Two pots for house plants were ordered. They arrived quickly, well within the delivery time scale given. They were good quality, just as the online image illustrated. The (sustainable) packaging was... もっと見る
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Amazing plant supplier. Recently ordered 3 unique orchid plants and all came in great healthy condition🙏🥰will definitely continue to order from Rebel and 100% recommend for all plants and environmen... もっと見る
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I had such a positive experience with this shop. The team is very responsive, quick, great communication and excellent quality of the product. The shipping was very quick, efficient and everything was... もっと見る
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I love the artisan variability of the Jen vases, however can't give 5 star because having bought a couple I was very happy with I was sent a third with wonky opening and the Cork didn't fit. Staff wer... もっと見る
企業情報
当該企業による記述
Rebel Plants offers a unique selection of houseplants and a curated range of beautiful plant pots, vases, and terrariums to complement your green collection. Our selection includes rare orchids and other exotic varieties alongside stylish pots and containers that add a touch of elegance to any space. Whether you want to create a lush indoor garden or simply add a splash of greenery, we provide everything you need to grow and display your plants with style and care.
連絡先
Wimbledon, SW19 3TL, London, 英国
- info@rebelplants.co.uk
- rebelplants.co.uk
4.7
優良
274件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic!
Fantastic!
Stunning pot .
The colours are even better in real life than in the pictures.
Fast efficient delivery
Thoroughly recommend
2024年9月26日
Rebel Plants からの回答
Thank you so much for your wonderful review! We're thrilled to hear that you love the pot and that the colors exceeded your expectations. It's always our goal to provide fast and efficient service, so we’re happy to know that you had a smooth delivery experience. We truly appreciate your recommendation and look forward to serving you again!
Orchid gift
I bought an orchid and pot with a gift card for my friend to show my love and support as she starts chemotherapy. I had them delivered and didn’t hear anything so I checked they were delivered, which they were. The delivery took longer than expected but not a huge problem as they weren’t for a birthday or special date. I still didn’t hear anything a few days later so I decided to call in case they were delivered to the wrong house, only to find my friend had received them but had no idea who they were from. No gift card or my words of support. This was only an extra £1.99 and that’s not a huge loss but it lessened the impact and experience for my friend going through a serious health concern.
I haven’t seen the orchid or pot myself yet but my friend does say the quality of the orchid plant is superb, vibrant and healthy with a huge amount of beautiful flowers and is very happy with the pot.
I would have given a 5* review had it not been for the missing card because it was very important she received the words of encouragement, support and love. Because the plant quality is good, I would give them another chance.
2024年9月23日
Rebel Plants からの回答
Thank you for your valuable feedback; it means a lot to us. We take great care with our packages, especially when they include gifts or special requests, because we truly understand how important they are.
Our goal is to make our customers as happy as possible when they receive their orders from us. Unfortunately, this was a human error, and we sincerely apologize for the missing card. We have issued a refund for the gift packaging.
If you choose to give us another chance, we’ll make sure to do our very best for you. I will also pass your feedback to our packaging team to help improve our service. Thank you for your understanding.
Best regards,
Izzy
Beautiful pots and great customer…
Beautiful pots and great customer service. Pots arrived broken and they quickly dispatched new ones that arrived in perfect condition.
2024年9月9日
Rebel Plants からの回答
Thank you for your review! We're thrilled you love the pot and our customer service. We are working hard to make everything right. We appreciate your recommendation and hope to serve you again soon!
Rebel Plants
Izzy
Ordered a variegated monstera cutting
Ordered a variegated monstera cutting, expected to receive a leaf, with hopefully one or two small roots. It has a full root ball, I’m really delighted. Packaging was minimal, ingenious and almost entirely biodegradable.
2024年9月25日
自発的なレビュー
Rebel Plants からの回答
Thank you so much for your kind words! We're delighted you’re happy with your variegated monstera cutting and the surprise of a fully rooted cutting. We're also glad you appreciated the eco-friendly packaging.
We look forward to serving you again! Thank you for choosing us.
Rebel Plants Team
izzy
Plants were well packaged
Plants were well packaged. Beautiful blooms.
Just sad with one order with not looking great roots.
2024年9月2日
Rebel Plants からの回答
Thank you for your 5-star review! We're thrilled that you're pleased with your order. Your feedback means a lot to us, and we can't wait to assist you again in the future!
my plant arrived in good condition,well…
my plant arrived in good condition,well packed as well.Has settled in well, love it.
2024年9月2日
Rebel Plants からの回答
We’re thrilled to hear that you had a great experience with us. Your support means the world to our small business, and we’re so glad that we could meet your expectations. If you ever need anything else, don’t hesitate to reach out – we’re always here to help!
Thanks again for choosing us!
Best regards,
Izzy
Rebel Plants Team
Rebel Plants からの回答
Thank you so much for your kind words! 🌱
We’re delighted to hear that you enjoyed our plants and found our staff friendly! Your feedback truly brightens our day. If you ever need more plants or have any questions, we’re always here to help!
Thanks again for your support!
Best regards,
Izzy
Rebel Plants Team
Pleased with the pots
Easy to order. I ordered 3 pots and they were all beautiful. I will be looking at the website again for items for my new house and garden.
2024年8月22日
Rebel Plants からの回答
Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you're happy with your purchase and experience. Your kind words mean a lot to us and motivate us to keep delivering the best quality and service. If you ever have any questions or need further assistance, feel free to reach out. We're always here to help!
Rebel Plants Team
Lovely pots delivered very quickly and…
Lovely pots delivered very quickly and well packaged
2024年8月15日
Rebel Plants からの回答
We truly appreciate your 5-star review! 🌿 It's wonderful to hear that you're satisfied with your experience. We're passionate about providing high-quality plants and excellent service, so your feedback means the world to us. Don't hesitate to get in touch if you need anything else. Thanks again for choosing us!
Rebel Plants Team
These orchids are beautiful and are my…
These orchids are beautiful and are my new favourites out of all my orchids. They arrived quick and well packaged I couldn’t be happier with these lil cuties, i absolutely love them!
2024年8月5日
Rebel Plants からの回答
Thank you for the glowing 5-star review on our orchid! We're thrilled to hear that you're happy with your purchase. Orchids can be a bit tricky, but it sounds like you have a green thumb! We hope the bloom brings beauty and joy to your space for many months to come. Thanks again for choosing us! 🌸
Rebel Plants
Rebel Plants からの回答
Thank you so much for the wonderful review! We're thrilled to hear that you're happy with your purchase and experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon. 🌿
Rebel Plants
Rebel Plants からの回答
Thank you for your fantastic review! 🌟 We're so glad you're happy with your experience and the product. It's always a pleasure to serve customers like you, and we look forward to helping you again in the future. Enjoy your new plant! 🌱
Set of 3 planters were exactly as…
Set of 3 planters were exactly as advertised and delivered well packaged. Although seen this companies products on other platforms, I got a much better price by dealing direct.
2024年7月11日
Rebel Plants からの回答
Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had a positive experience with us. Your feedback truly means the world to our team.
We're committed to providing the best possible service and your kind words reaffirm that we are on the right track. If there is anything more we can do for you, please don't hesitate to reach out.
Thank you again for your support.
Best regards,
Rebel Plants
Orchid not in the best condition
Orchid arrived promptly, however the flower only ladyed a week and the roots were not the best, some brown which for an orchid is not good. I have many orchids and can keep them flowering fir months so a little disappointed
2024年6月27日
Rebel Plants からの回答
Hello,
We're sorry to hear that your experience wasn't as great as we hoped it would be. We always choose the best possible plants for our valued customers, but as living creatures, they can sometimes be affected by shipping or adjusting to a new environment. We wish you had contacted us before leaving a review, as we always offer solutions for any issues. We've sent you an email, and if you're open to giving us a second chance, we'd be delighted to serve you again soon.
Best regards
Izzy
Orchids
I have now made 4 different purchases from rebel plants as the plants are extremely well packaged in biodegradable packaging and they always arrive in super quick time. What impresses me the most is that the orchids are always healthy and in great condition, also they have a lovely range of orchids which you don’t find in a regular shop or garden centre.
2024年6月13日
Rebel Plants からの回答
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you are satisfied with your purchase and our service. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience for our customers.
If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
Rebel Plants
Beautiful pots
Beautiful pots bought as a gift. Very efficient service. Picked up from the Morden address. No human interaction but they were waiting for me exactly where they said they would be, safely packaged.
2024年6月20日
Rebel Plants からの回答
We are delighted to receive your 5-star review! It means a lot to us that you are happy with your experience at Rebel Plants. Your kind words inspire us to keep providing high-quality products and exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again soon!
Warm regards,
Rebel Plants
Excellent service
Excellent service . Fast delivery and very well supported. Plant was in excellent condition . Very good shop
2024年6月18日
Rebel Plants からの回答
Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. Your feedback motivates us to continue providing the best service possible.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your support!
Best regards,
Rebel Plants
It was a gift for my daughter she said…
It was a gift for my daughter she said it was a beautiful plant and was very pleased with it
2024年6月10日
Rebel Plants からの回答
We are delighted to receive your 5-star review! It means a lot to us that you are happy with your experience at Rebel Plants. Your kind words inspire us to keep providing high-quality products and exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again soon!
Warm regards,
izzy
Plants arrived really healthy and super…
Plants arrived really healthy and super well packaged. Great plants, great experience
2024年6月13日
Rebel Plants からの回答
Hi Bev,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're pleased with your purchase and our service. Your feedback is incredibly valuable and motivates us to continue delivering the best for our customers.
If you have any more questions or need further assistance, feel free to reach out. We look forward to serving you again!
Best regards,
Izzy
Rebel Plants
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