Repeat customer, on my third hire now and found both the quality and customer service to be outstanding. This year I had two events a week or so apart so asked to keep it longer to save back and forth... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Megan did an amazing job staying in communication with me and relaying all information regarding our suits. She answered all my questions and even gave advice on setups as I was unsure what to go wit... もっと見る
Our first hire for this year’s Royal Ascot and the service we received was amazing. The Morning suit, waistcoat, shirt, tie/pocket square & top hat were delivered by DPD well in advance giving us... もっと見る
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Over the moon with Rathbones Tailor, I had a sizing issue (my fault) at the very last minute (wedding hire) and after one quick email and a fast response, Megan sorted this within 1 hour and had a new... もっと見る
企業が回答しました
企業情報
Rathbones Tailor について
当該企業による記述
Men's online formal-wear rental business with a focus on sartorial elegance. From weddings to horse races, burns nights to bar mitzvahs; we're in your corner. With an extensive range of suit ensembles, hand curated by a team of in-house stylists, you're guaranteed to turn heads for all the right reasons. Make sure you're prepared for all that extra attention. Rathbones Tailor offers an at home try-on service as well as free size swaps on final orders. Any questions, don't hesitate to reach out: help@rathbonestailor.comJust remember, when people ask 'Who's your tailor?'
Rathbones Tailor
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Great first time experience
The suit looked great and arrived earlier than expected. Megan is a credit to the rathbones team, she provided excellent customer service and made sure everything went well and orders came in time when I had to change suits. I will definitely be using again.
Great Customer Service
I used Rathbones Tailor for the first time and had a great experience from a customer service point of view. I did have a little issue with the sizes of my suit but the team was very quick to respond and offer solutions. I ordered both a "try on" service, and later the final suit and Megan from customer service was very responsive whenever I had a question/issue. It's easy to order and return. Follow their advice on ordering ahead of time in case you need to return and adjust sizes.
Good value and really easy to order and…
Good value and really easy to order and get delivered. I didn’t get a return label but the team were able to sort that really quickly… would rent again
Thank you so much at Rathbones for everything
Thank you so much at Rathbones for reacting so quickly to my mistakes with measuring myself. The product was super clean, great quality, delivered on time and exchanged with ease - I had to get a replacement jacket and shirt within 24 hours, which Rathbones accommodated with ease, and to a different address. So far as I can tell, Rathbones (Meghan), go out of their way to make things happen where other businesses may have told me I was too late or it was to hard to help. Cannot recommend highly enough...
Simple stylish suit hire for Groom
I hired the Gregson 3-piece suit for my wedding and couldn't have been happier.
The suit was incredibly comfortable and stylish. The process of hiring is really simple with a very helpful "how to measure yourself video".
Even when I made a mistake in measuring myself and ended up with trousers which were too wide, the customer service to respond quickly to my contact and get a new set of trousers to me within 2 working days was fantastic! (Tip, compare your measurement against trousers you own already to double check sizing)
TUX for work event! 10/10
I rented a tux for a work event and it came very fast and was perfect, exactly what was needed.
Very clear and concise communication at all times, answering all my questions. I will 100% be returning.
Great friendly service
I rented 4 tux’s for wedding. The suits and service I received was spot on. Even when I needed to make a last minute change there were no problems and there were no hitches.

Rathbones Tailor からの回答
Perfect customer experience
Perfect customer experience! I got married in the US in December so had to have my family bring out 7 tailcoat rentals which felt like a risky decision. Megan answered all my questions and really helped us make sure the measurements were all correct before I hit order. They were high quality tailcoat sets and fitted my groomsmen and me perfectly. I was worried something would go wrong but going the experience was so seamless from start to finish. We'd researched a few companies and went with Rathbones and couldn't be happier with how it turned out!

Rathbones Tailor からの回答
What a great company!
What a great company!
I hired a 2 piece Tuxedo and shirt+accessory package from Rathbones Tailors for a black tie event.
The website was very easy to navigate. The size guides were easy to understand and true to size as it turned out.
The tuxedo arrived promptly on the day they said it would be delivered.
The tuxedo itself was immaculate and fit like a glove. I felt a million quid in it.
It all came in a suit bag, in a box with clear instructions on how to return it.
The whole experience from start to finish was stress free and easy. All in all, 10/10.

Rathbones Tailor からの回答
5/5 experience
Great customer service from Megan, the suits are immaculate and helped with a new size as I ordered the wrong size, would purchase from these guys again and recommend to anyone.

Rathbones Tailor からの回答
Hired a morning suit for a wedding
Hired a morning suit for a wedding - best hire company I've used for wedding suits. The try on service was excellent - I would have ordered completely the wrong size otherwise. Next time I need to hire a suit I'll go to them again.

Rathbones Tailor からの回答
Smooth experience for a last minute suit
Needed a suit for an event last minute. Easy to order, delivered to my door, and then simply had it sent back.
Good quality clothes, simple process, very helpful customer service.
Highly recommended.

Rathbones Tailor からの回答
I recently had a great experience with…
I recently had a great experience with Rathbones Tailor while renting a dinner suit for a special occasion. The quality of the suit was top-notch, and their service was impressive. They delivered ahead of the expected date, allowing extra time for any necessary adjustments. While my suit initially arrived without a return label, the customer service team handled my queries efficiently, with Megan being particularly helpful and understanding. Though the size wasn't perfect at first, a new size was quickly sent. Overall, Rathbones Tailor made the process smooth and stress-free. I would definitely recommend them for anyone in need of a special occasion suit.

Rathbones Tailor からの回答
Faultless customer service
Very helpful and professional throughout - saved us a sizing error that could have been very embarassing! Tuxedo bundles were excellent quality, rapid delivery and returns were straightforward. Would not hesitate recommend to anyone and will definitley be using again.

Rathbones Tailor からの回答
It's an amazing company
It's an amazing company. As long as you know your sizes, you can get a suit the next day!
Free returns and customer service were top-notch! Shout out to Megan for the help.

Rathbones Tailor からの回答
Great experience
Megan was incredibly, incredibly responsive and helpful both in the measuring / sizing process and in terms of organizing / changing deliveries etc. Wonderful experience!

Rathbones Tailor からの回答
Great quality dinner suit and excellent…
Great quality dinner suit and excellent service.
I used Rathbones Tailor for an additional wedding suit last month for my brother, and the delivery service and rental length worked perfectly for the occasion. The size wasn't quite right, but a new size was sent straight away with plenty of time before the event, Megan was very helpful and friendly throughout, as part of the customer service team.
Would definitely recommend using Rathbones if wanting to hire a special suit for a wedding, the races or other occasions.

Rathbones Tailor からの回答
Outstanding Company and Customer Service!
From beginning to end, my experience with Megan and Rathbones Tailors was exceptional! The online order process was simple, the communication was fantastic, the suit was perfect and excellent quality, and the return process was extremely easy. I could not have been happier with my experience with this company and would HIGHLY recommend them!

Rathbones Tailor からの回答
SO MUCH BETTER THAN MOSS!!
Having been consistently unimpressed by MOSS when hiring for previous events, I decided to search out alternatives and came across Rathbones. I was immediately impressed by the quality of the photos online and range of options available, albeit I remained somewhat sceptical about it being an online only business. From the moment I placed the order Rathbones over-delivered in terms of their communication, delivery times and quality of the suit. The team that manage the communications are excellent - very quick responses and with a real understanding of your order. I would HIGHLY RECOMMEND Rathbones and am very pleased that I won’t have to suffer MOSS again!

Rathbones Tailor からの回答
Faultless kilt accessories order
I needed some kilt accessories for my wedding and Rathbones Tailor were beyond helpful. They were incredibly flexible and patient in helping me build a bespoke order. The process was simple and clear and the communication was prompt and responsive. The order was good value and the delivery was great. Good hire time and easy to return. Faultless. Order with confidence.

Rathbones Tailor からの回答
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