Quick Man and Van レビュー 

828
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I used quick man and van to move a bed across London. The platform was straightforward to help me make the right type of booking for my requirements and the price was competitive. When my origina... もっと見る

5つ星のうち5の評価

Andrii could not have been more professional, polite or helpful. Punctual and fully prepared, he worked fast but never rushed and always with due diligence. A pure pro. Would highly recommend and hope... もっと見る

5つ星のうち5の評価

Cannot recommend Quick Man and Van enough! This is the second time we have used their services for moving house, and won't be the last. Their platform is super straightforward to use, with lots of inf... もっと見る

5つ星のうち4の評価

Driver was excellent. Back office support could be improved (responding to email and phone messages, and not requesting cash payment of congestion charge directly to driver. Very relieved the driver s... もっと見る

企業情報

  1. 輸送会社
  2. 宅配サービス

さまざまな外部ソースから提供された情報

Quick Man and Van is a booking system designed to help customers meet Man and Van drivers at lowest prices. The Customers gets instant free quotes by searching Man and Van drivers in our system and they can book online the driver the desire.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

828件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 80%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(828)

過去12か月のレビュー数: 100

レビューを書く
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5つ星のうち5の評価

Outstanding professionalism

Andrii could not have been more professional, polite or helpful. Punctual and fully prepared, he worked fast but never rushed and always with due diligence. A pure pro. Would highly recommend and hope to use again for any future moves.

2026年6月28日
自発的なレビュー
5つ星のうち1の評価

Absolutely terrible experience.

Absolutely terrible experience.
The van was scheduled to arrive at 4:00 PM for our house move. Two days before the booking, I received an email saying the original driver was having technical difficulties and that a replacement driver had been assigned. I accepted that and expected the move to go ahead as planned.
What I later discovered is that the replacement driver had apparently cancelled at 10:30 AM on the day of the move. The shocking part is that nobody informed me.
At around 3:30 PM, my wife and I started carrying all our boxes and luggage down from the 4th floor to the ground floor in preparation for the van's arrival. We spent considerable time and effort doing this, only for 4:00 PM to arrive with no driver in sight.
I called the driver directly and was told he would not be coming. I then contacted customer service and was told they would postpone the booking until 5:30 PM while they searched for another driver. I was told with more than 20 drivers available, they should be able to find someone.
We waited for hours with all our belongings packed and ready to go. gave up when at 5:30 there was still no driver. Only at 7:30 PM, customer service finally called back to tell us they had been unable to find another driver and that no service would be provided that day.
As a result, both my wife and I wasted a day off work, spent hours moving heavy boxes and luggage down four floors, and were left stranded with no solution. The lack of communication throughout this entire process was unacceptable. Had we been informed when the driver cancelled in the morning, we could have made alternative arrangements.
Instead, we were left waiting all day for a service that was never delivered.
A moving company's most basic responsibility is to show up when booked. In this case, they failed completely.
Unreliable, disorganised, poor communication, and a complete waste of our time. I would not trust

2026年6月25日
自発的なレビュー
Quick Man and Van ロゴ

Quick Man and Van からの回答

We're sorry that your experience did not meet your expectations. Unfortunately, due to unforeseen circumstances affecting both the original and replacement drivers, we were unable to complete your booking despite our efforts to find another available driver. We understand how frustrating this was and sincerely apologise for the inconvenience caused. As the service could not be provided, a full refund has been issued.

5つ星のうち3の評価

Low Standards

The service was not acceptable. The original driver failed to arrive, ignored my phone calls, and did not respond to my messages, leaving me alone outside with all of my belongings and no information about what was happening.

To make matters worse, the emergency line was only an automated message, which completely defeats the purpose of having an emergency contact number. After some time, I finally received a call informing me that the driver had encountered an issue and that a replacement driver could arrive in approximately one hour.

During this time, I was left outside in the heat, supervising my belongings and dealing with unnecessary stress and disruption caused by the lack of communication and service. The replacement driver was excellent, very helpful, and supported me throughout the move, so I have no complaints about him personally.

However, when I contacted Quick Man and Van to ask whether any compensation, goodwill gesture, or discount code could be offered in light of the delays and poor communication, I was informed that under their terms and conditions, if you accept a later replacement driver, they will not provide any compensation for the inconvenience caused.

I wanted to mention this so that future customers are aware of the standard of service and compensation policy they can expect in situations like this.

2026年6月20日
自発的なレビュー
5つ星のうち2の評価

I did 80% of legwork and they broke my furniture

I paid for the medium van with help of the driver and one floor although its only 3 steps to the front door seen that I live on the groundfloor .I did most of the work, he only came up those small 3 steps twice to move the only 2 pieces of furniture( 2 chests of drawers), the rest of my things were placed on the floor outside halfway to the door for me to pick up,ans take inside, bear in mind this was a full flat move. While carrying the furniture he didn’t use the trolley although it was big and heavy and broke it. Then placed it towards the wall so I wouldn’t see that he broke my drawers. Sent multiple messages to customer service and they did not reply to none. After this experience, I wouldn’t recommend this service to my worst enemy for both lack of care to my belongings and bad customer service.

2026年6月1日
自発的なレビュー
Quick Man and Van ロゴ

Quick Man and Van からの回答

Hello Magda. In fact we sent us only 1 message and we sent you 2 emails on e****.****_1q[at]icloud.com wating for you to respond to us. We also forwarded again a message today (so the third email) - which we expect to respond so we could evaluate your case. Otherwise, we consider the review incorrect as long as we did our best to respond and address your concerns.

5つ星のうち1の評価

DO NOT use this company !

DO NOT use this company !!
They constantly change the time of arrival/driver and then charge an extra hour than quoted !!

2026年6月19日
自発的なレビュー
Quick Man and Van ロゴ

Quick Man and Van からの回答

Hello Chris and thank you for your feedback. We are not changing "constantly" the time - the driver asked you if you can do it at a different time, you answered very late so the change was not confirmed. The van arrived as you selected (at 10:00AM) as you requested.

5つ星のうち5の評価

Highly recommend

I was guided by the reviews I read online before choosing this company including reviews for the driver. They were 100% accurate. Egerton and his helper could not have been more punctual, respectful and hardworking despite the blazing temperatures. Highly recommend.

2026年6月19日
自発的なレビュー
5つ星のうち5の評価

I made a last minute booking to hire a…

I made a last minute booking to hire a small van with a driver. The company dealt with the booking straight away and efficiently and I was assigned a driver, Oleksandr Vasyliev, who turned up on time and the move was completed without any problems. Highly recommend.

2026年6月5日
自発的なレビュー
5つ星のうち5の評価

Cannot recommend Quick Man and Van enough…

Cannot recommend Quick Man and Van enough! This is the second time we have used their services for moving house, and won't be the last. Their platform is super straightforward to use, with lots of information to help you understand exactly what you are needing (very handy for those of us who are unsure), and then lots of options for you to choose from with services (all top notch!) and payment - an absolute dream. Not only was booking a breeze, but our original driver had to cancel the night before our big move and, before we even had a second to panic, Quick Man and Van had already found us another driver! Truly brilliant. Thank you!!!

2026年5月24日
自発的なレビュー
5つ星のうち5の評価

Booking was really easy on the website…

Booking was really easy on the website a day before I needed help moving things. On the day the man with a van arrived on time and got the job done effectively. It was a pleasure moving with him, would highly recommend the service!

2026年5月22日
自発的なレビュー
5つ星のうち5の評価

Khalid arrived on time with a good van…

Khalid arrived on time with a good van (it had straps and blankets). He was friendly and helpful when loading stuff into the van. Safe driver and got us to destination without a hitch.

Booking process was super easy, weirdly some of the larger vans were cheaper than the small ones, so check this out! I booked on Friday afternoon for Sunday morning and it was fine.

2026年5月10日
自発的なレビュー
5つ星のうち5の評価

Excellent service.

I'd highly recommend Dumitru Florin, 10/10.

We moved our house from kettering.
He is very professional, organised, friendly and humble person. I felt as if i know him since many years.
It was an excellent experience in every aspect.

Thanks a lot Dumitru.

2026年5月9日
自発的なレビュー
5つ星のうち1の評価

Booked this for a specific time, not adhered to.

Booked this for a specific time, as allowed by the website, driver was changed 3 times, the last time 4 minutes before the booked time! The driver was good but the impact of the late notification of a change in arrival time caused major issues. Asked for a partial refund but not heard anything other than to write a review!! Seems they care more about their reviews than the customers.

2026年5月8日
自発的なレビュー
Quick Man and Van ロゴ

Quick Man and Van からの回答

Thank you for your feedback, Mandy.

We’re sorry for the disruption caused by the driver change. The original driver selected for your booking became unexpectedly delayed and, rather than cancelling the move, we arranged a replacement driver at short notice so the job could still be completed.

As you mentioned, the replacement driver completed the job successfully, and we’re pleased the move itself was carried out well.

We replied to your email on Saturday at 7:30pm, before this review was posted, requesting further details so we could properly review your concerns. Unfortunately, we have not received a response.

Our pricing is kept as competitive as possible and, as outlined in our terms and conditions, customers are free to decline a delayed or replacement driver. However, once the booking is completed, the same operational resources have still been allocated and used, which is why partial refunds are not offered in these circumstances.

We apologise again for the inconvenience caused and remain happy to review any further information should you wish to provide it

5つ星のうち5の評価

Booking experience was very easy

Booking experience was very easy. Driver Andreas Kouros was exceptional, he arrived on time and was very pleasant and polite and well organised in loading and unloading the van. He was extremely helpful and nothing was too much trouble. He was very careful with the handling of items and was also a careful driver. I would thoroughly recommend Quick man and Van for any future removals.

2026年5月3日
自発的なレビュー
5つ星のうち5の評価

Awesome service especially the second time around.

Have used the services twice and both times was not disappointed. Got what was expected and the second time, had booked Kemal Mehmet's services, they went above and beyond working straight for 3 hours with just a single break (if you can it that) which was just the 10 min drive between property. Also, way cheaper than booking based on the box count since our estimate of our boxes to be moved was way off.

2026年5月2日
自発的なレビュー

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