Any time I needed guidance from a live person I got it expeditiously and correctly with the kindness, pleasing voice and manner person. I’ve talked to in a while. Thank you so much. I have grown to... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Dylanni was great with assistance but .... I just wish she would try harder to not use her affirmative reply as yep but yes instead. Other than that she was knowledgable and very pleasant to work wit... もっと見る
企業が回答しました
I called to sort out a "gut feeling" that I may have entered incorrect information regarding recently added beneficiaries the day before. The wait time was maybe 1-2 minutes. The Customer Service Re... もっと見る
企業が回答しました
Although Raisin originally missed both bonus' (the referral party, and me) when it was brought to their attention, the matter was resolved and bonus' credited accordingly in 2 days. The resolution was... もっと見る
企業が回答しました
企業情報
当該企業による記述
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
連絡先
4.6
優良
1093件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Raisin U.S. からの回答
Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great and efficient experience with our team, and we truly appreciate your support.
Excellent customer service
Excellent customer service. I received the information I needed and am very satisfied.
2026年8月14日
自発的なレビュー
Raisin U.S. からの回答
We are so pleased to hear that you received the information you needed and are very satisfied with our customer service! Thank you for sharing your positive experience.
The person that helped me was very kind…
The person that helped me was very kind and patient with me. I didn’t feel rushed or that I was a burden.
2026年8月14日
自発的なレビュー
Raisin U.S. からの回答
We're so glad to hear that our team was able to provide you with kind and patient assistance. It's wonderful to know you felt comfortable and valued during your interaction with us!
Great First Experience with Raisin
Great customer service! I called Raisin with a question, and the representative was friendly, helpful, and professional. Very satisfied with the service.
2026年8月14日
自発的なレビュー
Raisin U.S. からの回答
Thank you for your fantastic 5-star review! We're so pleased to hear that you had such a positive experience when you contacted us. It's wonderful to know that our representative was able to assist you effectively and professionally.
Great Customer Service
Although Raisin originally missed both bonus' (the referral party, and me) when it was brought to their attention, the matter was resolved and bonus' credited accordingly in 2 days. The resolution was quick and decisive which is always a good trait for a business handling your money. Great job clearing this up so quickly.
2026年8月13日
自発的なレビュー
Raisin U.S. からの回答
We're glad we could quickly resolve the bonus crediting issue for you. We appreciate your understanding and are committed to handling your finances with efficiency and care. Thank you for your positive feedback!
Very professional and knowledgeable.
Very professional and knowledgeable.
Highest quality service provided!
2026年8月14日
自発的なレビュー
Raisin U.S. からの回答
Thank you for sharing your kind words.
I made a transfer mistake but support…
I made a transfer mistake but support help me quickly and efficiently. Great job!
2026年8月13日
自発的なレビュー
Raisin U.S. からの回答
We're glad our team could assist you quickly and efficiently with your transfer. Thank you for your kind words!
Ease of use of the website
2026年8月12日
自発的なレビュー
Raisin U.S. からの回答
We're glad to hear you found our website easy to use. We appreciate your feedback.
Great experience
She was friendly and professional, and helped me resolve everything I called about. Thanks!
2026年8月13日
自発的なレビュー
Raisin U.S. からの回答
We're so glad to hear our team member was friendly and professional, helping you resolve everything. Thank you for your kind words!
Raisin U.S. からの回答
We are so glad to hear Nate provided great assistance. We appreciate your kind words!
Raisin U.S. からの回答
We are so pleased to hear that you had such a positive experience with Jack. Thank you for sharing your kind feedback!
The agent who helped me was very…
The agent who helped me was very professional and helped and guided me with patience.
2026年8月13日
自発的なレビュー
Raisin U.S. からの回答
We're so pleased to hear that our team was professional and patiently guided you. We appreciate you sharing your positive experience!
Your great employee Raven did a…
Your great employee Raven did a fantastic job of helping me recover my information needed for a temporary suspension put on my RAISIN account by my own bank not releasing my funds until twelve days after they deposited my check.
Raven was calm, patient, and very pleasant to me during this stressful period and I appreciated her kindness and professionalism.
2026年8月12日
自発的なレビュー
Raisin U.S. からの回答
We are happy to hear that Rayvnn provided such excellent support during a challenging time. It is wonderful to know their calm and professional approach helped you. We appreciate you sharing your positive experience with us.
Customer service rep had the answer to…
Customer service rep had the answer to my question immediately and was very professional. It was an informational and quick interaction.
2026年8月5日
自発的なレビュー
Raisin U.S. からの回答
We're so pleased to hear that your interaction with our customer service team was both informative and efficient. We appreciate you sharing your positive feedback!
Tylan was Awesome
Tylan was Awesome! He was thoroughly knowledgable, polite and worked through my issue in a positive manner!
2026年8月12日
自発的なレビュー
Raisin U.S. からの回答
We're thrilled to hear that Tylan was knowledgeable and helpful in resolving your issue. Thank you for sharing your positive experience!
First time help
Jack took my call this morning and was very helpful. I was a little nervous about my first time transaction. Jack listened to my questions and concerns then answered them to my satisfaction. Well done Jack, I appreciate you and your professionalism.
2026年8月12日
自発的なレビュー
Raisin U.S. からの回答
We're so happy to hear that Jack provided such a positive experience for your first transaction. We always aim to ensure our customers feel comfortable and well-informed. Thank you for sharing your kind words!
I just was assisted by Corbin
I just was assisted by Corbin, What a delight he was. He helped me tremendously. Thank you.
Gail
2026年8月12日
自発的なレビュー
Raisin U.S. からの回答
We're so happy to hear that Corbin provided such tremendous assistance. We appreciate you sharing your positive experience with us!
Routing number change
As I explained to Jack. You are the only bank i do business with that requires multiple steps to change a routing number. You have to remember that older account holders are not as savvy with a computers
Jack explained the reasoning and was very patient as he walked me through the steps that the bank requires.
2026年8月12日
自発的なレビュー
Raisin U.S. からの回答
We appreciate your feedback regarding our routing number change process. We understand that navigating digital procedures can be challenging for some of our account holders, and we are always looking for ways to simplify our services. We are glad that Jack was able to assist you patiently. Your insights help us improve our customer experience.
Easy & fast communication to change our…
Easy & fast communication to change our home address
2026年8月5日
自発的なレビュー
Raisin U.S. からの回答
We're so glad to hear that changing your home address was an easy and fast process for you. Thank you for sharing your positive experience!
My experience x 3 conversations, maybe 4
Thought I already responded but will do, again..
Professional
Patient
Informative
Attentive
Do not remember the different dates so just slotted in July not sure of days
2026年7月31日
自発的なレビュー
Raisin U.S. からの回答
We're so happy to hear your positive feedback! We truly appreciate you taking the time to share your experience with us, highlighting our team's professionalism and attentiveness.
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