Any time I needed guidance from a live person I got it expeditiously and correctly with the kindness, pleasing voice and manner person. Iâve talked to in a while. Thank you so much. I have grown to... ãã£ãšèŠã
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Dylanni was great with assistance but .... I just wish she would try harder to not use her affirmative reply as yep but yes instead. Other than that she was knowledgable and very pleasant to work wit... ãã£ãšèŠã
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I called to sort out a "gut feeling" that I may have entered incorrect information regarding recently added beneficiaries the day before. The wait time was maybe 1-2 minutes. The Customer Service Re... ãã£ãšèŠã
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Although Raisin originally missed both bonus' (the referral party, and me) when it was brought to their attention, the matter was resolved and bonus' credited accordingly in 2 days. The resolution was... ãã£ãšèŠã
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Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. Youâll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
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New York, ç±³åœ
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4.6
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extremely helpful and explained veryâŠ
extremely helpful and explained very well
2026幎8æ24æ¥
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Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
She immediately knew exactly what I wasâŠ
She immediately knew exactly what I was asking and helped me resolve my issue. She was professional, efficient and effective, and quite friendly. 10 out of 10!
2026幎8æ20æ¥
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Raisin U.S. ããã®åç
A 10 out of 10 rating is amazing to see! Weâre thrilled that your issue was resolved so quickly and seamlessly, and we appreciate your support.
Knowledgeable and courteous customer service.
The Raisin customer service representative who attended my phone call was very well-informed, patient and knowledgeable. He made contacting Raisin a pleasant and productive experience. All of my questions were patiently answered. If I could, I would request this particular Raisin representative whenever I need help with something related to the platform.
Related to the Raisin "experience," I appreciate the improvements made to the website and the ease of the banking process over the last year or so.
I would highly recommend Raisin to anyone seeking the most competitive rates in high yield savings accounts and certificates of deposit.
2026幎8æ16æ¥
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Raisin U.S. ããã®åç
We truly appreciate your detailed feedback! Itâs fantastic to hear that your phone support experience was so patient and thorough, and we're glad you are enjoying the recent website updates and seamless banking process. We really value your recommendation and your business!
Excellence is defined by you
Any time I needed guidance from a live person I got it expeditiously and correctly with the kindness, pleasing voice and manner person. Iâve talked to in a while. Thank you so much. I have grown to trust you guys with my money and advice and I genuinely appreciate it.
I actually have recommended you guys to a couple of my friends finances personally is not what too many people will share with each other other thank you again
2026幎8æ21æ¥
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Raisin U.S. ããã®åç
We deeply value your trust and support! Hearing that our team has consistently provided fast, kind, and reliable guidance means the world to us. Weâre especially honored that you feel confident recommending us to your friends. Thank you for sharing your experience!
The agent who helped me with patienceâŠ
The agent who helped me with patience and kindness as I am elderly and not at all computer savey.
2026幎8æ10æ¥
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Raisin U.S. ããã®åç
We appreciate you taking the time to share your feedback! Weâre delighted to hear that our team provided patient, kind, and supportive guidance every step of the way. Helping you navigate the platform comfortably is top priority for us, and we truly value your business!
great customer support
Wait time was not too long.
I needed help understanding how to do a number of activities on my account. Everything was accomplished while interacting with the CSR and I was given directions on how to accomplish future activities.
2026幎8æ21æ¥
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Raisin U.S. ããã®åç
We appreciate you taking the time to share your review! Short wait times and empowering you with the knowledge to manage your account seamlessly in the future are top priorities for us. We value your business!
Jack was personable and savvy.
2026幎8æ21æ¥
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Raisin U.S. ããã®åç
We appreciate you taking the time to share your feedback! It's fantastic to hear that Jack provided such personable and savvy support. Weâll be sure to pass your kind words along to him!
Helpful Wendy
Wendy understood my question about FDIC insurance and provided me with helpful information. She was also professional, courteous and friendly.
2026幎8æ20æ¥
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Raisin U.S. ããã®åç
We appreciate you taking the time to share your feedback! Weâre delighted to hear that Wendy provided clear, courteous, and helpful guidance regarding your FDIC insurance questions. We'll be sure to pass along your compliments to her!
Dylanni was extremely competent andâŠ
Dylanni was extremely competent and polite. She handled my questions promptly and professionally. Thank you!
2026幎8æ20æ¥
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Raisin U.S. ããã®åç
We appreciate you taking the time to leave a review! It's fantastic to hear that Dylanni provided prompt, professional, and competent service. Weâll be sure to pass your compliments along to her!
There was no wait to speak with a humanâŠ
There was no wait to speak with a human customer service agent. The agent was very informative, helpful and friendly. All my questions were answered.
2026幎8æ19æ¥
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Raisin U.S. ããã®åç
We appreciate you taking the time to share your feedback! Minimizing wait times and getting you direct, helpful answers from a real person is always our goal, and we're glad to hear we hit the mark.
I have really appreciated theâŠ
I have really appreciated the understanding of my concerns with great consideration, thanks so much.
2026幎8æ19æ¥
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Raisin U.S. ããã®åç
Hearing this makes our day! Making sure you feel heard and supported is top priority for us, and we appreciate you taking the time to share your positive experience.
Always professional
Always professional, courteous, and helpful
2026幎8æ14æ¥
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Raisin U.S. ããã®åç
We appreciate your kind words! Delivering professional, helpful, and courteous service every time you reach out is our top priority, and we're glad to know we're hitting the mark.
The agent was very knowledgeable
The agent was very knowledgeable, courteous, respectful, and helpful. My problem was resolved quickly and smoothly.
2026幎8æ18æ¥
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Raisin U.S. ããã®åç
Weâre delighted to read about your experience! Fast, smooth, and respectful service is always our goal, and we appreciate you taking the time to share your support.
I had a little trouble navigating theâŠ
I had a little trouble navigating the website. The raisin representative was very helpful in helping me complete my deposit
2026幎8æ18æ¥
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Raisin U.S. ããã®åç
Great to hear you received the help you needed! We're always working to improve our website experience, but we're glad our team was right there to ensure your deposit went through without a hitch.
transfer funds
We had questions regarding funds transitioning into new vehicle. Corbin had all info right at his fingertips ⊠greatly appreciated.
2026幎8æ18æ¥
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Raisin U.S. ããã®åç
Having the right information ready when you need it makes all the difference! Weâre delighted that Corbin was able to assist you so efficiently, and we really appreciate your support.
thorough customer service person
2026幎8æ13æ¥
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Raisin U.S. ããã®åç
We appreciate your feedback! Providing thorough, high-quality support is always our top goal, and we're glad to hear our team took great care of you.
Wendy was knowledgeable
Wendy was knowledgeable, helpful and it was easy to understand her.
2026幎8æ18æ¥
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Raisin U.S. ããã®åç
We appreciate you taking the time to share your feedback! It's wonderful to hear that Wendy provided clear, helpful, and knowledgeable support. Weâll be sure to pass your kind words along to her!
I called to sort out a "gut feeling"âŠ
I called to sort out a "gut feeling" that I may have entered incorrect information regarding recently added beneficiaries the day before. The wait time was maybe 1-2 minutes. The Customer Service Rep opened up my profile and confirmed that gut feeling. The changes were made immediately. This was a no stress experience made possible by the kind and respectful approach of Jack O'C.
2026幎8æ18æ¥
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Raisin U.S. ããã®åç
Thank you so much for taking the time to share your feedback! We are delighted to hear that Jack. provided a kind, respectful, and swift experience, turning what could have been a stressful situation into a quick and easy solution. We will be sure to share your appreciation with Jack, and we truly value your continued support!
Excellent customer service.
Honestly, it was the thorough and thoughtful responses of Dylanni Ashlin Hawks that made all the difference. Ms. Hawks was knowledgeable, patient, and clearly explained her responses.
2026幎8æ18æ¥
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Raisin U.S. ããã®åç
Thank you so much for the 5-star review! We are thrilled to hear that Dylanni provided such thoughtful, patient, and knowledgeable support. We will be sure to pass your kind words along to her team leader. She will be delighted to know she made such a positive impact on your experience. We truly appreciate your business!
Easy to do business with
2026幎8æ18æ¥
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Raisin U.S. ããã®åç
Thank you for taking the time to leave us a 5-star review! We pride ourselves on making the process as smooth and straightforward as possible, so we're thrilled to hear about your positive experience. We truly appreciate your support!
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