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企業情報
当該企業による記述
The home of the best calisthenics equipment. Brand from the UK Since 2015
連絡先
3.9
ほぼ満足
19件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Prompt delivery
2026年6月12日
I received a product with oil on the…
I received a product with oil on the stand and a broken stand where i cant screw
2026年6月5日
Ramass Fitness からの回答
Hi,
Thank you for taking the time to leave your feedback.
We are genuinely sorry that your product did not meet your expectations. This is certainly not the experience we want any customer to have.
While defects of this nature are extremely rare, we understand that this is little comfort when it happens to you. As soon as we received your email at 12:45pm, our team responded at 1:26pm, arranged a replacement part by 2:29pm, and dispatched it the very same day to resolve the issue as quickly as possible.
We take great pride in both the quality of our products and our customer service, so we were disappointed to learn that your order arrived with a fault. That said, we hope our rapid response demonstrated our commitment to putting things right immediately when problems occur.
We sincerely apologise for the inconvenience caused. If there is anything further we can do to assist, please don't hesitate to contact us directly.
Kind regards,
Ramass Fitness team
La verdad que me quedaba algo mejor de…
La verdad que me quedaba algo mejor de la marca lo malo es el peso sobre todo que tiene podrían intentar hacerlo menos pesado
2026年5月25日
自発的なレビュー
Ramass Fitness からの回答
Dear Manuel Cervera,
Thank you for taking the time to share your feedback.
We always appreciate constructive feedback as it helps us improve our products and customer experience. However, we have unfortunately been unable to locate an order associated with this review. We would genuinely like to look into this further and better understand your experience.
Please feel free to contact our support team directly with your order details so we can assist you further.
Kind regards,
Ramass Fitness
Ramass Fitness からの回答
Thank you for your 5-star review, we appreciate your support.
Kind regards,
Ramass Fitness
Ramass Fitness からの回答
Thank you for your 5-star review, we appreciate your support.
Kind regards,
Ramass Fitness
Ramass Fitness からの回答
Hi,
Thank you for your review. We truly appreciate your support.
Kind regards,
Ramass Fitness
Great product and very quick delivery
Great product and very quick delivery.
The tall bars are rock solid and very well made. I have the mid sized ones too, so I'm pleased these are just as good.
Delivery was super quick and packaging solid.
2025年12月29日
Ramass Fitness からの回答
Thank you so much for the support and the 5-star review! We really appreciate it.
Kind regards,
Ramass Fitness
Bought the 20kg weighted vest as have…
Bought the 20kg weighted vest as have been looking at these type of design ones for a while. As soon as i saw the 20% off deal for xmas, i hit the buy button. It arrived less than 48 hours later, and the quality is amazing. Activated the extended guarantee as directed in the enclosed instructions (identical vests sold for 50% more from another big brand name only give a 30 day warranty on the vest).
VERY happy with the service and the product
2025年12月29日
Ramass Fitness からの回答
Thank you so much for your fantastic review! We’re thrilled you love the vest and had a smooth experience with our service. Your support means a lot to us!
Kind regards,
Ramass Fitness
Ottimo prodotto
Ottimo prodotto come materiali e prezzo di vendita. Consegnato prima del previsto.
2025年12月29日
Ramass Fitness からの回答
Grazie mille per il supporto e la recensione a 5 stelle! Lo apprezziamo davvero.
Cordiali saluti,
Ramass Fitness
Muy contenta
Es para un regalo de navidad para mi novio que está muy metido en la calistenia. Le va a encantar. El envió a España fue bastante rápido (3 días creo) y todo perfecto.
2025年12月28日
Ramass Fitness からの回答
¡Muchísimas gracias por el apoyo y la reseña de 5 estrellas! Lo agradecemos mucho.
Saludos cordiales,
Ramass Fitness
Great company
2025年12月1日
Ramass Fitness からの回答
Thank you so much for the support and the 5-star review! We really appreciate it.
Kind regards,
Ramass Fitness
The paralettes themselves are amazing…
The paralettes themselves are amazing but rubbers ends are difficult to get on, I was also missing one from my order, however I’m sure they’ll sort this out, doesn’t take away from how well built the paralettes are and how fast delivery was
2025年11月19日
Ramass Fitness からの回答
Thank you so much for the 5-star review! We’re really glad to hear you’re loving the quality of the parallettes and the delivery speed.
Sorry about a missing piece — your replacement was posted yesterday, so it should be with you very soon.
If you need anything else, we’re always here to help.
Best regards,
Ramass Fitness
everything great
Great site, beautiful reels, great equipment. I also ordered parallel bars some years ago e I still use today, very nice⚜️
2025年10月17日
自発的なレビュー
Ramass Fitness からの回答
Thank you so much for the support and the 5-star review! We really appreciate it.
Kind regards,
Ramass Fitness
No delivery of item still waiting no…
No delivery of item still waiting no collection point either not sure how to actually get the product will wait a few more days before actually complaining but well past the 48 hours already
2025年10月6日
Ramass Fitness からの回答
Hi Kb,
Thank you for your review.
We're sorry to hear you're disappointed with the delivery experience. We’ve looked into your order and can confirm that your parcel is still in transit with Parcelforce.
The delay appears to be due to a delivery address change that was requested after dispatch. Such changes can occasionally cause a short delay while the courier reroutes the parcel to the updated address.
According to the latest tracking information, your parcel is expected to arrive today or tomorrow. We’re continuing to monitor the status and will keep you updated if there are any further changes.
We truly appreciate your patience and understanding. If you have any questions or need further assistance, please feel free to reach out directly.
Best regards,
Ramass Fitness
Great product - Medium Paralletes
The height, weight, measurements and overall quality of the bars are great. Definitely worth the purchase. Only weak point for me would be the feet, that can be a less than optimal fit and sometimes fall off or are awkward.
2025年9月25日
Ramass Fitness からの回答
Hi PM,
Thank you so much for your review! We’ll be sure to pass your comments along to our design team.
We really appreciate your support and hope to serve you again soon!
Best regards,
Ramass Fitness
The product seems decent quality and is…
The product seems decent quality and is a very good price. The delivery was fast and communciation was good. No problems at all.
2025年7月30日
Ramass Fitness からの回答
Hi Peter,
Thank you so much for the great review!
We're really glad to hear you're happy with the quality, price, and service. It’s great to know everything went smoothly — that's exactly what we aim for!
We truly appreciate your support and hope to serve you again in the future.
Best regards,
Ramass Fitness
Léger et solide
Bon matériel, ça ne glisse pas, c’est solide (je les ai depuis trois mois)
2025年4月15日
Ramass Fitness からの回答
Merci beaucoup pour cet excellent avis !
Nous sommes ravis d'apprendre que vous êtes satisfait de la qualité.
Nous apprécions sincèrement votre soutien et espérons que vous continuerez à apprécier ce produit.
Cordialement,
Ramass Fitness
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