Any time I needed guidance from a live person I got it expeditiously and correctly with the kindness, pleasing voice and manner person. I’ve talked to in a while. Thank you so much. I have grown to... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Dylanni was great with assistance but .... I just wish she would try harder to not use her affirmative reply as yep but yes instead. Other than that she was knowledgable and very pleasant to work wit... もっと見る
企業が回答しました
I called to sort out a "gut feeling" that I may have entered incorrect information regarding recently added beneficiaries the day before. The wait time was maybe 1-2 minutes. The Customer Service Re... もっと見る
企業が回答しました
Although Raisin originally missed both bonus' (the referral party, and me) when it was brought to their attention, the matter was resolved and bonus' credited accordingly in 2 days. The resolution was... もっと見る
企業が回答しました
企業情報
当該企業による記述
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
連絡先
4.6
優良
1093件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer support—clear…
Great customer support—clear information, friendly and knowledgeable.
2026年8月12日
自発的なレビュー
Raisin U.S. からの回答
We're glad to hear our team provided clear, friendly, and knowledgeable support. We appreciate your kind words!
Customer service was really responsive…
Customer service was really responsive and took care of my inquiry in a timely fashion.
2026年8月10日
自発的なレビュー
Raisin U.S. からの回答
We're so glad to hear that our customer service team was able to assist you promptly and efficiently with your inquiry! It's wonderful to know you had a positive experience.
Great Customer Service
Dylanni H. was patient and explained every step to me. She stayed with me until I was sure that I got what I needed.
2026年8月11日
自発的なレビュー
Raisin U.S. からの回答
We are so glad to hear that Dylanni was patient and thoroughly explained everything, ensuring you received the assistance you needed. We appreciate your kind words!
wENDY WAS PATIENT
wENDY WAS PATIENT, KNOWLEDGEABLE AND HELPED ME ACCOMPLISH ALL i NEEDED TO DO.
2026年8月11日
自発的なレビュー
Raisin U.S. からの回答
We are delighted to hear that Wendy was patient and knowledgeable, and helped you achieve everything you needed. We appreciate your kind feedback!
Very easy to setup
Very easy to setup, and connect with my external bank and get started. I also appreciate their helping me get the first time setup promotion even though I originaly over looked it. They have really good support!
2026年8月9日
自発的なレビュー
Raisin U.S. からの回答
Thank you for your wonderful 5-star review! We're so pleased to hear that setting up and connecting with your external bank was easy. We're especially glad our team could assist you with the promotion and that you found our support to be excellent.
Dylanni was great with assistance, but...
Dylanni was great with assistance but .... I just wish she would try harder to not use her affirmative reply as yep but yes instead. Other than that she was knowledgable and very pleasant to work with. Your platform allows instant transfer from savings to cash account but does not allow instant flow from cash to another account.???? Tks Ken
2026年8月11日
自発的なレビュー
Raisin U.S. からの回答
We appreciate your kind words about Dylanni's assistance and knowledge. We also understand your feedback regarding the instant transfer capabilities between accounts. We are always looking for ways to improve our services and will certainly consider your suggestions.
The very patient and understanding…
The very patient and understanding provided by your staff.
2026年8月5日
自発的なレビュー
Raisin U.S. からの回答
We're truly happy to hear our team provided such patient and understanding service. We appreciate your kind words.
Dlanni made my issue a non-issue in…
Dlanni made my issue a non-issue in about 5 minutes. She was very professional, knowledgeable and efficient. I was confused and concerned and Delanni took all of that away with her confident attitude. She was a pleasure to work with.
2026年8月10日
自発的なレビュー
Raisin U.S. からの回答
We are so happy to hear that Dylanni was able to resolve your concerns quickly and efficiently. It's wonderful to know that their professional and confident approach made such a positive difference for you. Thank you for sharing your kind words!
I have nothing but praise for the…
I have nothing but praise for the Raisin platform & their team of helpful professionals. I am fortunate to have learned about Raisin 3 1/2 years ago. I recently had a disturbing issue with entering a new beneficiary on my account. I will not sugar coat this problem. However, the customer rep I was fortunate to deal with, Astou, was gracious, understanding, helpful. She solved my problem. Another fine employee, Connor, contacted me about the final resolution of my issues. He made no excuses. He simply explained the situation & how it was remedied. Both of these employees deserve to be commended. They have reinforced my decision made 3 1/2 years ago to invest my retirement funds on their platform. One of the best decisions I have ever made. Thank you to Raisin & all their sincere, dedicated employees.
2026年8月7日
自発的なレビュー
Raisin U.S. からの回答
We are so pleased to hear about your positive experience with our platform and specifically with Astou and Connor. It is wonderful to know that our team was able to resolve your recent issue with such grace and professionalism. We truly value your long-standing trust in us with your retirement funds. Your kind words reinforce our commitment to providing excellent service to all our customers. Thank you for sharing your valuable feedback.
I have always found Raisin employees to…
I have always found Raisin employees to be top notch in assisting me with any questions or help that I need…as was the case today.
2026年8月6日
自発的なレビュー
Raisin U.S. からの回答
We're so happy to hear our team consistently provides you with top-notch assistance. We truly appreciate your kind words and positive feedback!
My experience was very delightful
My experience was very delightful. Ethan was able to answer all of my questions immediately and I can tell he is very knowledgeable with your products as well as your system. You could not ask for a better representative for your company. What a pleasure in todays market.
2026年8月5日
自発的なレビュー
Raisin U.S. からの回答
We are so pleased to hear about your delightful experience! It's wonderful to know that Ethan was able to answer all your questions and demonstrate such extensive knowledge. We truly appreciate your kind words about the quality of service received.
Great Highyeild savings platform with great employees
The reps are always helpful and know exactly how to help me. I appreciate Raisin U.S. and their well trained reps.
2026年8月5日
自発的なレビュー
Raisin U.S. からの回答
We are so happy to hear that our representatives have been helpful and knowledgeable. We truly appreciate your kind words!
My Raisin customer service agent
My Raisin customer service agent, Ethan, was kind, thoughtful, knowledgeable, professional and efficient in helping me reach my solution! I’m very grateful for the ability to select the best no penalty CDs in minutes! Thank you!
2026年8月3日
自発的なレビュー
Raisin U.S. からの回答
We're so pleased to hear about your positive experience with Ethan! It's wonderful to know that you found our platform helpful in finding the best no-penalty CDs quickly. Thank you for sharing your feedback.
System off-line.
While I had some concern I was unable to access my account, the problem was repaired and I quickly received a message from Raisin support informing the problem was resolved. I've experienced as a Raisin customer for four years a continued improvement in the quality of product support. You're doing it right.
2026年8月4日
自発的なレビュー
Raisin U.S. からの回答
We're so glad we could quickly resolve your account access issue and keep you informed. It's truly rewarding to hear that you've noticed a continuous improvement in our product support over your four years as a customer. Thank you for your kind words!
Friendly and professional service.
2026年7月31日
自発的なレビュー
Raisin U.S. からの回答
We're so happy to hear you received friendly and professional service. We appreciate your kind words!
Ethan knew exactly what I wanted
Ethan knew exactly what I wanted - and helped to process my finds to the correct place.
Thanks!
2026年8月4日
自発的なレビュー
Raisin U.S. からの回答
We are so happy to hear that Ethan was able to understand your needs and assist you so effectively. We appreciate your kind words!
Happy customer
So far, Raisin has done everything as promised and expected. No surprises. Customer service has been helpful and responsive.
2026年7月31日
自発的なレビュー
Raisin U.S. からの回答
We're so happy to hear that our service has met your expectations and that our customer support team has been helpful. We appreciate your positive feedback!
Raisin U.S. からの回答
We're so happy to hear you had such a fantastic experience with our platform and support! We appreciate your kind words.
Raisin U.S. からの回答
Thank you for sharing your experience with us!
Request account closure
I have requested to close one of my savings accounts thru email. This request is completed promptly within hours not days, and without any back and forth. I am very impressed of their efficiency.
2026年7月28日
自発的なレビュー
Raisin U.S. からの回答
We're so happy to hear that our efficiency impressed you! We always strive to provide prompt and seamless service for all our customers. Thank you for your kind words.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。