Pretty easy to buy online for reasonable price. Bit disappointed that I couldn't have documents sent, no printer access so our son printed docs for us...all 150 pages!!!! Otherwise all okay.
äŒæ¥ãåçããŸãã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
Car insurance is a bloody racket tbh but this year the cheapest option that wasn't a hideous policy was the RAC and the cover is pretty good for the money when you compare it to other less well know... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
My policy price went up! As an existing customer, +15yrs NCB, and no appreciation of loyalty. It's constantly in the news about haggling to work a better quote, but nothing. It ended up bei... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
The price was good same coverage of last year but a little cheaper every little helps nowadays straight forward no hassle on renewal I wonder how much it will be next year ? Well done RAC.
äŒæ¥ãåçããŸãã
äŒæ¥æ å ±
åœè©²äŒæ¥ã«ããèšè¿°
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew â all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. Weâve been named âMoneyfacts Car Insurance Provider of the Yearâ five years in a row, so you know youâre in safe hands. Get your quote online today â direct from the RAC.
é£çµ¡å
è±åœ
- rac.co.uk/insurance
4.4
åªè¯
2äžä»¶ã®ã¬ãã¥ãŒ
顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸã
ãã®äŒæ¥ã¯ãããžãã£ãããã¬ãã£ãããåããã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸãã
Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
great service and great prices whichâŠ
great service and great prices which meant i didn't have to shop about
2026幎8æ6æ¥
RAC Car Insurance ããã®åç
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Produced the best price and with anâŠ
Produced the best price and with an excellent provider, Aviva. Really very pleased!!
2026幎8æ11æ¥
RAC Car Insurance ããã®åç
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Considering my age the price was good!
2026幎8æ9æ¥
RAC Car Insurance ããã®åç
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
A straightforward company to deal with
2026幎2æ6æ¥
RAC Car Insurance ããã®åç
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
easy went on comparison site then yourâŠ
easy went on comparison site then your site and joined
2026幎8æ1æ¥
RAC Car Insurance ããã®åç
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
RAC Car Insurance ããã®åç
Hi Rosalind,
Thanks for taking the time to leave us your feedback.
We're really sorry to hear that we didn't give you the information you needed. We always aim to be clear and helpful, so it looks like we missed the mark this time.
We want to make things right, so we will be in touch with you to see how we can help.
Leanne
Absolutely ABYSMAL experience
Absolutely ABYSMAL experience, I had an accident Tuesday 11th Aug, I reported my accident to the out of hours âserviceâ who eventually organised my recovery. They sent the wrong recovery vehicle, but the guy managed to get it sorted. Now, I am ensured and pay my premiums to BISL RAC insurance, when I called them, they said sorry itâs not them itâs AXA insurance (Iâm already fuming). I then call AXA on Tuesday to report my accident (I am fully Comprehensive). The call handlers tell me that they havenât been given the report from the out of hours office, so I have to wait for it to come to them. On THURSDAY morning, I receive an email, stating â we have attempted to call youâ but apparently they couldnât get me (there were NO missed calls on my phone) funny that eh! The email tells me I have an encrypted message from AXA and I have to create a password to access it, once I have created it I would be sent a password to access this top secret encrypted message!!! What could this message be? It was a highly sensitive request for me to call them on the number below!!!! Wow!!!! I finally get through to them and speak to someone report the accident. For some strange reason no one can tell me if I have a curtesy car? No one can see it on the screen as sometimes itâs not stated clearly and I have to check my policy. I speak to 4 different people only to be told yes you do have a curtesy car however itâs âsubject to availabilityâ!!! Ok, so i ask if thatâs the case anyone claiming use of a curtesy can can be told âsorry none availableâ? Well ladies and gentlemen that is EXACTLY, the situation. After being led up and down the garden path, Iâm told I CAN have a curtesy car BUT, I would have to pay extra for that!!! I then ask for a copy of my policy as Iâm told that itâs is clear on the policy under what circumstances a curtesy is provided. Lo and behold Iâm send a short form version without that information on it! Hmmmm interesting! I have never experienced in my nearly 30yrs of driving, such a disjointed, sloppy, slow and service user unfriendly service. They are quick to take your money, but when it comes to helping itâs a âcomputer says noâ scenario. Absolute Rubbish!!! If I could give No stars I would! If they write the car off Iâm not expecting any decent offers because their 3rd party Co-Part make the decision (a car breaking company that pays you out) why would they pay me a decent amount. Straight rip off. Donât use this company. If you want to speak to me directly Iâm happy to tell you more.
UPDATE
These companies just fob you off with a Iâm sorry because it looks good. They need to respond but do NOTHING! Even if I donât get a curtesy car, thatâs not the worst issue although itâs not good. Itâs the back and forth and slackness when dealing with my accidents. As I said they are quick to take our money, on the CHANCE, that something MAY happen. You can pay these companies for YEARS, but as soon as you try to claim itâs an issue. This is their response to me to my email:
Hi Mr R Anderson,
Thank you for taking the time to share your review with us.
At RAC, weâre committed to listening to our customers, and weâve noted that you wouldnât currently be likely to recommend us.
I understand you're unhappy with the claims process and the courtesy car and Iâm sorry to hear about your experience.
Due to the nature of your complaint, we are unable to assist further, but I want to reassure you that your concerns have been escalated to our Complaints Team. They will be in touch within 3 working days to discuss this further.
Complaint reference:
2026幎8æ13æ¥
èªçºçãªã¬ãã¥ãŒ
RAC Car Insurance ããã®åç
Hi Richard,
Weâre very sorry to hear about the experience youâve had following your accident and understand how frustrating this situation must have been, particularly with the difficulties youâve described around the recovery, claims process and courtesy car.
Weâd like the opportunity to look into this further and understand exactly what has happened. Please send us your policy details to us at socialresponders@bglgroup.co.uk so we can review this and ensure your concerns are directed to the appropriate team.
We appreciate you taking the time to share your detailed feedback and hope we can assist further.
Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.
Vicky
quick and good
2026幎8æ5æ¥
RAC Car Insurance ããã®åç
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Easy & Helpful
2026幎7æ25æ¥
RAC Car Insurance ããã®åç
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
I am rying to update my new PolicyâŠ
I am rying to update my new Policy 139495267 01 and not receiving any replies to email
2026幎8æ7æ¥
RAC Car Insurance ããã®åç
Hi Donald,
Thanks for your review. I'm sorry to hear you're still waiting for an email reply about updating policy.
Rest assured, we will be in touch with you to see how we can help.
Leanne
I have been with the rac for many yearsâŠ
I have been with the rac for many years and although I could get a cheaper cost I stay with the rac because I do, in recent times I had an accident the support I had was great as I was a long way from home I felt thankful that I was with the rac.
2026幎8æ11æ¥
RAC Car Insurance ããã®åç
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
After a couple of false starts all OK
After a couple of false starts where the payment for the insurance could not be completed, the website was easy to navigate and the good value insurance cover is now in place.
2026幎8æ5æ¥
RAC Car Insurance ããã®åç
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
RAC Car Insurance ããã®åç
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
RAC Car Insurance ããã®åç
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
I hope the car insurance Iâve chosenâŠ
I hope the car insurance Iâve chosen will cover what I need. Information on the website was helpful and the price was reasonable. I havenât had to contact the RAC about a claim yet so I canât really report on that side of things.
2026幎8æ5æ¥
RAC Car Insurance ããã®åç
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
terrible service
terrible service, no support, the chat has nor response keeps pulling me off the chat, there is no number to call.
2026幎8æ8æ¥
RAC Car Insurance ããã®åç
Hello,
Thank you for taking the time to leave your feedback!
Weâre sorry to hear about your experience and apologise for the frustration caused by the issues youâve experienced with our chat service.
We understand how disappointing it is when youâre trying to get help and are unable to speak to someone. Weâd really appreciate the opportunity to resolve your query and put things right. We will be in touch with you shortly to assist further.
Thanks Laura
Iâve be3 Years of Loyalty, But £20 Matters More Than Customer Serviceen with RAC for around threeâŠ
Iâve been with RAC for around three years and have stayed with them despite having plenty of cheaper alternatives available.
This year, my auto-renewal payment failed because my card was declined. I completely accept that this wasnât RACâs fault. However, I wasnât given an option to simply make the payment online and had to spend time calling customer services to sort it out.
What really disappointed me was discovering that I had then been charged an additional £20 late payment fee.
I contacted RAC and asked if they could waive the charge as a goodwill gesture, given that Iâm a long-standing customer and had made an effort to resolve the payment issue. Unfortunately, I was simply advised to speak to my bank.
I understand that £20 may not sound like a lot, but itâs the principle and the customer service that matters. If there had been a straightforward online payment option, I would have paid immediately and this could all have been avoided.
The frustrating part is that I could easily move to another provider and potentially get a cheaper premium plus £30â£50+ in cashback. Iâve stayed with RAC because of its reputation and long history, but this experience has made me question whether customer loyalty is actually valued.
Sadly, Iâll probably be looking elsewhere when my policy comes up for renewal next year.
Three years of loyalty, but when there was an opportunity to show some customer goodwill, RAC chose the £20 charge instead. Very disappointing.
2026幎8æ1æ¥
RAC Car Insurance ããã®åç
Hi Pankaj,
Weâre sorry to hear about your experience and understand your frustration regarding the failed payment and the additional fee.
We appreciate your loyalty to RAC over the past three years and the time youâve taken to share your concerns. Weâre pleased that, following your contact with us, the £20 fee was removed as a gesture of goodwill.
Weâre sorry that your experience has left you questioning your decision to remain with us. Your feedback regarding the payment process and the support available has been noted and will be shared with the relevant teams. Thank you for giving us the opportunity to address this for you.
Vicky
You added £200 to premium for a claimâŠ
You added £200 to premium for a claim that was never made.
2026幎8æ11æ¥
RAC Car Insurance ããã®åç
Hello Peter,
Thank you for your review. Weâre sorry to hear you were unhappy with the change to your premium.
Due to the review of the policy, an adjustment was made to the premium in relation to a claim recorded on the policy. We appreciate your concern that you believe no claim was ever made.
We would be happy to look into this further and review the information held on the policy to ensure the adjustment has been applied correctly.
We will be in touch!
Thanks Laura
RAC Car Insurance ããã®åç
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Great price ,fairly easy to completeâŠ
Great price ,fairly easy to complete online .
2026幎8æ10æ¥
RAC Car Insurance ããã®åç
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã