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Dylanni was great with assistance but .... I just wish she would try harder to not use her affirmative reply as yep but yes instead. Other than that she was knowledgable and very pleasant to work wit... ãã£ãšèŠã
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I called to sort out a "gut feeling" that I may have entered incorrect information regarding recently added beneficiaries the day before. The wait time was maybe 1-2 minutes. The Customer Service Re... ãã£ãšèŠã
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Although Raisin originally missed both bonus' (the referral party, and me) when it was brought to their attention, the matter was resolved and bonus' credited accordingly in 2 days. The resolution was... ãã£ãšèŠã
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Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. Youâll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
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Agent was able to track down my bonus offer and inform me that processing was underway. I actually receive the bonus deposit the very next day. Raisin customer service is excellent. The banking product they offer is solid. I am pleased with their offerings and service.

Raisin U.S. ããã®åç
Company representative provided excellent service and handled my request quickly and professionally.

Raisin U.S. ããã®åç
Kimberly was amazing. I had an issue that I didn't think would get resolved in my favor and she resolved it within a few minutes.

Raisin U.S. ããã®åç
Very responsive and helpful with issues.

Raisin U.S. ããã®åç
I felt confident that Raisin provided appropriate safety procedures. I was provided very clear instructions in response to my questions.

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My question regarding beneficiary assignment was answered. I would have liked the ability to name a contingent or secondary beneficiary, rather than only the choice to (1) name a 100% POD beneficiary (with no contingent beneficiary) or (2) assign a 50-50 split to beneficiaries.

Raisin U.S. ããã®åç
Creating an account was easyâŠany questions I had were addressed quickly and the communication was clear and concise. Really happy with my experience and investment into Raisin.

Raisin U.S. ããã®åç
Fast comprehensive answer to my emailed question

Raisin U.S. ããã®åç
The staff was very courteous and efficient and knowledgeable. Had my answer in a heartbeat.

Raisin U.S. ããã®åç
The website, the interest rates, and the services are all great. I have been their depositor since February 2022 when it was operated under the name of SaveBetter.com. I already decided to be their forever customer until the day I stop breathing because this company saves me a lot of time and makes my life much easier. If you want to learn more about my past experience, please read my previous reviews.

Raisin U.S. ããã®åç
Thank you for having Alistair Wood, Saransk Bansid & Michael Blum share their knowledge with us. They each did an excellent job I am tech challenged but I was able to join the meeting and learn how to move about your platform with a bit more comfort. I am new to saving or making any kind of interest and it has been a fun and scary ride... Thank you for showing me how to generate a decent gain without stock market gimmicks. You are making it possible for everyone to learn and grow. Thank you again, Marty

Raisin U.S. ããã®åç
It was fine they were very friendly and had good info

Raisin U.S. ããã®åç
got issue resolved competently and immediately

Raisin U.S. ããã®åç
The conversation was helpful, polite, and informative without being absurdly chatty.

Raisin U.S. ããã®åç
Easy to navigate, interface could use more features

Raisin U.S. ããã®åç
Whenever I call, which is often, all customer service Representatives are courteous, knowledgeable, patient, and are able to resolve my problem with the first call

Raisin U.S. ããã®åç
I had to contact Raisin twice. The second time because I couldn't remember what the representative the first time told me. Both representatives were very helpful and knowledgeable. They were very patient in helping me with my questions. I would recommend Raisin.

Raisin U.S. ããã®åç
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