Rategenius レビュー 

Applied in the evening. During the application process it was sent to AUTOPAY, assuming one of their lenders. Which ironically I had received a pre-qualify letter from. The NEXT DAY I received 50 SPAM CALLS with no messages, & an email stating they needed $3200.00 to refi my auto loan. I AM REFINANCING NOT BUYING.
Stay Away from the shenanigans.

Super misleading scam artists,,do not do business with scam refinancing company

Zero customer service. Seems very fraudulent. Will be reporting to BBB immediately. Took my information and then nothing.

Horrible customer service hung up on me. Lied about pre-approval and did not even have the correct information in the system for the vehicle they ran however they ran my credit. I will also be reporting them to the BBB.

Leah B was great. She communicated everything clearly to me and was very responsive. Also she was very friendly.

Got a letter in the mail saying I was pre-approved for refinancing. Would be $180 less a month than my current loan. Submitted my info online and they come back and said I would have to put a down payment of $5,990!!! who has that kind of money just laying around, I know I don't! NO THANK YOU I WILL KEEP MY CURRENT LOAN! Also yes I know just because you're "pre-approved" doesn't mean you will be approved but $5,990 that's RIDICULOUS

just now
NEW
Was told via text message on monday that my app was approved and to call my loan specialist kaitlyn mcgree. Now today is Wednesday and my loan specialist has not return any of my 4 messages or 3 text messages. I will be using a different platform for my refinance thanks for the hard inquiry for nothing!

It was smooth process. Easy to understand. Good rate for my auto loan needs. The agent Joseph Hernandez was extremely professional and patient in explaining details and every step.
One thing that I did not like so much that they only provided me offer from one single lender and there were no options to choose from. But I am fully satisfied with what service I got from rate genius.

I’m only giving them 1 star because 0 is not an option. We recently sent in all of our information to this lender and we’re all set up to refinance our truck. After everything was sent, we received no more information about our vehicle. Dennis Ortiz did all of our paperwork, and we never heard from him again. Over a month of trying to get ahold of him, or anymore and no one returned our calls. Absolutely the WORST customer service and company I have ever dealt with. If you’re looking for a place with no help, no way to get in contact with anyone, and a complete waste of your time, this is the place. If you’re trying to save money… I would look elsewhere.

My agent was very knowledgeable, straight forward, and answered all my questions. He also found the rate and auto warranty I was looking for and cutting my rate almost in half with refinancing my auto loan.

I liked the way Ann helped me through this process and I would recommend that anyone with Not so good credit give it a try.I was very happy with my experience.

These folks work hard and fast to make things happen!

Christine with rate genius was very informative and worked quickly to get my car refinanced!

Great service from start to finish! Tim was great! Thank you!

Tim was awesome. Very responsive & communicated every step. My experience w/ the entire process was great.

This was an amazing experience for me! I was helped by Ann who always answered my calls when I had questions and helped me through every step of this process! Definitely worth it to refinance with rate genius!

My whole experience was made simple by my loan specialist, Shrutika Pandey. I didn’t feel rushed or pressured at all and we ended up securing a loan to refinance my vehicle. I would recommend Rategenius.com to anyone.

Friendly service, easy to complete. Communication was good from beginning to end.

I was incredibly pleased with the customer service provided to me throughout my refinancing. Ann Mckinnley was patient, kind, resourceful, and knowledgeable in her field. I would highly recommend this company and Ann for assistance with refinancing. Thank you!

My experience was excellent. I dealt with Leah Baize. She provided an amazing customer experience by being thorough, patient, and impeccable follow up and follow through. I have already recommended to 2 friends so far.