Pretty easy to buy online for reasonable price. Bit disappointed that I couldn't have documents sent, no printer access so our son printed docs for us...all 150 pages!!!! Otherwise all okay.
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My policy price went up! As an existing customer, +15yrs NCB, and no appreciation of loyalty. It's constantly in the news about haggling to work a better quote, but nothing. It ended up bei... ãã£ãšèŠã
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It was so quick and easy to set up my insurance with RAC. Each step was clear and I knew exactly what I was paying and what was included in each package. There were no hidden/extra costs when it came... ãã£ãšèŠã
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Easy to use website and competitive pricing. I particularly liked the way you can easily add extras to the basic quote. Both my own vehicle and my wifeâs car are now insured with the RAC. Highly recom... ãã£ãšèŠã
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The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew â all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. Weâve been named âMoneyfacts Car Insurance Provider of the Yearâ five years in a row, so you know youâre in safe hands. Get your quote online today â direct from the RAC.
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The process for buying my car insuranceâŠ
The process for buying my car insurance online was straight forward and simple to complete and most of all the price was right.
2026幎8æ7æ¥
RAC Car Insurance ããã®åç
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
The process was easy to follow and theâŠ
The process was easy to follow and the price compared to others was more acceptable
2026幎8æ3æ¥
RAC Car Insurance ããã®åç
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Very easy and straightforward
2026幎8æ8æ¥
RAC Car Insurance ããã®åç
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Renewed with RAC
Renewed with RAC. They appreciate loyalty as do I. Never had any problems with RAC insurance. Always had great service from them. We claimed form a little knock and they were very helpful and resolved everything.
2026幎8æ7æ¥
RAC Car Insurance ããã®åç
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
99% increase with no policy changes?
Policy last year £512, auto renewal arrived this morning £1,032 - no change to policy, no claims, went through decline process and it auto lowered to £938. Still not renewing with RAC - comparison sites offering lots of alternatives starting at £500.
2026幎8æ10æ¥
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RAC Car Insurance ããã®åç
Hi John,
Thank you for taking the time to leave us your feedback. I am sorry to hear we were unable to offer you a competitive price for your renewal this year. If you would like to discuss this further with our team, please email your policy number to socialresponders@bglgroup.co.uk and we will be in touch.
Thanks, Rachael
The insurance is to expensive forâŠ
The insurance is to expensive for someone who has been with them along time but do realise you try to get the most money out of people like me who are to lazy or think to change its sad rely .
2026幎8æ7æ¥
RAC Car Insurance ããã®åç
Hi Neil,
Weâre sorry to hear you feel this way and appreciate you sharing your feedback. Weâd like the opportunity to discuss your renewal with you directly and understand more about your experience. We will be in touch with you shortly.
Thanks, Rachael
Very easy to take out and competively priced.
Very easy to take out and straightforward. Also very competively priced.
2026幎7æ10æ¥
RAC Car Insurance ããã®åç
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Cheapest quote.
2026幎8æ3æ¥
RAC Car Insurance ããã®åç
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
RAC Car Insurance ããã®åç
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
It was very easy to complete the onlineâŠ
It was very easy to complete the online application and was verified within minutes.
Very satisfied all rouhd.
2026幎8æ3æ¥
RAC Car Insurance ããã®åç
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
RAC Car Insurance ããã®åç
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Ease of renewal and a compatible price
2026幎8æ7æ¥
RAC Car Insurance ããã®åç
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Easy and Good Customer Service
I have recently purchased a vehicle insurance policy, and everything has gone very smoothly. The process was very smooth and easy.
2026幎8æ5æ¥
RAC Car Insurance ããã®åç
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Can be relied on and save you money.
I do my annual car insurance with RAC, and upon my most recent annual renewal, I saved almost £200.00.
This gives me faith in a reliable company !
2026幎7æ16æ¥
RAC Car Insurance ããã®åç
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Price was cheaper than my renewal quoteâŠ
Price was cheaper than my renewal quote so that was main reason even though was not so much by the time i had to add on the same cover i had before. Been REC member since 2009 so maybe it will remain cheaper for loyalty
2026幎8æ7æ¥
RAC Car Insurance ããã®åç
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
The experience was good but I wouldâŠ
The experience was good but I would like to be able to communicate with you more easily. I have had several emails off you and a couple of texts but my reply could not be sent.
2026幎8æ7æ¥
ease of use and price
2026幎7æ30æ¥
RAC Car Insurance ããã®åç
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Completely opaque cancellation charges
I took out this policy knowing I might need to cancel it early, so I specifically checked the cancellation cost beforehand. A £45 cancellation fee was disclosed, but there was no clear indication that I would also be charged a separate, non-refundable £45 âintermediary services feeâ on cancellation.
After less than two months of cover, I was told I owed £39.66 for the cover used, plus the £45 intermediary fee, plus another £45 cancellation fee, bringing the total to £129.66.
The customer service made it even worse. The first adviser told me an additional monthly payment had to be collected and that I would need to prove I had sold the car to receive a refund. When I questioned where this appeared in my policy, he ended the chat before cancelling it. The next adviser gave me a completely different explanation and repeatedly avoided providing a clear breakdown of how the pending payment would be accounted for.
The charges may be buried somewhere in the policy documents, but they were absolutely not presented transparently when I checked the cost of cancelling. Charging both a £45 intermediary fee and a £45 cancellation fee feels excessive, and the contradictory, evasive customer service has completely destroyed my trust in the company.
2026幎8æ9æ¥
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RAC Car Insurance ããã®åç
Hi Alex,
Thank you for taking the time to share such detailed feedback. Weâre sorry to hear about your experience and understand your frustration regarding the charges and the information provided to you when discussing your cancellation.
Weâd like the opportunity to look into your policy and the concerns youâve raised, including the charges applied and the information provided by our advisers, so we can assist you further.
Please could you email your policy details to socialresponders@bglgroup.co.uk so that our team can review this for you and discuss the matter with you directly?
Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.
Many thanks,
Kirsty
Good service provided
2026幎8æ1æ¥
RAC Car Insurance ããã®åç
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
the price was right
2026幎8æ2æ¥
RAC Car Insurance ããã®åç
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
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