Great customer service as always. I love Rc Willey. They always have what I need. I have been shopping online and in store for all my furniture, electronics and appliances needs and wants for over 16... もっと見る
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I loved the delivery tracking and accuracy of the delivery window. I called the store to order, but the computer system was down. The agent told me that he would give a note to a sales person to cal... もっと見る
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I pulled into the pick-up area and followed the instructions for the text message check in. Half an hour or later I went into the building to see what was taking so long and it turns out they never s... もっと見る
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I ordered a Disposal on Christmas Day. because of the $50.00 Gift card offer. When I went to the pick up area to get my order there was no information about the Gift Card. They referred me to the on... もっと見る
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企業情報
当該企業による記述
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
当該企業による記述
- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online
連絡先
693 E University Pkwy, 84097, Orem, UT, 米国
- 801-227-8800
4.3
優良
255件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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I found the salesman exceptional!
I found the salesman, Kimball Strong, to be very helpful, friendly, and knowledgeable about the kitchen appliances. I went in with the intentions of buying a range and a refrigerator. I purchased both of these items as well as a new dishwasher and microwave! I couldn’t pass up the good deals and incentives! I never felt any pressure from him. I call that a good salesman! It was a positive experience!
2023年9月29日
自発的なレビュー
RC Willey - Orem からの回答
Hi DW! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
It was nice to be able to shop and buy…
It was nice to be able to shop and buy , and schedule delivery without having to call and speak to a representative... I've been a customer for about 8 years...
2023年9月1日
RC Willey - Orem からの回答
Thank you for the review and feedback, we greatly appreciate the positive rating and the kind words and we hope you have a wonderful day!
Super easy online shopping
The online purchase option was super quick and easy. I have yet to make it over to pick up my things. But I'm sure it's going to turn out simple.
2023年8月26日
RC Willey - Orem からの回答
Thank you for taking time to shop with us and providing your feedback on your online experience! Hope you have a great Monday!
RC Willey - Orem からの回答
Thank you for the 5 star review.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
We look forward to seeing you again soon.
RC Willey - Orem からの回答
Thank you for the 5-Star review, we greatly appreciate the kind words and positive rating and we hope you have a wonderful day!
Still coming back for more
We’ve been RC Willey customers for 18 years, and we always have a good experience. Ordering and scheduling delivery online is easy, and the in-store service is equally efficient.
2023年7月27日
RC Willey - Orem からの回答
Thank you for the 5 star review.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
We look forward to seeing you again soon.
Once your credit approved. It's so easy to go on line and order what you need.
Alwasy gives me a great experience.
2023年7月28日
RC Willey - Orem からの回答
Sherie thank you for your feedback on our Orem location and for taking time to shop with us! Have a great Weekend and hope to see you again soon!
Lee Barney is a great salesman
Lee Barney is a great salesman. He helped us find what we needed.
2023年7月25日
RC Willey - Orem からの回答
Hi Megan! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
RC Willey - Orem からの回答
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
RC Willey - Orem からの回答
Thank you for the 5 star review.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
We look forward to seeing you again soon.
5 star service!!!!!
I got exactly what I needed at a cheaper price than anywhere else. It also shipped to me shockingly fast. I got constant tracking updates to the point that I knew exactly when it would show up. I love this product and it is something I have wanted my whole life.
2023年7月13日
RC Willey - Orem からの回答
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Today at the store I received the best…
Today at the store I received the best customer service I have received in a long time due to MICHAEL HEDGEPETH being so remarkably knowledgeable about the furniture pieces he is around in my opinion his well-rounded and outstanding at customer service. Also, CRAIG CLAYSON . Helped me as well trying to find a dining room table was knowledgeable and willing to help with outstanding customer service and had me laughing and comfortable with him the whole time definitely coming back. These employees make me proud saying I buy my furniture from RCWILLEY.
2023年7月1日
自発的なレビュー
RC Willey - Orem からの回答
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Everyone was very helpful and prompt.
2023年6月26日
RC Willey - Orem からの回答
Thank you for the 5 star review.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
We look forward to seeing you again soon.
RC Willey - Orem からの回答
Hi Kim! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Some times the sale rep doesn’t know…
Some times the sale rep doesn’t know about the difference for ea brand
2023年6月4日
RC Willey - Orem からの回答
Hi Abner! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Good pickup. Bad website.
Easy and quick pickup at the doc. Available on time as stated in the order for an online purchase.
I bought it online. The website kept glitching and erroring throughout the checkout process. It took me an hour just to checkout one item online. And it was not my internet connection
2023年5月27日
RC Willey - Orem からの回答
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Will NEVER buy from again
Will NEVER buy from again. I bought a whirlpool washer & dryer it worked for 2 weeks and started smelling like it was going to start on fire. I got the run around from EVERYONE at RC Willey and Whirlpool for 2 weeks. Still have a brand new under warranty broken washer. NOT IMPRESSED. I would give it 0 starts but that wasn’t an option.
2023年5月21日
自発的なレビュー
RC Willey - Orem からの回答
Hi Kenzi! We are sorry to hear about the issues you are having with your washer and dryer. Our records show that your order was delivered to you on 04/19/23. We do have a 14 day return/exchange window, which you are not in anymore. You can try to contact your salesperson to see if they can do anything for you. Otherwise, we recommend contacting our customer service at 801-596-6950 or Whirlpool directly at 800-253-1301 to arrange for a manufacturer claim to be submitted for you.
On the order it was quoted that we…
On the order it was quoted that we could pick it up on the 17th and it wasn’t there. They told us we had to come back the next day. We are 30-40 mins from your store. Pretty frustrating.
2023年5月17日
RC Willey - Orem からの回答
Joe thank you for your feedback on your web purchase. We apologize that your order transfer fell through the cracks and the inconvenience caused. We will relay your feedback to our web team so they can look more into what happened to your order.
I love the quality of everything in the…
I love the quality of everything in the store and the sales people are always nice and helpful they go above and beyond to make sure I’m satisfied 😊
2023年5月16日
RC Willey - Orem からの回答
Darla thank you for coming into our Orem location and for your feedback on your overall experience! Hope you have a great Wednesday and that we see you again soon!
Delivery men broke a window shade…
Delivery men broke a window shade during delivery and I have been unable to get someone out here to fix or replace the damage. I spoke with someone at RC Willey over 2 weeks ago and they said they would send someone over to inspect the damage. I am still waiting. I pointed out the damage during delivery and he took a picture and said it would be in the report. Very frustrating.
2023年4月22日
RC Willey - Orem からの回答
We apologize for the inconvenience caused to you by this, i do see that we do have a insurance claim on your account already so we will pass along this review to them to let them know you are still waiting on some more information about this situation. Sorry for the inconvenience and thank you for your review.
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