Reamoclo ロゎ
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Reamoclo レビュヌ 

208
•
TrustScore 5段階評䟡の3

3.0

衣料品店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Absolutely unacceptable experience. I returned a pair of jeans months ago and I am still waiting for my refund. I have contacted customer service multiple times, but nothing has been resolved and... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

My package was delayed due to a few issues, and around the same time my personal circumstances changed, which meant I wanted a refund. I reached out to the team via Instagram, and their customer servi... もっず芋る

5぀星のうち4の評䟡

There were a lot of issues with the delivery, so it took about a month for me to receive my pants. However, I contacted the team via Instagram, and they were extremely helpful. They even sent me an ex... もっず芋る

5぀星のうち4の評䟡

Gutes Preis LeistungsverhÀltnis. Lieferung hat etwas lÀnger gedauert, jedoch lag bei der Lieferung eine handschriftliche Karte dabei wofÃŒr sich diesbezÃŒglich entschuldigt wurde. Fande ich seh gut.... もっず芋る

䌁業情報

  1. 衣料品店

さたざたな倖郚゜ヌスから提䟛された情報

REAMO is a streetwear inspired clothing brand based in Vienna, Austria. Started in 2018 by Omaer Alam. REAMO stands for affordable high quality clothing. Discover our latest collection now.

連絡先

3.0

たあたあ

TrustScore 5段階評䟡の3

208件のレビュヌ

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この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 63に回答しおいたす

通垞1カ月以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.0

すべおのレビュヌ

(208)

過去12か月のレビュヌ数: 25件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Did not receive my order

I have ordered something around 2 weeks ago, I have not received any tracking information and the company does not respond to the email I've sent them about this situation.

2023幎11月29日
Reamoclo ロゎ

Reamoclo からの回答

Dear Joyce,

Thank you so much for reaching out and sharing your thoughts on Trustpilot. We genuinely value your feedback and want to address your concerns with the attention they deserve.

Firstly, please accept our heartfelt apologies for the delay in responding to your email. We’re a small team, and the overwhelming response to our Black Friday event has meant a higher volume of inquiries than usual. We’re doing our best to catch up and truly appreciate your patience and understanding.

We’ve noticed that some of our valued customers, like yourself, may have missed the information about the pre-order status of our Black Friday specials, including the item you’ve ordered. These are scheduled to be shipped on December 18th, as we mentioned on the product page. We’re sorry if this wasn’t as clear as it should have been and understand any confusion this may have caused.

Your satisfaction is incredibly important to us, and we’re here to ensure you have all the information you need about your order. As soon as your order is dispatched, we’ll send you the tracking details straight away.

Best regards,
Reamo Customer Team

5぀星のうち1の評䟡

After 2 weeks still didnt receive the


After 2 weeks still didnt receive the order status, and they dont reply on my e-mail.

2023幎11月29日
Reamoclo ロゎ

Reamoclo からの回答

Dear Bas,

Thank you for your review. We’re sorry to hear about your concerns regarding your order and our response time.

We wanted to let you know that we replied to your email 3 days ago. Your order is part of our Black Friday pre-orders and is set to be shipped on December 18th. This information might have been missed, and we apologize for any confusion.

Rest assured, we’re on track to get your order to you as soon as possible. Thank you for your patience and for choosing us.


Warm regards,
Reamo Customer Team

5぀星のうち1の評䟡

waiting for my order no news!

I’ve been waiting for my order for over a week. I’ve emailed Reamo but never got a response
. I wouldn’t order here anymore unless they get their stuff straight. Its not hard to send parcels as a “small” business. So please up your game.

2023幎11月24日
自発的なレビュヌ
Reamoclo ロゎ

Reamoclo からの回答

Thank you for reaching out and sharing your concerns. We truly apologize for any inconvenience you’ve experienced with your order and our response time.

Could you kindly provide your order number? This will help us to quickly check the status of your order and address your concerns more effectively.

I’d like to note that if your order includes items from our Lightning colorway, these are part of a special pre-order, with the shipment scheduled as mentioned twice on the product page. We’re sorry if this detail was overlooked, and we understand how this could lead to confusion about the delivery time.

We’re here to ensure that your experience with us is a positive one, and we’re committed to improving our processes. Please share your order details so we can assist you further and help resolve any issues you’re facing.

We appreciate your patience and look forward to resolving this for you.

Best regards,
Reamo Customer Team

5぀星のうち1の評䟡

I ordered a black hoodie and pant

I ordered a black hoodie and pant. Since i didn’t like the hoodie i wanted to return it. As a person living in Austria i tried using return label specifically for Austria but the portal doesn’t open at all it shows blank. I tried contacting through email. Haven’t got a single reply till yet. Called them and asked them about my problem with returning item. One said he will look at it but till now no reply or nothing. Your return policy says i have to return the item within 14 days if im not pleased with the item. Its been more than 14 days n im still waiting for their confirmation. Im still waiting n no reply’s whatsoever. I will not pay the amount unless i return the item that i don’t like. Simple as that. And your customer service is bad as it can be. Im really disappointed. Its my first time and will gonna be my last.

2023幎11月17日
自発的なレビュヌ
5぀星のうち5の評䟡

Great company

Great company! I order the Onok Gum jacket are super good quality and look exactly as pictured and described on website.

Shipping is also quick! Very happy with my purchase

2023幎5月27日
自発的なレビュヌ

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