Two pots for house plants were ordered. They arrived quickly, well within the delivery time scale given. They were good quality, just as the online image illustrated. The (sustainable) packaging was... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Amazing plant supplier. Recently ordered 3 unique orchid plants and all came in great healthy condition🙏🥰will definitely continue to order from Rebel and 100% recommend for all plants and environmen... もっと見る
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I had such a positive experience with this shop. The team is very responsive, quick, great communication and excellent quality of the product. The shipping was very quick, efficient and everything was... もっと見る
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I love the artisan variability of the Jen vases, however can't give 5 star because having bought a couple I was very happy with I was sent a third with wonky opening and the Cork didn't fit. Staff wer... もっと見る
企業情報
当該企業による記述
Rebel Plants offers a unique selection of houseplants and a curated range of beautiful plant pots, vases, and terrariums to complement your green collection. Our selection includes rare orchids and other exotic varieties alongside stylish pots and containers that add a touch of elegance to any space. Whether you want to create a lush indoor garden or simply add a splash of greenery, we provide everything you need to grow and display your plants with style and care.
連絡先
Wimbledon, SW19 3TL, London, 英国
- info@rebelplants.co.uk
- rebelplants.co.uk
4.7
優良
274件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 40％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Arrived promptly
Arrived promptly, so beautifully & securely packed that the 2 potted orchids inside survived the delivery INTACT!!!!!. Hat off to your team. Many thanks.
2024年6月10日
Rebel Plants からの回答
We are delighted to receive your 5-star review! It means a lot to us that you are happy with your experience at Rebel Plants. Your kind words inspire us to keep providing high-quality products and exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again soon!
Warm regards,
Rebel Plants
Brilliant
Brilliant. My orchid arrived in perfect condition. Quick delivery and very well packaged.
2024年5月28日
Rebel Plants からの回答
Thank you so much for your wonderful 5-star review! We are thrilled to hear that you are happy with your purchase from Rebel Plants. Your feedback means a lot to us and helps us to keep improving our products and services.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
Rebel Plants
Rebel Plants からの回答
We are absolutely delighted to read your 5-star review! Your positive feedback means the world to us, and we're thrilled to hear that you are pleased with your experience at Rebel Plants. Your satisfaction is our top priority, and your kind words motivate us to keep providing the best service possible.
Amazing quality plants.Beautiful plants in perfect condition
Beautiful plants in perfect condition. Arrived on time and really well packaged. The fragrant orchid I purchased was just like in the picture and the scent is amazing. A good selection of pots too, to go with your plants. Will definitely order from them again.
2024年5月23日
Rebel Plants からの回答
Thank you so much for your wonderful 5-star review! We are thrilled to hear that you are happy with your purchase from Rebel Plants. Your feedback means a lot to us and helps us to keep improving our products and services.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
Rebel Plants
Rebel Plants からの回答
Hi,
Thank you for your 5-star review! We're delighted to hear you're happy with your purchase. Your support means a lot to us.
Best regards,
Rebel Plants
Perfect
Perfect. Monkey monstera good size, well packaged and looks stunning with its big brother cheese.
Delivery was fast and efficient.
2024年5月7日
Rebel Plants からの回答
Thank you so much for your wonderful 5-star review! We are thrilled to hear that you are happy with your purchase from Rebel Plants. Your feedback means a lot to us and helps us to keep improving our products and services.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
Rebel Plants
Rebel Plants からの回答
Hi,
Thank you for your 5-star review! We're delighted to hear you're happy with your purchase. Your support means a lot to us.
Best regards,
Rebel Plants
Rebel Plants からの回答
Thank you so much for your wonderful 5-star review! We are thrilled to hear that you are happy with your purchase from Rebel Plants. Your feedback means a lot to us and helps us to keep improving our products and services.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
Rebel Plants
The plant arrived very quickly and was…
The plant arrived very quickly and was well packaged. The plant is in excellent condition and seems to be settled in it's new home.
2024年3月12日
Rebel Plants からの回答
Thank you so much for your 5-star review! We're thrilled to hear you enjoyed your experience with our lovely plants.
Rebel Plants
izzy
Nice products and good communication…
Nice products and good communication from the seller to resolve any issues.
2024年2月26日
自発的なレビュー
Rebel Plants からの回答
We're especially glad you were happy with our service. Can't wait to see you again.
Rebel Plants
izzy
Amazing
Amazing company! The most beautiful plant and it was wrapped and packaged so securely and well. Delivery was quick.
2024年3月4日
Rebel Plants からの回答
Thank you so much for your 5-star review! We're thrilled to hear you enjoyed your experience with our plants. We appreciate you taking the time to share your positive feedback - it means a lot to our team! We're especially glad you were happy with how healthy and well-packed your new plant arrived.
We hope to see you again soon when you're looking to add to your plant collection!
Rebel Plants
izzy
Rebel Plants からの回答
Thank you so much for your 5-star review.
Beautifully packaged and arrived on…
Beautifully packaged and arrived on time! Looks stunning
2024年3月4日
Rebel Plants からの回答
Thank you so much for your 5-star review
Rebel Plants からの回答
Thank you so much for your 5-star review
Awesome as ever!
Awesome as ever:D really pleased with my plants very well packed. My go to place for plants and pots from now on. thanks
2024年2月6日
Rebel Plants からの回答
Hello,
Thank you for your genuine and dependable feedback. We greatly appreciate your 5-star review. Please don't hesitate to reach out if you have any further questions or if there's anything else we can do for you. We look forward to serving you again in the future!
Rebel Plants
izzy
I was disappointed
I was disappointed, my Philodendron melanochrysum was of good size but missing the two bigger leaves and the growth tip was damaged, not sure the emerging leave will survive. The plant was not properly packaged. My Philodendron verrucosum was too small and soft, probably growing on a tub or glass house and not properly harden off. The leaves are all floppy and struggling to survive. I probably wont buy again from here.
UPDATE: I never asked for any plant guarantee or made any complaint to the vendor, as they seem to suggest. I just wanted to share my honest review on my disappointment with the quality of the plants and packaging because this may affect others.
2024年2月8日
Rebel Plants からの回答
Dear Mr Silva,
Upon reviewing the photos you provided, it seems that you have repotted the plants and changed their soil.
However, it's important to note that besides providing photos of the box and packaging when you receive the plants, keeping the plants in their original pots and documenting them as proof is crucial like all other sellers ask. If you change the soil and pots of the plants immediately upon receiving them, these plants fall outside of our guarantee. I'd like to inform you that without seeing a picture of how you received the products and the damaged box package, we cannot evaluate them within the scope of our guarantee.
Regrettably, altering the pots and soil without prior consultation with us voids the product's warranty.
We advise against immediately transferring the plants to different pots and soil upon purchase. Unfortunately, we do not recommend repotting a small plant from a 6cm pot into a larger 9 or 10cm pot. We could have provided recommendations for the appropriate soil as well when it is time for repotting.
We stand behind our guarantee and take full responsibility for any damage that may occur during transit to our plants. Thank you for adhering to the terms.
Regards
Izzy
Dear Mr Silva,
We're sorry to learn that your experience with us hasn't met your expectations, especially when compared to the positive experiences of our other customers. We truly wish you had reached out to us before leaving your review. Our team is always here to assist and ensure our customers' satisfaction.
Please don't hesitate to reach out to us so we can make things right and restore your confidence in our service. I'm pleased to inform you that one of our colleagues has already reached out to you regarding your recent experience. Please take a moment to review the email from our colleague.
Thank you for bringing this to our attention. We appreciate the opportunity to improve and hope to have the chance to turn your experience around.
Warm regards,
Rebel Plants
izzy
Absolutely thrilled with both plants…
Absolutely thrilled with both plants that I ordered.
They look beautiful.
Delivery & packaging was 1st rate.
I certainly will not hesitate to shop with this fabulous company again.
Thank you to you all & well done.
2024年2月9日
自発的なレビュー
Rebel Plants からの回答
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we're here to assist you in any way we can.
Rebel Plants
izzy
Each time I order from Rebel ny order…
Each time I order from Rebel ny order comes quickly, are in great health & at a good price. I highly recommend them :-)
2024年1月30日
Rebel Plants からの回答
Thank you from the bottom of our hearts for your incredible 5-star review! Your satisfaction is our ultimate goal, and we're thrilled to have met and exceeded your expectations. If there's ever anything else we can do to enhance your experience further, please don't hesitate to let us know. We're here for you every step of the way. Thanks again for choosing us and for your valuable feedback!
Extremely fast delivery
Extremely fast delivery , the orchid was beautiful and in excellent condition , with lots of buds ready to open still .
2024年2月9日
自発的なレビュー
Rebel Plants からの回答
Your 5-star review brightened our day! Thank you so much for taking the time to share your positive experience with us. We're delighted to know that we can meet your expectations and provide you with excellent service. If there's anything else we can do to make your experience even better, please feel free to reach out. We appreciate your support and look forward to serving you again soon!
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