the level of assistance provided fell below expectations. For this reason, we have already processed a £100 refund as a gesture of goodwill.

Your review states that only £60 was offered, which is incorrect, as the £100 refund has already been issued. We encourage all reviews to accurately reflect the facts.

5つ星のうち5の評価

Excellent

Viktor was excellent. Communication was great from the start and throughout, driver arrived on time with all the equipment needed.

Extremely polite, helpful and friendly. Would defuse again.

2026年7月4日
自発的なレビュー
5つ星のうち5の評価

Student house move

First time I’ve tried that service and it was excellent - I contacted Petra and she was super helpful and helped my daughter and her friends move student accommodation, would definitely recommend

2026年7月1日
自発的なレビュー

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