At first, I wasn’t sure about buying a refurbished phone, but after using my iPhone 16 Pro Max for almost 3 weeks, I’m honestly really happy with it. It works perfectly, I’ve had zero issues . Plus,... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Easy to find what you want and order it (this was the second phone I've bought recently). Same as before, good quality, slow delivery. Frustrating, especially when you consider the name. Not so quick... もっと見る
I do not recommend QwikFone based on my experience. I ordered an iPhone 12 days ago, but I still have not received it. The tracking information only showed that a shipping label was created, with no e... もっと見る
Excellent service. Bought a refurbished IPhone 8 a few years ago from QwikFone and never had any issues. I wanted to update so I bought a refurbished IPhone 16 from them. It was in excellent condit... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are mobile repair experts located in London. We have been successfully operating in the mobile market for over a decade. We are proud to have the satisfaction, trust, and loyalty of all of our customers over the years. Our team uses only OEM and high-quality parts in our repairs. Our customers can also order a repair online and mail-in mobile phones without coming personally to our location! One of the latest additions to our business is the refurbished phone line that offers grade A+ pristine mobile phones with a warranty and monthly payments option. All of our refurbished phones are unlocked for your freedom in switching carriers. We offer high-end OEM refurbished mobile spare parts for all the famous brands with a lifetime warranty!
連絡先
Unit 4, Woodward Buildings, 1 Victoria Rd, North Acton, W3 6FA, LONDON, 英国
- +44 (0) 208 992 5735
- info@qwikfone.com
- qwikfone.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 20%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

QwikFone からの回答
I bought a iPhone 16pro for my son’s…
I bought a iPhone 16pro for my son’s birthday. I have to be honest that the cosmetic quality of the product is high end, looks like new. I will definitely be buying again. Delivery was very fast as well.
Thanks for the good service.

QwikFone からの回答
I bought iPhone 17 256GB Black
I bought iPhone 17 256GB Black. Very happy with the quality of the device. Very high level refurbishment.

QwikFone からの回答
Bought a iPhone 16 128GB delivered in a…
Bought a iPhone 16 128GB delivered in a few days with 99% battery health extremely happy will buy again
Warning ⚠️ ⚠️⚠️ Thief and a liar. Disgusting horrendous experience
Warning ⚠️ ⚠️⚠️
Please don't ever buy from this seller. She sell phones saying they are new when in fact they are factory seconds and refurbished with faults and come with no warranty, no user manual and just in a brown packing box. The phone arrived with a fault warning on the screen and had constant issues with charging. She is really nice in her emails about returns and refunds etc, until you return the item and then she keeps the phone, loads of my money and says I've invalidated the warranty it apparently had. She sent eBay and PayPal fake images of a damaged phone saying this is the one that I returned which eBay initially believed it so she was allowed to keep 1/3rd of my money, when the one I returned was immaculate and clean. It had been protected the whole time and wiped with screen wipe before packing so it really was immaculate. I then take it through PayPal which she dragged out for over a month. She only replied to PayPal in the final minutes to purposely drag it out.
It's clear to anyone that the phone images she sent couldn't have possibly been done even if the phone wasn't looked after well in such a short time. I think even if a toddler had played with it for years and been thrown in a toy box every day it wouldn't have looked as bad as the images she sent into eBay and PayPal pretending it was the phone which I returned.. she's a dishonest thief but PayPal decided in my favour as her lies were inconsistent throughout and the extremes she went to are nothing less than narcissistic behaviour. She lied and used gaslighting throughout the whole process. Her final gaslighting email I had to warn her that if she sends anymore I will be reporting for harassment as she continued to try and manipulate me even when in the hands of PayPal.
Please know that you have rights through PayPal to claim long after eBay and also you can contact your bank to explain and report this person to trading standards if she's done this to you too. It's clear she's done this to others from her feedback on eBay but most people don't know they can still claim long after eBays time has ran out. Dishonest Thief and the worst person I've ever had to deal with in my life.
She also goes by other names with her business such as Kwik-screen on eBay. You can check on the government website with her registered business name and number and her address that this is the same business.
Problem with phone.
Problem with phone.
Contacted them and got no response.
Not the best customer service or product.
Everything as described. Recommended +++
Prompt delivery, phone in immaculate condition, everything as described. Apart from the pin and the cable charger the phone came with a clear gel case. The cable charger didn't fit in the charging port but it was replaced very quickly. No probs at all.
I'm gutted that I have to write this…
I'm gutted that I have to write this about another business. The phone that I ordered 1.10.25 was not delivered by Royal Mail. I initiated an investigation by the local sorting office and they confirmed that it was not delivered. I am unable to get further involved in this dispute as the contract is between Royal Mail and Quikfone. 5 months on, still no phone or refund, and Qwikfone are refusing further action as Royal Mail have said to them the item was delivered(?!). I have had a very poor customer experience and cannot recommend. Next stop small claims court. Hopefully I will be able to update with positive news...
Very unprofessional
I am not saying they are scam, but certainly very unprofessional and flakey. I placed my order that got canceled next day with the reason: customer canceled the order (I did not!). When I questioned it I was told that the phone was not up standards and no longer in stock. I of course checked their website and same phone was up there for a higher price. As I was seeking advice from the Trading Standards, suddenly I was presented with third reason- error in listing pricing. Basically BIG NO!

QwikFone からの回答
Absolutely awful customer service told…
Absolutely awful customer service told me it was dispatched Evri had no idea about it asked for a refund wouldnt let me just kept telling me wait longer wait longer do not recommend

QwikFone からの回答
Iphone 15 chinois
J'ai commandé un iPhone 15 reconditionné. Lorsque je l'ai reçu le facetime vocale ne fonctionnait pas et impossible de désactiver le son de déclenchement appareil photo car c'est une version chinoise.
No Communication
Order a mobile 10 days ago, am yet to receive an update on the device despite it saying the order was on its way a day after i purchased it, I contacted the company via several different means and they were unreachable, cant understand how you aren't able to contact a company that you've bought from. They state next day shipping/delivery, but clearly i was misinformed

QwikFone からの回答

QwikFone からの回答
Order took longer than stated to arrive and was a different colour than what I ordered
The order took longer than stated to arrive. On the website it said next day delivery but it took 10 days to arrive. It was also a different colour than what I had ordered but as the rest of the specification was correct (correct model, storage and condition) the colour was not a big deal to me.

QwikFone からの回答
Horrendous experience will never buy…
Horrendous experience will never buy from them again. Item arrived fine and was only in a Jiffy bag with a sticker on with a clear plastic cover on the back. I charged it up and left it at home and used my friends phone until i had time to get used to what it did. After a week the torch on the back came on and wouldnt go off, I tried to re set the phone, rang Samsung and still no joy. Then the following day the fingerprint ID stopped working and so I asked for a refund and the website said they would offer me £67 refund??? Where in any other realm would you not receive a FULL refund within a week of it going wrong. Then the phone stopped working altogether and i couldn't switch it on. Quickfone said wipe my data off and send it back in the same packaging, but I told them i couldn't wipe the date off as i cant switch it on, in the end i put on Google to wipe off my data when they managed to get it going and sent it back with the clear cover on and in 3 Jiffy bags, the only thing missing was the sticker on the jiffy bag they sent, but they had all the details off the website. They then offered me £157 refund and i paid £220 as they said it was damaged and there is no way it could have been damaged as it never left my house all i did was put in my contacts and play a game and i never dropped it. Awful service and rubbish phone - don't use them. I took photos of the phone before i sent it back and they have never sent me any to say what the so called damage is????
I ordered the phone and it was a fast…
I ordered the phone and it was a fast delivery. Good job!

QwikFone からの回答
Very reliable
3 months ago I bought (through Amazon) a Galaxy S22+ that was in perfect conditions as declared. Unfortunately few days ago the display started to display a vertical line. The customer support asked some photo then send a shipping label for returning the phone.
On september first they received it and the day after I've received a full refund.
Highly recommended

QwikFone からの回答
Amazing phone
Bought a refurbished phone from Qwikfone Via Backmarket. I am gob smacked at the quality of the phone, it was like new. Came with film on front and rear to protect it, Sim pin and cable. Packaged very well. All I can say thank you so much, I am more than happy & would definitely recommend these guys.

QwikFone からの回答

QwikFone からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







