I've been spending three to $4000 for my human hair Wigs afraid to buy one that cost less however the quality is exactly the same and I am in love with this Wig. It is absolutely beautiful better than... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This wig company is excellent. Their wigs are beautiful and look natural and if they don’t fit you right they will allow you to exchange for a full refund as long as you do not cut the lace front or e... もっと見る
I bought a wig from Raregen, feeling optimistic after reading some reviews and seeing some pictures on here too, but although it was cheaper than some suppliers it wasn't cheap, and I felt a bit app... もっと見る
The wig is a lovely fit. But too much hair my normal hair is about the same colour and long but a lot less density. I have looked for a really density but can only get wig toppers which are not practi... もっと見る
企業が回答しました
企業情報
当該企業による記述
As stylists and hair professionals, we’ve always believed that hair is more than just a part of someone’s appearance—it’s a source of confidence, an extension of one’s identity. Over the years, we’ve witnessed countless women struggling with hair concerns, whether it’s thinning, damage, or simply the hesitation to try something new due to fear of risks or limitations. These stories touched us deeply. These questions stayed with us, sparking a mission to find a solution. We asked ourselves: What if we could offer women the freedom to explore their unique beauty, without the worry of damaging their hair or losing precious time? This is how Raregen was born. Raregen is not just a brand for human hair products—it’s a promise. A promise to make beauty a form of freedom, unbound by the constraints of hair challenges. Our mission is to provide luxurious, natural human hair solutions that empower women to feel confident and effortlessly express their individuality.
連絡先
ROOM 1303B, 13F., NEW LEE WAH, 99907, Hongkong, 香港
- support@raregenhair.com
- raregenhair.com
4.3
優良
58件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
High quality-excellent service
This is an excellent customer service company with high quality wigs to fit the needs of diverse customers. I’m very satisfied and I recommend them to customers who need a wig and embark on this journey.
2026年2月6日
自発的なレビュー
Raregen からの回答
Thank you so much for your kind words and recommendation. We’re so glad to hear you’re happy with our service and wigs. It means a lot to be part of your journey, and we truly appreciate your support.
Outstanding wigs
I couldn’t be more thrilled with Dora! The pureHand cap type is perfect for me having lost my hair to chemotherapy but also suitable if you have hair, I felt I’d lost my identity and most definitely my confidence, Dora has restored that, not to mention the fabulous customer service support who patiently and knowledgeably helped guide me through all my different options from sizing to colour choices etc. I couldn’t have hoped for more from Dora, perfect colour, amazing comfortable fit, outstanding remy hair quality and great value! Take it from me a hairdresser of over 30 years, so versatile too, easier and quicker to style than your bio hair, just pop her on your wig block and go from smooth to wavy, giving yourself a different look to match your mood not to mention no need for root touch ups and trims every month saving you the salon expense she pays for herself in just a couple of months! So even if your reasons for wearing a wig are health related or you just fancy fantastic hair, from a different colour to a different length, I definitely recommend not only Dora but any other amazing wigs from this wonderful company.
2026年1月30日
自発的なレビュー
Raregen からの回答
Thank you so much, Aprile, for your beautiful words and for sharing your experience so generously. We’re truly honored that Dora has helped restore your confidence, and it means even more coming from someone with your professional background. Your support, trust, and recommendation mean so much to us.
Simply amazing natural beautiful wigs
I am simply amazed with Genevieve 🩷cannot believe how she makes me feel!!! She is the BEST EVER! I love all your wigs and will never use another company. The wigs are top quality, natural, lightweight, comfortable and simply gorgeous also
Beautifully packaged. I feel so glamorous and confident especially in time for the festive season. The customer service is second to none and I really feel like part of a caring family. Thank you to all your amazing team and cannot recommend Raregen enough. Thank you for making me feel so special 🩷
2025年11月26日
自発的なレビュー
Raregen からの回答
Thank you so much, Jane, for your beautiful words and heartfelt support. We’re absolutely delighted to hear how much Genevieve means to you and how confident and glamorous she makes you feel. Your kind words about our wigs, packaging, and customer service truly mean the world to our team. Thank you for being part of the Raregen family — we’re so grateful for your trust and recommendation. 💗
Best wigs ever
Best wigs ever! Natural and light! I have been wearing them for years and only buy this brand and one other.
2024年12月28日
Raregen からの回答
Thank you very much.
Raregen からの回答
Thank you very much.
Lovely wig which came with a stand…
Lovely wig which came with a stand nicely packaged. Love the colour too
2024年12月14日
Raregen からの回答
Thank you very much.
Best wigs I’ve ever tried
Best wigs I’ve ever tried! Fast delivery, exceptional quality😍
2025年1月2日
自発的なレビュー
Raregen からの回答
Thank you very much.
Raregen からの回答
We apologize for the less-than-ideal shopping experience. Our team has tracked the logistics and found that the order was placed on December 21st, and the package was signed for on December 31st. Due to the Christmas and New Year holidays, the shipping time was indeed slower than usual. We apologize for this and will continue to improve our logistics in the future.
Raregen Team
Color variation too much
The hair was very nice. The only reason I gave 3 stars is due to the VAST difference in the actual color of the wig. The picture on the site was a fabulous warm brown with subtle highlights. The actual wig was very dark with stark bright highlights. The customer service experience was very good and I was able to return easily.
2024年12月17日
Raregen からの回答
Thank you for your feedback. Since the color of the wig is hand-dyed, there may be some differences in the color due to lighting conditions and variations in screen displays. We will do our best to control the color discrepancies in the future. We apologize for any negative shopping experience this may have caused.
Raregen Team
Amazing quality and wonderful service.
Before I placed my order my questions were answered via whatsapp. I place my order and within days I received my package, the quality of the hair is high quality, the wig came beautifully packaged with a satin bag, wig caps, a wig grip and a wig stand. My wig was customised to fit my head, its a perfect fit. I honestly couldn't fault this company and will be placing another order with them soon.
2024年12月28日
自発的なレビュー
Raregen からの回答
Thank you very much.
The color is not was was pictured at…
The color is not was was pictured at all there’s barely any routing in the color second, I did a custom fit, and the wig fits over my ears
2024年12月14日
Raregen からの回答
Thank you for your feedback. Regarding the cap size of our wigs, we have recently made some optimizations and adjustments. We also have your head circumference on file, and our team will contact you next week. We would be happy to send you a new design of the wig for a free trial and welcome your feedback. Improving the quality of our products has always been our ongoing goal.
Raregen hair team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。