Used Reckon Accounts Personal for years to manage my finances, only to find that the moment my subscription expired, I was completely locked out of my own data. You donât just lose access to th... ãã£ãšèŠã
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Used Reckon Accounts Personal for years to manage my finances, only to find that the moment my subscription expired, I was completely locked out of my own data. You donât just lose access to th... ãã£ãšèŠã
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I had issues that I could not correct myself. The amazing, Shabnam, went through my problems and helped me more to understand my "Hosted" Account. I now am confident to work this Program properly, as... ãã£ãšèŠã
I love Reckon software have been using it for 20 years plus and I believe it is one of the best tools in the accounting software market. Jason in customer support was absolutely brilliant to deal wit... ãã£ãšèŠã
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Extremely patient and helpful chap who assisted me today. Love not having to explain everything to a 'virtual assistant' first. Stayed with me online the whole way through and never showed that he los... ãã£ãšèŠã
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Reckon is an ASX listed and Australian-owned company with over 30 yearsâ experience delivering market-leading solutions to small to medium-sized businesses and accountants & bookkeepers.
Level 2, 100 Pacific Highway NSW, 2060, North Sydney, ãªãŒã¹ãã©ãªã¢
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Easy to get onto and very helpful and patient with communication
He was pleasant to talk to and clearly explained.
Struggling a bit with payroll EOFY. My computer knowledge, programs and software below average. I was quite stressed! The consultant was extremely patient, knowledgeable by directing me step by step to correct an error to resolve a discrepancy in my payroll summary total. Thank you so much!
Other than not calling me back until I called back, the help was excelent
The young lady that attended to my problem was very helpful and understanding that I am not a computer wiz and was very patient with me.
Customer service was exceptional Anushka was so helpful and patient. Solved my problem and nothing was too much for her.
My Reckon accounts was opening the wrong version and I was having a panic attack, Shabnam S helped me sort it out and get me going again!
No waiting time on getting through and service is always great and extremely helpful
My Reckon wouldn"t open. With Rahul"s leading the way we did what was necessary to get Reckon working again,.... hey presto it is. PHEW!!!!!
The worst accounting software we have ever used! Slow, clunky, poor servers used to hold the daata means slow operating for you which means a huge loss of time and production that this company do not care about as the CEO nis on a beach somewhere collecting your monthly payments they scam out of us wiyh the promise of a decent product - DO NOT USE THIS PRODUCT! Its is not worth the money!
I couldn't even use my account because I couldn't activate it. Despite this, they went ahead and charged me for 3 months of service that I never even got to use. When I called their customer service, they told me to email for assistance. Well, it's been ages and I still haven't heard a peep from them.
Do yourself a favor and stay far away from this company. There are plenty of other options out there that not only offer better service but also make it easier to get help when things go wrong. Trust me, you'll thank yourself for not wasting your time and money here.

Reckon ããã®åç
I was very pleased with the help I received because the guy was very patient.
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