Any time I needed guidance from a live person I got it expeditiously and correctly with the kindness, pleasing voice and manner person. I’ve talked to in a while. Thank you so much. I have grown to... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Dylanni was great with assistance but .... I just wish she would try harder to not use her affirmative reply as yep but yes instead. Other than that she was knowledgable and very pleasant to work wit... もっと見る
企業が回答しました
I called to sort out a "gut feeling" that I may have entered incorrect information regarding recently added beneficiaries the day before. The wait time was maybe 1-2 minutes. The Customer Service Re... もっと見る
企業が回答しました
Although Raisin originally missed both bonus' (the referral party, and me) when it was brought to their attention, the matter was resolved and bonus' credited accordingly in 2 days. The resolution was... もっと見る
企業が回答しました
企業情報
当該企業による記述
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
連絡先
4.6
優良
1093件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Simple request done in seconds!!!
I called Raisin today to do a simple change on my HYS account in reference to a small error regarding my "beneficiary" on the said acct. The lady I spoke to completed my request in about ten seconds! Try that with Chase Bank!!!
2026年6月18日
自発的なレビュー
Raisin U.S. からの回答
We are so glad to hear we could assist you quickly and efficiently with your beneficiary update. We appreciate your positive feedback!
Jack was absolutely wonderful
Jack was absolutely wonderful. First, I did not have to wait on hold. Then he was so kind and competent and patient.
2026年6月17日
自発的なレビュー
Raisin U.S. からの回答
We're so happy to hear about your positive experience! We appreciate you sharing your kind words about our team member.
First Experience
This is my first experience with Raisin and I am extremely impressed with the level of customer service you provide.
Thank you
2026年6月15日
自発的なレビュー
Raisin U.S. からの回答
We're so happy to hear about your positive first experience with us! We truly appreciate you sharing your kind words.
I was nervous to use this online…
I was nervous to use this online platform for my $ but it has been amazingly easy to work with and communication is great. What a relief. Thank you !!
2026年6月17日
自発的なレビュー
Raisin U.S. からの回答
We're so glad to hear we could provide such an easy and communicative experience for you. Thank you for your kind words!
immediate corrective help
There was a very short wait time after making my selection from the automated menu for help. Astou was exceptionally helpful in immediately cancelling a transfer request that I had made in error! I'm very thankful for her compassionate response. I was then able to make the correct transfer request.
2026年6月17日
自発的なレビュー
Raisin U.S. からの回答
We are so happy to hear about your positive experience and that we could assist you efficiently with your transfer request. Your kind words are truly appreciated.
Accrued interest vs total balance
The accrued interest isn’t reflected in the total balance. Kinda confusing!
2026年6月15日
自発的なレビュー
Raisin U.S. からの回答
We appreciate your feedback regarding the interest display. We are reviewing this to improve clarity for our customers.
The customer service was amazing and…
The customer service was amazing and how quick they were to resolve my issue was amazing!
2026年6月17日
自発的なレビュー
Raisin U.S. からの回答
We're so glad to hear our customer service was amazing and resolved your issue quickly. Thank you for your kind words.
Joshua has explained everything to me.
Joshua has explained everything to me.
There was a temporary hold on my account but it was released.
Told me how to work with the ssytem for CD and nonrenewal
Told me how cash account works.
I now know how to use all the features of Raisin.
Thank you Joshua
2026年6月11日
自発的なレビュー
Raisin U.S. からの回答
We're so glad to hear that our team was able to provide such clear and helpful explanations regarding your account and all of our features. Thank you for your wonderful feedback!
Wonderful experience!
My entire experience with Raisin has been very pleasant. It is wonderful to be able to easily move my funds around to take advantage of higher interest rates.
2026年6月11日
自発的なレビュー
Raisin U.S. からの回答
We're so glad to hear you're enjoying the ease of managing your funds to achieve higher interest rates with us! Thank you for your positive feedback.
Great Experience
It's always a pleasure working with the Raisin representatives. Very pleasant and friendly!!
2026年6月12日
自発的なレビュー
Raisin U.S. からの回答
We are so happy to hear you enjoy working with our representatives. We appreciate your kind words!
The representative understood exactly…
The representative understood exactly what I needed and was able to walk me through how to find it online. Very friendly and knowledgeable.
2026年6月12日
自発的なレビュー
Raisin U.S. からの回答
We're so glad our representative could provide such clear and friendly assistance. We appreciate you sharing your positive experience with us!
Raisin U.S. からの回答
We're glad to hear we could assist you efficiently and without issue. Thank you for sharing your feedback
Raisin U.S. からの回答
We are delighted you felt well-informed and cared for. We appreciate your kind words.
Excellent phone call customer service
Excellent phone call customer service.
The representative went the extra mile to be sure my need was met.
2026年6月9日
自発的なレビュー
Raisin U.S. からの回答
We're glad to hear our representative provided excellent service and went above and beyond. Thank you for your kind words!
ALWAYS VERY FRIENDLY & HALPFULL
2026年6月10日
自発的なレビュー
Raisin U.S. からの回答
We are so glad you had a great experience. Thank you for your five star review!
Raisin U.S. からの回答
We are so glad you found our service easy to use and secure.
Adding a.beneficiary
I filled out the form online and received an email the next day that my beneficiary had been added. The form was a little confusing in that a couple fields didn't explain what was wanted in the field.
2026年6月9日
自発的なレビュー
Raisin U.S. からの回答
We appreciate your feedback regarding the online form. We're glad the beneficiary was added promptly. We will review the form fields to improve clarity for future users.
Always nice to have a transaction go…
Always nice to have a transaction go smoothly!
2026年6月8日
自発的なレビュー
Raisin U.S. からの回答
We are so glad to hear that your transaction was smooth. Thank you for your feedback!
I was able to speak to a live person…
I was able to speak to a live person and not have to wait on hold for a long period of time. The representative understood my concern and provided positive good news for future implementation.
2026年6月8日
自発的なレビュー
Raisin U.S. からの回答
We are so pleased to hear about your positive experience with our team and the good news shared. Thank you for your kind words!
Ashley Clark was awesome
Ashley Clark was awesome on the telephone with me and helped me very much on the mobile app.
2026年6月4日
自発的なレビュー
Raisin U.S. からの回答
We are so glad Ashley could assist you with the mobile app. We will be sure to share this praise with our team! Thank you for your kind words!
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