Regus - 7401 West Charleston Blvd レビュー 

36
TrustScore 5段階評価の3.5

3.7

7401 W Charleston Blvd, 89117 Las Vegas, NV, US


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

A infraestrutura é muito boa, os colaboradores, especialmente no nosso caso a Juliana são excelentes, e o custo beneficio muito bom!! O que coloco como ponto de melhoria é o constante problema com in... もっと見る

5つ星のうち4の評価

Milano - Via Lepetit - La locarion è perfetta, per le nostre esigenze. Il personale è gentile e collaborativo, sorridente e paziente. Gli uffici sempre impeccabili. Consigliato.

5つ星のうち1の評価

Charge your card without permission. Never send you signed contract you pay for you never know what and refused to payback ilegal charges that they can do and anytime they want. Never recommend to u... もっと見る

企業が回答しました

5つ星のうち5の評価

Both of my office complexes are great. Folsom and Newark provide excellent service. All of the community managers get a perfect score from me!!


企業情報

  1. ビジネス センター
  2. 会議室レンタル サービス

当該企業による記述

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.


連絡先

  • 7401 W Charleston Blvd, 89117, Las Vegas, NV, 米国

  • 8554003575

3.7

まあまあ

TrustScore 5段階評価の3.5

36件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.7

すべてのレビュー

(36)

過去12か月のレビュー数: 2,634

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Ich finde das Konzept von Regus einfach…

Ich finde das Konzept von Regus einfach spitze. Als Außendienstmitarbeiter brauche ich kein Büro. Es ist immer jemand da der meine Post entgegennehmen kann oder Fragen beantwortet wenn ich möchte. Wenn ich einen Kunden treffen möchte und nur Unterlagen schnell anzusehen durchzugehen brauche ich da keine großen Reservierungen vornehmen. Manches geht auch auf Zuruf wenn man möchte. Die Stimmung ist immer gut herzlich nett und auch die Leute wo ich so getroffen habe an alle sehr gut zu sprechen.

2026年6月30日
5つ星のうち4の評価

Service is great

Service is great, staff is professional, friendly and helpful

2026年6月22日
Regus - 7401 West Charleston Blvd ロゴ

Regus - 7401 West Charleston Blvd からの回答

Hi Refiloe, thank you so much for your kind review! We’re delighted to hear you enjoyed the great service and found our team professional, friendly, and helpful. We hope to welcome you again soon!

5つ星のうち5の評価

extremely professional environment and…

extremely professional environment and great to have client around

2026年5月27日
Regus - 7401 West Charleston Blvd ロゴ

Regus - 7401 West Charleston Blvd からの回答

Hi Mamosali, thank you for your kind review! We’re delighted to hear you appreciate the professional environment and that it provides a great setting for meeting with clients. We hope to welcome you again soon!

5つ星のうち2の評価

I've never been there that's the…

I've never been there that's the problem, but I'll try to get a hang of it am new here but I'll grow am learning 😎

2026年5月4日
自発的なレビュー
Regus - 7401 West Charleston Blvd ロゴ

Regus - 7401 West Charleston Blvd からの回答

Hello,
Your comments are confusing – you admit that you’ve never been to our centre and have posted for a location which has already permanently closed.
Can we please ask you to remove your review? If you have specific concerns, you can contact me directly at michelle.spire@regus.com.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus

5つ星のうち1の評価

A scammers company.

Hi, long story short: do NOT use this trash company.
We wanted a virtual office. Their support literally told us it’s a monthly plan. Cool.
Turns out? It’s actually a full-year commitment, and you can’t cancel.
I signed up for $50/month.
They’re charging $127/month.
PER. MONTH.
And here’s the insane part — and I’m pretty sure this is illegal:
When I first signed up, they asked for a credit card. I tried using my debit card, and they rejected it.
So I said whatever, I’m not even gonna use this service. Didn’t pay, didn’t use anything.
All good, right?
Nope.
Two months later, somehow they added that same debit card they rejected, and charged me $220+.
Like… what??
I had to contact support just to remove my card and tell them to cancel everything. Their response was basically:
“Yeah no, we’re gonna keep charging you. You can’t cancel.”
No clear warning about yearly commitment. No cancellation. Just straight-up trap.
Absolute garbage company. Their whole model feels like a scam.
Seriously, stay away.

Edit: there was no satisfactory resolution like they mentioned in their reply, they want me to pay the full amount of the entire period to end the contract.

And I've confirmed with VISA that the charge was made from a debit card. The kind they claim they've refused.

Either way, I'll be hiring a lawyer for this matter.

2026年3月1日
自発的なレビュー
Regus - 7401 West Charleston Blvd ロゴ

Regus - 7401 West Charleston Blvd からの回答

Hi Adam, 
I am sorry to hear of your disappointment.
As the worlds-leading flexible workspace provider, we’re confident in what we do and do not “scam” our customers.
You signed an agreement with us until 31 March 2027 so you could enjoy a preferential monthly fee.
This represents a formal commitment and we’re unable to end it ahead of the agreed date.
You should confirm the end of your agreement through your online account (myregus.com) by going to My Account > Products and Services > End Agreement.
Please also be reminded that automated payments can be processed by credit card or direct debit, but not by debit card.
Regarding your billing issue, a member of my team has contacted you and provided a satisfactory resolution but you can contact me at lorraine.brule@regus.com if I can help further.
Best,
Lorraine Brule
Global Customer Service at Regus

5つ星のうち1の評価

Charge your card without permission

Charge your card without permission.
Never send you signed contract you pay for you never know what and refused to payback ilegal charges that they can do and anytime they want. Never recommend to use it. The worst service ever.

2026年4月3日
自発的なレビュー
Regus - 7401 West Charleston Blvd ロゴ

Regus - 7401 West Charleston Blvd からの回答

Hi Alex,
We are sorry for your disappointment, but your comments deserve defending.
You purchased a Virtual Office product through our website. The confirmation of the online purchase acts as a valid agreement. This confirmation/agreement is available in the Documents section of your online account.
We do not store or update customers’ payment card details. All payments are processed using the credit/debit card that you entered, authorising such payments through it.
We also confirm that a request to end the agreement has been submitted in line with what you purchased, the agreement will end on 31 May 2026.
If you have further questions, you can contact us through the ‘Help’ section of your online account (myregus.com), check your agreement and invoices here and also speak to our chatbot ‘Aurora’ there.
Best,
Lorraine Brule
Global Customer Service at Regus

5つ星のうち5の評価

Full satisfaction ,enriching, both professionally and personally.

As always when I respond to your satisfaction concerns, I can only reiterate my complete and total satisfaction. This includes the setting, the comfortable working environment in the co-working space, the impeccable quality of the welcome, and the availability and helpfulness of the center manager and her part-time colleagues. The diversity of profiles of those who come to work here is both friendly, interesting, and enriching, both professionally and personally.

2026年1月22日
5つ星のうち1の評価

same as the others

same as the others - wanted an virtual office - once contract signed, they say they need me to go physically to verify every documents, instead of VERIFYING first before starting to collect money - Avoid at all cost -

2025年12月22日
自発的なレビュー
Regus - 7401 West Charleston Blvd ロゴ

Regus - 7401 West Charleston Blvd からの回答

Hi Meg,
I'm so sorry for your dissatisfaction.
We are legally required to comply with anti-money laundering (AML) and Know Your Customer (KYC) regulations. This verification process is mandated by law. As this is a regulatory requirement, we are unable to activate or provide Virtual Office services until the verification process has been completed in full.
As the review has been posted anonymously, we’re currently unable to identify your specific account or review the details in full.
Please email me at lorraine.brule@regus.com with your company name and/or account reference for me to assist you quickly. Once we have these details, a member of our team will follow up with you directly.
Best,
Lorraine Brule
Global Customer Service at Regus

5つ星のうち4の評価

A infraestrutura é muito boa

A infraestrutura é muito boa, os colaboradores, especialmente no nosso caso a Juliana são excelentes, e o custo beneficio muito bom!!
O que coloco como ponto de melhoria é o constante problema com internet que a unidade do Centro enfrenta e a logistica de correspondencia pois, rescentemente tivemos um episodio de correspondencia bancária que foi recepicionado pela portaria, sumiu e não houve quem responsabilizar. Somos advogados, recebemos correspondencias de documentos originais por exemplo e precisariamos melhorar tal logistica.

2025年9月21日
5つ星のうち1の評価

I initially rated Regus Boksburg three…


I initially rated Regus Boksburg three stars based on my honest experience. However, I was unexpectedly pressured by a staff member to change my rating to five stars, which left me feeling uncomfortable and undermined. A genuine review should reflect a customer’s true experience, not be forced or influenced. Professionalism and respect for client feedback are crucial in the service industry. Unfortunately, this encounter discouraged me from returning to the center. I hope management takes note and fosters a culture where authentic feedback is valued rather than coerced

2025年3月3日
Regus - 7401 West Charleston Blvd ロゴ

Regus - 7401 West Charleston Blvd からの回答

Hi Nthabiseng,
Thanks for sharing your concerns.
I apologise for any offence caused by this situation; it was certainly not our intention.
The centre team were unaware that you had any problems. When your initial survey feedback was received by them, they immediately resolved your issue and asked that you consider updating your satisfaction score in response to this; it was not pressured.
We value all customer feedback as it helps us to improve, and we thank you for taking the time to share your experience.
Kind regards,
Lorraine Brule
Global Customer Service at Regus

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