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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I felt secure during the whole trip because if anything happened, they made sure they helped us! Very honest and the whole process was really easy and stress free. The car was in really good condition... もっと見る

5つ星のうち5の評価

We had a very smooth and positive experience renting a car 😊 Everything went perfectly from start to finish. Sancho, who assisted us, was extremely friendly, helpful, and professional, he made... もっと見る

5つ星のうち5の評価

Experiência autêntica e sem stress Fiquei extremamente satisfeito com o serviço da RentADrive Madeira. Todo o processo foi simples e bem organizado, desde o levantamento do carro até à sua devoluçã... もっと見る

企業が回答しました

5つ星のうち5の評価

Sem dúvida a melhor experiência de alugueres que já tive, profissionais simpáticos e sempre dispostos a ajudar, carro limpo, abastecido e em excelentes condições. Muito flexíveis e práticos na hora d... もっと見る

企業が回答しました

企業情報

  1. レンタカー 代理店

当該企業による記述

Rent a car in Madeira Island . Car rental in Funchal Madeira. Airport car delivery no extra charge. Driving around to discover the island the best way , just ask us how :)Aluguer de carro na ilha da Madeira. veículos para alugar no Funchal. Sem Depósito ou cartão de credito necessário. Entrega no aeroporto ou no seu alojamento .


連絡先

4.6

優良

TrustScore 5段階評価の4.5

86件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The best of the best

I have a 24 years experience with car rental service.
This company is the the best!
Honest, friendly and professional from the beginning to the end. Everything worked as planned. Emphasized aspspects: you can pick up the car at the airport in Funchal and leave it at the port, and the other way round. They have a small deposit in comparison with renown big rent-a-car companies. The cars ar quite new (2-3 years old), in perfect condition, and very clean!
I love their policy when they kindly ask you "if possible, please, return the car not super clean but normal clean!".
You can actually feel that they thare doing the best to be professional and friendly and not just the typical plastic professional!
I highly recommend this company!!!

2026年4月6日
自発的なレビュー
5つ星のうち1の評価

TRUFFA DEL DEPOSITO: Fattura manipolata per trattenere l'esatta franchigia.

Attenzione! Se siete giovani guidatori o avete una franchigia, faranno di tutto per trattenervi l'intero deposito. Avevo pagato l'assicurazione "Young Driver CDW" che limitava la mia responsabilità a 250€ esatti (che ho dovuto lasciare come deposito).

Alla riconsegna si sono inventati due micro-graffi. In soli 20 minuti, senza consultare alcun carrozziere, mi hanno emesso la fattura (FR 01P2026/602) usando un trucco contabile vergognoso. Hanno preso due danni dalla loro tabella (185€ e 195€) e hanno applicato due "sconti" finti e ingiustificati (di 60€ e 70€), abbassando il costo di ogni danno a 125€. Totale magico? 250€ esatti.

Hanno manipolato la matematica con l'unico scopo di arrivare esattamente al limite massimo della mia franchigia e prosciugare il deposito fino all'ultimo centesimo, senza alcun reale intento di riparare l'auto. Pratica commerciale scorretta, già segnalata al Centro Europeo Consumatori!

2026年3月23日
自発的なレビュー
RentADrive.pt ロゴ

RentADrive.pt からの回答

we are sorry for your bad experience.

when you rent a car and damage it you are responsible for it .
We have proof signed by you of the damage.
We don’t need the repair shop to provide a quote as we have our damage table to follow as per terms and conditions you signed when you booked and agreed.

Accident’s do happen and as you said and you said it right you are responsible for the excess of 250€ although the damage you made on the car as the signed by you inspection sheet was much superior and you should pay attention and read terms and conditions and consult the damage table.
We could not charge you more that’s where the discount came from .
Your total responsibility was invoiced accordingly your maximum responsibility

We have helped with respect a lot of young drivers. We are sorry that you did not manage to bring the car back in the same condition as you took it.
We work hard to provide a rental with clear and fair conditions. Your experience will help us towards the future.

The RentADrive team

5つ星のうち5の評価

Excellent service and smooth experience

We had a very smooth and positive experience renting a car 😊
Everything went perfectly from start to finish.

Sancho, who assisted us, was extremely friendly, helpful, and professional, he made the whole process easy and stressfree.

The company is definitely worth recommending, especially as no credit card was required, which made things even more convenient.
Overall, a great experience, we would happily rent from them again.

2026年3月31日
自発的なレビュー
5つ星のうち5の評価

O Nino

O Nino, o Sancho e o Pedro foram incríveis connosco! Atendimento pelo whastapp muito rápido e competente. Empresa local, gerida por pessoas responsáveis e com vontade de proporcionar uma experiência tranquila e segura. Obrigada! Recomendo.

2026年3月19日
自発的なレビュー
5つ星のうち5の評価

Excellent service. No hiden charges.

Excellent service in every detail! Punctual, friendly and with no hidden or unexpected charges. They pick you up from the airport and take you back as well - whether early in the morning or late in the evening - at no extra cost. Highly recommend it!

2026年3月7日
自発的なレビュー
5つ星のうち5の評価

Experiência autêntica e sem stress

Experiência autêntica e sem stress

Fiquei extremamente satisfeito com o serviço da RentADrive Madeira. Todo o processo foi simples e bem organizado, desde o levantamento do carro até à sua devolução. A equipa demonstrou sempre grande profissionalismo e disponibilidade, o que trouxe uma enorme sensação de confiança ao longo de toda a experiência. O veículo encontrava-se em excelentes condições, limpo e muito bem cuidado. Sem dúvida, um serviço a recomendar.

2026年1月14日
自発的なレビュー
RentADrive.pt ロゴ

RentADrive.pt からの回答

Muito Obrigado pela simpatia

5つ星のうち5の評価

Sem dúvida a melhor experiência de…

Sem dúvida a melhor experiência de alugueres que já tive, profissionais simpáticos e sempre dispostos a ajudar, carro limpo, abastecido e em excelentes condições. Muito flexíveis e práticos na hora da entrega e da recolha, com preços justos.
Recomendo imenso, foi uma excelente experiência e com certeza irei repetir.

2026年1月28日
自発的なレビュー
RentADrive.pt ロゴ

RentADrive.pt からの回答

Até breve Obrigado

5つ星のうち5の評価

Best Choice !

I had a very positive experience with RentADrive. Communication was clear, the car was in great condition, and the whole process was smooth and professional.

What really stood out was how fair and customer-oriented the team handled a minor issue at the end of the rental. Very transparent, respectful, and solution-driven exactly how it should be. Good to know that there are still fair Rent Services!

I can genuinely recommend RentADrive and will definitely rent from them again.

2026年1月29日
自発的なレビュー
RentADrive.pt ロゴ

RentADrive.pt からの回答

Thank you so much for a trustworthy review that will help others decide. for sure a pleasure serving you.

5つ星のうち1の評価

Very disappointing, hidden fees, we DO NOT recommend them

We had a very bad experience with this car rental company in Madeira and we do not recommend them.

I booked a car online for 110€, which was clearly shown on their website. However, when I arrived, the final price suddenly increased to 180€, without any clear or transparent explanation of the extra charges. They were unable or unwilling to clearly explain what these “taxes” were.

On top of that, they demanded a 1500€ deposit, or alternatively forced us to buy an extra insurance for 20€ per day, which we paid. Even after that, the price kept increasing.

When we went to pick up the car, they asked for another 150€ “commission/deposit”, saying that “some of the money you will receive back if everything is fine”. This was never clearly stated during the booking process and felt extremely misleading.

At that point, the price had gone from 110€ to 180€ + additional charges, which is unacceptable. We firmly refused to pay and asked either to receive the car for the agreed price or to get a full refund.

This business uses hidden fees, pressure tactics, and unclear explanations. It felt like they were constantly trying to take more money out of our pockets.

Very disappointing and unprofessional experience. Be careful and read everything twice before booking — or better, choose another company.

2026年1月22日
自発的なレビュー
RentADrive.pt ロゴ

RentADrive.pt からの回答

Dear Monalisa Sima, we truly are sorry for the way you feel and solidary to your frustration but unfortunately, we do not agree with the way you have exposed this situation as this does not reflect the reality of the events and can be very misleading to our customers.

Let me clarify that first of all, when it comes to the price, we had no interference with it as you have made your booking directly at our website choosing all the details that suited you best (from times for pick up and return, extras and optional cover).
By the end, you had a summary of the price and even made a 10% prepayment, as requested in all our rentals, of 18.25€. Inclusively we have received a print from you on the day of booking with the detailed pricing with the total of 182.50€.
Also, the price and all the taxes for your rental are clearly stated in your rental agreement, the one that has been signed and sent to you via email and WhatsApp. In case you may have lost it we are happy to provide it to you again.

Second point, is that at no moment in time did any of our staff demand you to leave a 1500€ deposit or force you to buy any additional insurance for 20€ per day, since at the time you booked you had already added the SCDW optional cover to your rental for 17.50€ per day (this is clearly stated in the official rental agreement).
Also, at no point in time did our staff request any additional commission or payments of 150€ from you with the indication that “some of the money you would receive back if everything is fine”. What was requested, was a 150€ deposit that would be locked on your card at the beginning of the rental and if everything was ok by the end, it would be fully released from hold. This 150€ deposit is a condition of the SCDW cover for 1 or 2 day rentals, and this information is clearly stated in our terms and conditions that are clearly visible and available in our website for public consultation (please keep in mind that as a sign of good faith, we opened an exception and we did not even create any holds of this deposit).

Third point, at no moment our staff was misleading, disrespectful or even used pressure tactics towards you nor your travel partners. We are very proud that they were able to maintain a clear professional posture and even be friendly/calm enough to help you find a closure to this whole, even when being pressured and constantly disrupted by you.

At last, we have made all efforts to adjust to your needs since the 1st day without any additional charges, for example:
1-When you asked on the day before to adjust delivery time.
2-When on the day of the delivery you asked us to delay the delivery, by messaging us 15 minutes before the agreed time to meet.
3-When we had to wait +/- 30 minutes for you to meet the colleague that was at the agreed pick up location.
4-When you informed the colleague during the delivery that you needed to return the car earlier than booked, not respecting the 24h minimum day rental without previous notice, forcing us to adjust at last minute.
In none of these changes did we cause any trouble, complications or made any charges accordingly to our terms and conditions.

Without being disrespectful, our recommendation to avoid future situations similar to this, that can be very stressful and confusing for everyone, please read the terms and conditions of any services you would like to book and if you don’t agree with any of the conditions, you’re not obliged to book.

We keep pride of our services and will always strive for clear and professional rentals.
We will for sure use your feedback to improve, as all experiences can teach us a lot, especially the worst ones

5つ星のうち5の評価

An absolute recommendation

I have never had such a friendly and pleasant experience with a car rental company. They really did everything possible to take the best possible care of us. An absolute recommendation.

2025年12月22日
自発的なレビュー
RentADrive.pt ロゴ

RentADrive.pt からの回答

Hi Amazing words thank you :)

5つ星のうち5の評価

Great experience

Great experience! Very responsive, friendly, and the process was incredibly simple. Highly recommended.

2025年11月6日
自発的なレビュー
RentADrive.pt ロゴ

RentADrive.pt からの回答

Amazing thank you we are pleased with your satisfaction.

5つ星のうち5の評価

Seriøs og troværdig biludlejer.

Fin service, og venligt personale. Ingen forsøg på at påtvinge lejer ekstra forsikringer, eller andet uoverskueligt påtvunget mersalg. Det her er et ordentligt biludlejnings selskab, som opfører sig troværdigt. En af de bedste biludlejnings oplevelser jeg har oplevet. Kan absolut anbefales. Vi fik udleveret bil i lufthavnen ud fra dialog på Whatsapp, der er ingen fysisk kontor, men det virker helt uden problemer. Det samme med aflevering. Vil helt sikkert bruge selskabet igen. Seriøs og troværdig biludlejer.

2025年11月1日
自発的なレビュー
RentADrive.pt ロゴ

RentADrive.pt からの回答

Obrigado See you soon we hope.

5つ星のうち5の評価

Everything went smoothly from start to…

Everything went smoothly from start to finish! The car was in perfect condition, the price was very reasonable, and the full coverage gave us great peace of mind. The whole team was super responsive and friendly - highly recommend this rent-a-car in Madeira!

2025年10月22日
自発的なレビュー
RentADrive.pt ロゴ

RentADrive.pt からの回答

Hi Thank you so much for your feedback

5つ星のうち5の評価

High-quality service

High-quality service without complications or extreme demands, and very helpful staff. I recommend this agency without a shadow of a doubt.

2025年10月19日
自発的なレビュー
RentADrive.pt ロゴ

RentADrive.pt からの回答

Hi Thank you, So Nice to hear , Greetings from the Team

5つ星のうち5の評価

The best crew

Ok, Let's be honest, this team is the best, if you need a rental, this is the place, these people are exceptionally kind, warm-hearted and professional!

2025年10月2日
自発的なレビュー
RentADrive.pt ロゴ

RentADrive.pt からの回答

Hi uauuuu we are so lucky to earn your trust, thank you for choosing us

5つ星のうち5の評価

Great Service

Very friendly and helpful staff, flexible pick-up and drop off. Quick to reply, great service.

2025年8月24日
自発的なレビュー
RentADrive.pt ロゴ

RentADrive.pt からの回答

Hi Thank you. see you soon :)

5つ星のうち5の評価

I’ve found this agency via ChatGPT and…

I’ve found this agency via ChatGPT and I’m happy to say that was definitely right choose. Car was a new (31kkm), in good condition and Nino and Rodrigo were kind and friendly. Car was arranged on time and picked up from hotel. I’m strongly recommend this company as a sustainable service. No need a credit card or deposit, just be sured that full insurance is covered.

2025年8月16日
自発的なレビュー
RentADrive.pt ロゴ

RentADrive.pt からの回答

Hi amazing Thank you. see you soon :)

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