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I wish i read the reviews before using this service. Please donât use this service because they will hold your money for days without any valid explanation. Itâs been 9 days since i made a transaction... ãã£ãšèŠã
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You offer us with a competitive rate. My only concern is that it takes too long for transactions to be done which is frustrating.
They are ever ready to help you in terms of anything regarding your transaction. They have improved in delayed transaction
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I initially had issues using the service, but it seems all those issues have been resolved. Loving using the app these days
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Remit Home is a secure money transfer service based in Keighley, UK. We are regulated by the Financial Conduct Authority (FCA) and HM Revenue & Customs (HMRC) for international money transfers.
6-12 Cooke Street, West Yorkshire, BD21 3NN, Keighley, è±åœ
3.4
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Remit Home ããã®åç
Thank you for the 5 stars, Mamunur, we're glad you enjoyed our competitive rates and fast service at Remit Home.
Best rates ever... But always delays in transactions.
Remit Home ããã®åç
Hi Asad Rasool, thank you for the 5-star rating. At Remit Home, we pride ourselves on providing the best rates in the market and ensuring that transfers are delivered reliably and on time. Our team is always here to assist you at +441535553402 or support@remithome.net.
Remit Home ããã®åç
Dear Megh Raj Oli, thank you for your feedback. We politely clarify that Remit Home consistently offers some of the highest and most competitive exchange rates in the market.
You can view our live rates directly on our app and website at any time. If you have any further questions or doubts about our rates, please feel free to call us at +44 1535 553402.
Please someone sent me money am using it to do something urgent the money has still not entered my account
Remit Home ããã®åç
Hi there, we have no record of any transaction or account matching your details. Remit Home processes transfers immediately, and once a status shows 'Delivered,' the funds have been transmitted to the local bank. Please have the sender contact us at +441535553402 or support@remithome.net with their transaction ID so we can verify the status.
not trusted firm you gonna loss your money I have a bad experience with them.
Remit Home ããã®åç
Hi jojo, Remit Home is a fully regulated and trusted firm; we take such claims very seriously. We have no record of any transaction or issue matching your profile. If you have a specific concern, please contact us immediately at +441535553402 or support@remithome.net with your transaction ID so we can address this officially.
Disappointing and Unreliable Service
Remit Homeâs money transfer service has been getting worse by the day. Their performance is clearly declining, and instead of fixing the problem, their customer service seems determined to make the experience even more frustrating.
For the past two days, I was repeatedly promised that the money would reach the beneficiary by the end of the day. Those promises were never fulfilled. Each time I followed up, I received the same scripted response: âThe money has already left our bank.â When asked for proof or a clear explanation, they simply blamed the Ghana bank, without taking any responsibility or offering a real solution.
There is no transparency, no accountability, and absolutely no urgencyâeven though customers rely on these transfers for important needs. Constant excuses and broken promises show a serious lack of professionalism.
I would not recommend Remit Home to anyone who needs reliable, timely money transfers. Until they improve their operations and stop misleading customers, this service cannot be trusted.
Remit Home ããã®åç
Hi James, thank you for your feedback. We have verified that the initial delay was due to an incorrect beneficiary number provided; once you provided the alternative, we manually processed and successfully delivered the funds as promised.
We informed you of the successful credit via chat and attempted to discuss this further by phone, but the call was disconnected. At Remit Home, we pride ourselves on transparency and timely delivery. For any further assistance, please contact us at +441535553402 or support@remithome.net.
I cannot recommend this company for sending money. I used their app to transfer £158 to my father in Ghana for a medical emergency on 10/12/25, and as of today, 15/12/25, he still hasn't received it.
Although the app indicates the transaction was delivered, the funds have not reached him. I've been in contact with the Remit Home support team, and their response has been the same: âYour query has been forwarded to the relevant department and marked as a priority. We appreciate your patience and cooperation while it is being processed.â This has been repeated for five days without any resolution.
At this stage, I find the company unreliable. If you're looking for a dependable service, I suggest you look elsewhere. I'm still attempting to get my money refunded.
Remit Home ããã®åç
Hello Henry, we sincerely apologize for the unacceptable delay and lack of resolution regarding your transfer. We understand your frustration and take your experience very seriously.
Please contact us immediately with your transaction details at +441535553402 or support@remithome.net for urgent escalation and resolution.
Remit Home
I would not recommend using this company if you need to send money.
I used their app to send £200 to my mother in Ghana on Friday, 12/12/25, around 12 noon. As of 15/12/25, she still has not received the money.
The app shows the transaction as delivered, but the money has not been delivered to her. I have been communicating with the Remit Home support team, and they keep telling me to âwait one hour.â I have been told this repeatedly since Friday, with no resolution.
At this point, I do not believe the company is reliable. If you want peace of mind, I would advise not using this service. I am still trying to get my money refunded.
Remit Home ããã®åç
Hi Afrakomah Bernice, thank you for your feedback. We would like to clarify that this transaction has been fully refunded to your account, and we have already notified you of this resolution.
At Remit Home, we prioritize transparency and ensure all issues are settled professionally. While we always aim for immediate delivery, we took the necessary steps to return your funds once you raised your concerns. For any further questions, please contact us at +441535553402 or support@remithome.net.
Remit Home has horrible operations, the entire remittance company is highly incompetent because i don't understand why a Simple reversal transaction has to take forever to be done. The level of incompetence by Remit Home remittance company is appalling. People should be careful dealing with them.
Remit Home ããã®åç
Hi Francis, we have no record of a transaction matching your details. Please note that while we process requests immediately, reversals depend entirely on the receiving bank's protocols. We always go above and beyond to assist, so please contact us at +441535553402 or support@remithome.net with your transaction ID so we can verify this for you.
Is it said that is transfer free,why are you now charging £.95 oer each transfer please
Remit Home ããã®åç
Hello Alfred Asare, thank you for your question. Remit Home offers two options: the Standard Rate (typically transfer free) and the Christmas Special Rate. The nominal £0.95 charge is only associated with transactions using the Christmas Special Rate option. For further details, please contact us at +441535553402 or support@remithome.net.
Remit Home
THIS COMPANY HAS DISSOLED 2024. I HAVE RECEVED SIGNUP INVITATION RECENTLY AND ASKED TO PROVIDE MY ID AND PERSONAL DETAILS.
I AM WORRIED. WHY THIS COMPANY STILL PROMOTING APPS WHEN COMPANY IS DISSOLVED? TRUST PILOT NEEDS TO REPORT IT TO THE PUBLIC.
Remit Home ããã®åç
Hello Monir, thank you for your review. We assure you that Remit Home is a fully operational, compliant financial institution. We are authorized by the FCA under Firm Reference Number: 514406 and regulated by HMRC. We do not send unsolicited signup invitations. We have been trying to contact you via calls, in-app messages, and email to address any concerns. Please reach us directly at +441535553402 or support@remithome.net for immediate assistance.
Remit Home
Very dishonest service. They increase the rate as the highest rate and indirectly charge you transfer fee making their rate the lowest in the market. Meanwhile they are advertising as 0% fee. If you are using to Ghana don't use them. Misleading and dishonest service
Remit Home ããã®åç
Hi George, at Remit Home, we offer total transparency with two distinct options: a standard 0% fee rate and a premium 'Special Rate' for faster processing. These are choices clearly presented to the customer, and we never impose hidden charges. Please contact us at +441535553402 or support@remithome.net so we can clarify these options for you.
Since I begin using this app among others so far remit home is the best in terms of their agilities of responding queries and the best part of them is the exchange rate in the market.although sometime back they had some issues in ghana of releasing fund but it was sort in the shortest time possible given details information about the incident,so what we have to consider is that their good is more than their bad.no one is perfect.in conclusion remit home is the best recently in the market keep it up.
Remit Home ããã®åç
Hello John, thank you very much for this outstanding and detailed feedback. We are thrilled to hear you find Remit Home to be the best in the market, specifically praising our quick response to queries and our best exchange rates. We appreciate you acknowledging that the past issue in Ghana was resolved swiftly with clear details. Your trust means a lot to us, and we are committed to providing you with the best experience, we will certainly keep it up.
Remit Home
Remit Home ããã®åç
Hello Samuel, thank you so much for the fantastic feedback, we are delighted to hear you find our service Extremely good.
Remit Home
Astounding i like the way you handle this transfer,
Keep it up
Remit Home ããã®åç
Hello Emmanuel, that is absolutely wonderful to hear. Thank you for the "Astounding" feedback, we are thrilled that you like the way we handled your transfer.
We are fully committed to providing excellent service and will certainly keep it up.
Remit Home
As of 29th November money not paid and they donât know when a refund will be made really
Remit Home ããã®åç
Hi Shadrack Adjei, we have no record of a transaction or account matching your details in our system. Remit Home is a transparent service, and we settle all verified refund requests professionally. Please contact us immediately at +441535553402 or support@remithome.net with your transaction ID so we can investigate this claim.
A huge red flag guys! Don't be swayed by the rates! Be warned of this company unless you want to go through the stress and heartache I'm currently going through. I'm only given a one star because that's the least available. I sent £3,300 from my bank in the UK to my bank in Ghana in hope it would be credited within 24hrs per their own policy. It's 8th December and I'm still chasing them. I've contacted their customer service pretty much every day since 1st December and it's exactly a week now but all they tell me is they don't have any control over the payment system in Ghana and that they have already released they money from their side in the UK and so I should wait, they will credit my account today, each time. I've since asked for a refund trice, but they refuse to accept refund request. Guys please don't use them for whatever reason, especially if you need your transfer to complete urgently. This almost sounds like a scam company that shouldn't be permitted to operate anywhere in the UK. If I don't get my money credited today, I'll escalate to the FCA. Be warned or use them at your own peril.
Remit Home ããã®åç
Hi Ernie, we would like to clarify that this transaction has been fully refunded to your account as per our 5â7 working day policy. The initial delivery issue was due to incorrect beneficiary details provided, and as a regulated firm, we ensured your funds were returned safely once the bank network confirmed the failed status. At Remit Home, we prioritize the security of high-value transfers and have remained in contact to resolve this. For further assistance, please contact us at +441535553402 or support@remithome.net.
I have received my money today. Thank you
Remit Home ããã®åç
Hello Rosemary, that is excellent news. We are very pleased to confirm that your money has been successfully received today.
Thank you for letting us know.
Remit Home
I sent £128 which is 2000 Ghana cedi to my Ghana bank account on the 4th, and today is the 6th yet the money still hasnât arrived. The delay is unacceptable, and the customer service has been extremely poor. I donât understand how this app is still allowed to operate when itâs failing to deliver the service customers are paying for. I really wish I had checked the reviews beforehand. Be careful if youâre planning to use this app the first payment may go through, but trust me you will end up losing money and they will tell you they donât have any contact with the paying side.
Remit Home ããã®åç
Hi Lambert, we have verified that your transfer of 2,000 GHS was successfully delivered. While there was a short processing delay at the receiving bank network, the funds were released and credited. At Remit Home, we ensure every transaction is completed securely, and we are glad the matter is resolved. For any further questions, please reach out to us at +441535553402 or support@remithome.net.
This company has consistently been the worst money transfer service Iâve ever used.
Every time thereâs an issue, they come up with a new excuse first itâs their IT system, then itâs their partner company in Ghana, then something else entirely. Use them 9 out of 10 times and you can be sure your money will be held for days.
As I write this, my current transfer has been pending for two days with no release in sight. There is nothing âinstantâ about their service.
Think twice before using them. Youâve been warned.
Remit Home ããã®åç
Hi Ephraim, thank you for your feedback. We have verified your history and can confirm that we have successfully processed multiple transactions for you on time. A 'Pending' status only occurs while we await fund confirmation from the sender's bank; once received, we release funds immediately. Any subsequent delay is typically due to the recipient bank's processing times. For direct assistance with your current transfer, please contact us at +441535553402 or support@remithome.net.
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