When i first met Lisa she was warm and welcoming and gave us plenty of time to view the homes.She had driven up from Kent and had already spoken to residents to find a community hall where many evenrs... もっと見る
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When i first met Lisa she was warm and welcoming and gave us plenty of time to view the homes.She had driven up from Kent and had already spoken to residents to find a community hall where many evenrs... もっと見る
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Just want to give a big shout out to Regency Living and especially their Senior Sales Advisor Lisa Scales. Her professionalism, clarity, thoroughness and advice, without the hard sell, are second to... もっと見る
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Disorganisation of Management. Since the Mangement decided to reorganise staffing, the standard at Tall Trees Park has dropped dramatically. Everywhere looks so unkempt and because of scarcity of f... もっと見る
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The area we were looking at was not Lisa's, she had to travel quite a distance which must have taken a fair few hours for which we were very grateful. Lisa was very knowledgeable and answered all ou... もっと見る
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We redefine the art of modern living amidst the breathtaking landscapes of the United Kingdom. Whether you envisage yourself overlooking coastal vistas, nestled in the countryside, or within reach of cultural hubs, Regency Living offers a variety of enviable destinations to choose from.
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We went to Reculver Court to see whether a move there was suitable for us.
The onsite sales advisor, Lisa, was
absolutely fantastic. Totally professional, knowledgeable, approachable and very personable.
Time wasn't an issue and Lisa allowed us to see a selection of park homes and return to view a couple we were interested in.
We didn't feel pressurised to commit to a purchase and left to consider our options.

Regency Living からの回答
Very professional, all went very smoothly. Plenty of up front information supplied and excellent communication from the agent.

Regency Living からの回答
Its early days yet, I've only just started moving in , but Sue and Martin have been fantastic, really helpful and understanding. Sure I will like living here

Regency Living からの回答
Sue from Dolbeare has been fanatastic. So, so helpful, caring and friendly. Nothing is too much, answers all of your question, provides info and help. Sue ensures your experince is smooth and hassle free. Sue ensures all goes well. Such a wonderful person to deal with. Thank you.

Regency Living からの回答
Having just moved in to 11 Ash Tree Close at Silver Mists I have to commend Aiden Carter for the excellent level of service provided from first meeting through to purchase.
He has been very courteous and helpful throughout this time and is a consummate professional.
I really appreciate the help and support he has provided at all times.

Regency Living からの回答
Aiden Carter
May I take this chance to thank Aiden for how Professional,Polite,friendly he has been
He was very understanding about our requirements
he is very knowledgeable having spent a lot of time with him we feel we have become friends thank you Aiden for going the extra mile we love our new home
May I also take the chance to the Robin the Site manager for all the help he afforded us he to is a a wonderful person and is knowledgeable
TO THE MANAGERMENT OF Regency living you have two excellent members of staff AIDEN AND ROBIN at Regency heights how ever having not met all the other staff we are sure they are excellent at their duties aswell

Regency Living からの回答
A daunting experience made easy with the lovely Lisa ,not pushy very professional. We had viewed another site and the sales rep was rubbish no info ,lisa gave me the confidence to say what I liked and didnt ,time was of no importance she waited while i looked in every cupboard and room 100s of times left knowing what we wanted a superb experience.

Regency Living からの回答
After long journey, we are eventually here at Rochester Court Bere Regis. What an amazing place we have moved to views of the countryside no noise or light pollution and very happy with our new majestic Park Home bit of a shock downsizing from a 3 bedroom house but it well worth it. The team on site have been excellent Aiden Carter has been on the ball any problems no matter how small sorted . That’s what I call first class customer service.
So a big Thanks to Aiden for all his help to date

Regency Living からの回答
We have just completed on our new home and the purchase and move couldn't have gone better thanks to Aiden and the rest of the team who worked well with us to get us over the line and in before Christmas, never was a hurdle to high for them along the process. Thank you all, merry Xmas.

Regency Living からの回答
We've just collected the keys for our forever home, and couldn't be happier. The park is lovely, really tidy and looks well cared for. Our home is beautiful and the furniture that came with it is all lovely and good quality. Tracey was amazing and made the whole process far easier tian we expected. She was friendly, have is all the info we needed and went above and beyond to make this happen. Definitely the best decision we've made this year.

Regency Living からの回答
We came several times and Tracey was great showing us different homes and always at end of phone when we had a question.Even took photos of the home we really liked for me to see.Shes been great all way through and communicating with us.Always kind and caring to our questions and concerns.

Regency Living からの回答
Firstly thank you to Tracey from widemouth bay. First class service, calm and helpful .
After many days of research and working out the pros and cons, and at one point pulling out of selling a home and buying a park home property.
We finally went through with it to completion. I would say it works as final move as there are rules on 10% selling and the property value will depreciate over time, unlike bricks and mortar.
However the style and luxury out ways the negatives for our circumstance. Selling our property with Regency and spring was easier than private selling in a chain with no solicitor or estate agent fees after final offer.
Moving is also a positive being allowed 14days to clean and vacate our old house after completion.
Conclusion make sure this works for you and your budget. Research Research

Regency Living からの回答
We visited the Coventry show and were introduced to Lisa. Lisa spent ages chatting to us about the parks that were in the area we were looking for, she also explained about the systems available to us to help with selling our house and buying a park home. We are now settling in to our brand new Omar Anniversary and looking forward to starting our new way of life. None of this would of been possible without Lisa spending the time with us, so for this we are so very grateful, thank you Lisa.

Regency Living からの回答
I have lived on Tall Trees Park for sixteen years, we have been through some awful times under the last two owners who let the Park go to rack and ruin but thank goodness we have been taking over by Regency Living, they have spent thousands of pounds bring the Park up to a high standard. I personally had very bad subsidence and the whole of the back of my property had collapsed, not only have Regency repaired the problem to a very high standard but have also built my garden back to a very safe and smart area, the builders were polite and so very hard working. I would like to thank Andy and Martin for seeing the project through, last of all a huge thank you to our Park supervisor Szimi, she is approachable, helpful and professional, along with our committee she has managed to turn our Park around from a sad place to a happy place to live. I would certainly recommend retirement Park living to anyone, as long as they are very careful and choose a reputable company like Regency Living.

Regency Living からの回答
Tracey at Meadowlands Court was so helpful and answered all of our questions. Nothing too much trouble . Explained everything and showed us around 3 homes . Tracey as kept in touch all the way through our purchase and is always available when we had more questions 👍 Brilliant

Regency Living からの回答
Extremely happy with the service from Tracy O'Brien very courteous, very helpful, and informative.she left no stone unturned. If I was the mark out at 10 I would say 11 lol🙂🙂

Regency Living からの回答
Recently purchased our new park home, special thanks to Sue Evans who explained the process and helped at every step of the way, with all of our questions.
We have settled in well and are looking forward to our new life here.

Regency Living からの回答
We are moving into our new park bungalow in Reculver soon and have been dealing with Lisa Scales throughout.
Lisa is a credit to your company. She has responded quickly to our many emails and questions.
Her Customer service is superb.
Any issues we have had have been dealt with and resolved very quickly.
It has been a pleasure working with Lisa and we are very excited to be moving in to Reculver soon.

Regency Living からの回答
Just a few words about our experience purchasing a new property at Blue Dolphin Reculver Lane. Lisa Scales is a credit to your company. Everything was explained to us from the beginning and nothing was too much trouble for her. We both asked her lots of question's about our purchase and also the park. Lisa kept us informed from start to finish, we are very pleased with our purchase.

Regency Living からの回答
David was very helpful throughout the whole process and reassured me that people were there to help ongoing

Regency Living からの回答
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