Great for streamlined investing Being new to investing I just wanted to pick a fund and leave my investments ticking in the background and the Quilter managed funds were pretty perfect for that. The... もっと見る
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レビュアーのコメントを見てみましょう
Very attentive and helpful staff on the email. Quilter has an excellent platform also. I look forward to investing in the long term with Quilter.
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I emailed just as they were closing on Friday but still received an immediate response. When the issue remained other solutions were suggested which worked The very helpful Joy stayed for over an... もっと見る
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I hadn't logged in for a couple of months so maybe that's why it asked for my password (to give them an excuse) I tried a couple of different passwords (each time having to tick those stupid pictures... もっと見る
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企業情報
当該企業による記述
Quilter Invest makes investing more accessible, giving you one simple platform to save and invest in a way that works for you. Choose from a wide range of investments, including UK, EU and US shares, ready-made funds, and tax efficient accounts such as Stocks & Shares ISAs, Junior ISAs, SIPPs and General Investment Accounts, all in one place. Prefer a straightforward option? Our MyGoals funds offer a choice of risk levels, so you can select an investment approach that matches how much risk you’re comfortable taking. You stay in control, with flexible tools that make it easier to invest regularly, manage your money, and build a portfolio over time. Investing involves risk. The value of your investments can fall as well as rise, and you may get back less than you invest. Quilter Invest does not provide investment advice. Tax treatment depends on individual circumstances and may change. Charges Apply.
連絡先
4.3
優良
511件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Send my money back to me you guys…
Send my money back to me you guys played me like a fiddle for months when I got frustrated you decided to close my account and keep my money
2023年3月9日
自発的なレビュー
Quilterinvest からの回答
Hi Raymond,
Please check your emails for a response from our COO, Michael Newman, regarding the issues with your account.
Kind regards,
Wombat Team
Quilterinvest からの回答
Hi there, thanks so much for leaving us a 4 star review :) At Wombat we really appreciate our customer's feedback; thank you so much. If you ever need assistance you can reach us at support@wombatinvest.com.
Best of luck with your investments!
Wombat Team
Great app and product
Great app and product, easy to use and clearly shows investment growth. Cheap and a free £30 investment. Ideal.
2023年2月9日
Quilterinvest からの回答
Hi there,
We're so happy to hear that you're enjoying your time with Wombat!
Please do not hesitate to get in touch with us on support@wombatinvest.com if you ever need anything.
All the best,
Wombat Team
A given bonus cannot be cashed out…
A given bonus cannot be cashed out straight away, unlike "Cashapp". "Trading 212" gives you a free stock that you can sell and cash out straight away.
2023年2月4日
Quilterinvest からの回答
Hi there, as part of account registration all customers agree to our terms and conditions, that can be found here: https://www.wombatinvest.com/offer-terms/starter-offer-terms.
Our terms and conditions clearly state that all promotional bonuses must have been invested at least once and must remain in the account for 90 days before funds are eligible for withdrawal. The purpose of the welcome bonus is to allow customers to experience our app and make an investment without first investing their own money.
If you have any feedback about our app we would love to hear this, you can contact our Customer Services Team at support@wombatinvest.com.
Kind regards.
Wombat Team.
Everything is fine
Everything is fine, and it's nice to see how it's explained to you if your not to sure about anything
2023年1月28日
Quilterinvest からの回答
Thank you so much for the lovely, detailed 5 star review Malcolm. We are so glad that you are enjoying our app and that customer service were able to be of help, it was our pleasure. Please do not hesitate to get in touch in the future if you have any questions or need further assistance. Also, have you heard about our referral program? If you share your unique referral code to friends and family when they join up they will receive the £10 welcome bonus but you will also receive a £10 referral reward for recommending Wombat.
Best of luck with your investments.
Kind regards,
Wombat Team.
Really usefull
2023年1月27日
Quilterinvest からの回答
Hi Clare, thanks so much for leaving us a 5 star review, we're so glad that you are finding our app useful :) At Wombat we really appreciate our customer's feedback; thank you so much. If you ever need assistance you can reach us at support@wombatinvest.com.
Best of luck with your investments!
Wombat Team
Quilterinvest からの回答
Hi Emma, thanks so much for leaving us a 5 star review :) At Wombat we really appreciate our customer's feedback; thank you so much. If you ever need assistance you can reach us at support@wombatinvest.com.
Best of luck with your investments!
Wombat Team
great incentives to trade
2023年1月11日
Quilterinvest からの回答
Hi Andrew,
Thank you so much for taking the time to leave us a 5 star review, this makes our team really happy! :) We are so glad that you are enjoying the app so much that you have recommended us to your friends and family. The referral rewards are a great benefit for your loyalty, though they have no trade incentives attached.
If you ever need assistance please do not hesitate to reach out to us at support@wombatinvest.com.
Best of luck with your investments!
Wombat Team.
Highly recommended!!
Very pleased with the app,very Easy to use and great help and information on there,I would recommend it to anyone who is starting off and having a go at investing!!
2022年12月23日
Quilterinvest からの回答
Hi Derrick,
We're so happy to hear that you're enjoying your time with Wombat!
Please do not hesitate to get in touch with us on support@wombatinvest.com if you ever need anything.
All the best,
Wombat Team
Frozen account with stupid excuse don’t…
Frozen account with stupid excuse don’t trust!
2022年12月3日
自発的なレビュー
Quilterinvest からの回答
Hi there,
Your account was frozen for creating multiple fictious accounts for the purpose of obtaining referral rewards: which is strictly prohibited by our T&Cs.
Kind Regards,
Wombat Team
Froze my account dont know why even…
Froze my account dont know why even though I was just getting the hang of things
2022年11月22日
Quilterinvest からの回答
Hi Sophie. Following a review of your account as part of our ongoing monitoring requirements, we have determined that you are in breach of our Terms and Conditions and your account has been frozen. Please contact us at support@wombatinvest.com if you would like to discuss this.
Best wishes,
Wombat Team.
It's great to get the opportunity to…
It's great to get the opportunity to deal with shares with low amount of cash
2022年11月22日
Quilterinvest からの回答
Hi Julie, thanks so much for leaving us a 4 star review :) At Wombat we really appreciate our customer's feedback; thank you so much. If you ever need assistance you can reach us at support@wombatinvest.com.
Best of luck with your investments!
Wombat Team
Closed account and took money…
They closed account and took money without warning. No recourse. Under no circumstances should anyone trust this company with money.
2022年11月19日
自発的なレビュー
Quilterinvest からの回答
Hi there,
Following a review of customer’s accounts as part of our ongoing monitoring requirements, the decision was made by our Compliance team to freeze several accounts and run some additional security checks. These checks have now been completed and all accounts that were assessed as complying with our terms and conditions have now been unfrozen. We apologise for any inconvenience caused but we were operating with our customer’s best interests at heart.
If you would like to discuss your account; please reach out to us at support@wombatinvest.com. We would be happy to discuss this further with you.
Kind Regards,
Wombat Team
Kicked me off no reason at all
2022年11月18日
Quilterinvest からの回答
Hi there,
Following a review of customer’s accounts as part of our ongoing monitoring requirements, the decision was made by our Compliance team to freeze several accounts and run some additional security checks. These checks have now been completed and all accounts that were assessed as complying with our terms and conditions have now been unfrozen. We apologise for any inconvenience caused but we were operating with our customer’s best interests at heart.
If you would like to discuss your account; please reach out to us at support@wombatinvest.com. We would be happy to discuss this further with you.
Kind Regards,
Wombat Team
Dishonest
I gave them a great review then they took the free shares back and blocked my account saying I was only signing up for free shares they are dishonest don't bother with wombat rude and dishonest
2022年11月17日
Quilterinvest からの回答
Hi Colin.
Please accept our most sincere apologies; our Compliance team had frozen your account while doing some additional security checks. They have since cleared your account and it has now been reactivated.
Apologies for any inconvenience caused.
Please do not hesitate to get in touch if you have questions or need assistance.
All the best,
Wombat Team.
over a year, genuine, great support - love them!
I have been trading for a year and have invested, made profits and withdrawn regularly without issue. Just recently I went to go in and had to log on fully and tried wrong email and had a panic. They were so patient and then it turned out I was logging in with wrong email dohhhh ... they were lovely. All my current investments are still growing depending on markets obviously but love this platform - genuine (i have experienced the bad, believe me, these are fantastic)
2022年11月2日
自発的なレビュー
Quilterinvest からの回答
Thank you so much for the lovely, detailed 5 star review Sacha, you have made our team's day! We are so glad that you are enjoying our app and that customer service were able to be of help, it was our pleasure. Please do not hesitate to get in touch in the future if you have any questions or need further assistance. Also, have you heard about our referral program? If you share your unique referral code to friends and family when they join up they will receive the £20 welcome bonus but you will also receive a £10 referral reward for recommending Wombat.
Best of luck with your investments.
Kind regards,
Wombat Team.
Super easy to use and great app.
Super easy to use and great app.
I will definitely keep using for future investing. Will also recommend to family and friends.
2022年11月3日
Quilterinvest からの回答
Hi Sharon, thanks so much for leaving us a 5 star review :) At Wombat we really appreciate our customer's feedback; thank you so much. If you ever need assistance you can reach us at support@wombatinvest.com.
Best of luck with your investments!
Wombat Team
I have used this app which auto directs…
I have used this app which auto directs u to your bank, authorised a transaction which completed with my bank and the money went out but has never appeared in my trading account. My bank say I need their sort account number to process a refund to me but this does not appear on my bank transaction details. I have contacted them and had no response. Can anyone assist?
2022年10月31日
自発的なレビュー
Quilterinvest からの回答
Hi Lisa, we're sorry to hear that you are having trouble with your account. Please contact us at support@wombatinvest.com and we will investigate this for you. Also, have you checked your junk mail for responses to your previous emails as sometimes our emails can go straight to junk mail?
We look forward to hearing from you.
Kind regards,
Wombat Team.
Generally straightforward and prompt in…
Generally straightforward and prompt in dealing with queries. Not cheap, but for dabbling a few quid in experimental markets it's a fun hobby. If you have thousands to invest I'd say you need to take advice.
2022年10月31日
自発的なレビュー
Quilterinvest からの回答
Hi Edward, thank you for taking the time to leave us a 4 star review. We are delighted that you have found our app straightforward and are happy with the service provided by our customer service team. Just for your information our fees are one of the lowest on the market: the fees for our standard account consist of a £1 Wombat fee that's charged and billed monthly and a 0.10% platform fee that's charged annually but billed monthly and there is no account fee for an Instant GIA. Each individual trade is subject to a 0.65% Foreign Exchange (FX) fee.
If you would like to discuss this in more detail please contact us at support@wombatinvest.com.
Kind regards,
Wombat Team.
Easy to set up and regular emails to…
Easy to set up and regular emails to help me progress
2022年10月1日
Quilterinvest からの回答
Hi Emma. We are delighted that you are enjoying your Wombat experience so far and have taken the time to leave us a 5 star review :) If you ever need assistance please do not hesitate to reach out to us at support@wombatinvest.com.
Best of luck with your investments!
Wombat Team.
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