Rentokil Pest Control Australia レビュー 1,243

TrustScore 5段階評価の4.5

4.6

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

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5つ星のうち5の評価

Mohammed Jamal completed a pest control spray at our home in Strathfield. He was professional, polite, and very friendly throughout the service. His attention to detail and genuine care were outstan... もっと見る

企業が回答しました

5つ星のうち5の評価

We had our yearly inspection today at 13 Lodge Ave Old Toongabbie 2146 Your 2 men who introduced themselves to us Sean and Cooper both had excellent customer service and were very polite in ever... もっと見る

企業が回答しました

5つ星のうち5の評価

Simon visited us today because of a fresh outbreak of white ants. He was prompt helpful and polite. He answered each question with a full explanation. We have used Rentokil over many years but have f... もっと見る

企業が回答しました

5つ星のうち5の評価

The technician who attended this year was very thorough & efficient. Nothing was too much trouble- went into the ceiling & took extra care in areas we were concerned about. We are keen to have this te... もっと見る

企業が回答しました

企業情報

  1. 害虫・害獣駆除サービス

当該企業による記述

Rentokil Pest Control. Contact the Experts. Local, Effective and Reliable! Rentokil Pest Control Specialists Are Local to You - Call Us Today.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

1243件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち5の評価

Rentokil Pest Control_ Team member

Mohammed Jamal completed a pest control spray at our home in Strathfield. He was professional, polite, and very friendly throughout the service. His attention to detail and genuine care were outstanding. He did an excellent job, and I would confidently recommend this company to everyone.
If you want, I can also create a shorter Google‑review style version or a more formal one for email.

2026年3月25日
自発的なレビュー
Rentokil Pest Control Australia ロゴ

Rentokil Pest Control Australia からの回答

5-Star Rating!

Thank you, Veluppillai, for taking the time to rate our technician so highly. Our technicians are highly qualified and genuinely love what they do. We would greatly appreciate it if you could leave us a review on Google and mention the technician's name.

5つ星のうち5の評価

Had a new pest agent at our business…

Had a new pest agent at our business today.
She was great very thorough with all aspects of the visit.
Gave a verbal report as well as written report.
Her name was Arabella from the Townsville branch.
Well done!!

2025年4月22日
自発的なレビュー
Rentokil Pest Control Australia ロゴ

Rentokil Pest Control Australia からの回答

Thank you for sharing your positive experience! It's wonderful to hear that Arabella provided such thorough and professional service during her visit to your business. I'll make sure to pass on your kind words to her and the Townsville branch.

5つ星のうち5の評価

Treating an Ant Infestation

Andrew and Simon provided a professional friendly and effective service dealing with the ant infestation in the ceiling of our home. Great result and I definitely recommend them. Julie

2024年11月7日
自発的なレビュー
Rentokil Pest Control Australia ロゴ

Rentokil Pest Control Australia からの回答

Thank you for sharing your experience, Julie! It's great to hear that Andrew and Simon provided such professional and effective service in resolving the ant infestation in your home. I'll make sure to pass on your kind feedback to them.

5つ星のうち5の評価

Warren Hughes did our reticulation…

Warren Hughes did our reticulation yesterday and showed true ability in his work along with courtesy and politeness. His professionalism and care was outstanding. Thank you for good polite staff out in the field and in the office.

2024年9月19日
自発的なレビュー
Rentokil Pest Control Australia ロゴ

Rentokil Pest Control Australia からの回答

Thank you for sharing your wonderful feedback! It's fantastic to hear that Warren Hughes demonstrated such professionalism, care, and politeness during his work on your reticulation. I'll make sure to pass on your kind words to him and the team.

5つ星のうち1の評価

A truly pathetic company

A truly pathetic company we booked this company to come out and do an inspection at a site did not bother to even call to sight the crew was not coming rescheduled it two days earlier and then again wanted to come earlier today did not come did not call and have not bothered to respond to numerous emails this company should go out of business.

2024年7月9日
自発的なレビュー
Rentokil Pest Control Australia ロゴ

Rentokil Pest Control Australia からの回答

Hi Rowan. We are so sorry to hear this and apologise that this has been your experience. This is not our usual practice. We would like to investigate this further. If you would like to be contacted, could you please send your contact details to customer-care-au@rentokil-initial.com, kind regards, Lisa

5つ星のうち1の評価

Do not use Rentokil Albury

Do not use Rentokil Albury. I have recently had a terrible experience with these guys. Failed to check bait station on time because apparently I was too far away after they had already committed to the job. In this time i had termites move to other areas of the house. Following that i had trouble getting a report from them and when i did it was not even for my property.

2023年12月1日
自発的なレビュー
5つ星のうち1の評価

Local office usually good

Usually a positive service from local office.
Experienced soured by the lies and obnoxious messaging from the head office team in Lidcombe.
Feel free to retract your lies and apologise for the unnecessary tone of your email.

2023年10月19日
自発的なレビュー
5つ星のうち1の評価

I am required to use this company…

I am required to use this company (Albury branch) for my annual termite warranty inspection for my home built by Rawsons 2 years ago. Absolutely sh!t company to deal with, won't return calls, emails, show up to appointments, provide a annual termite report etc. They have no interest in completing the annual termite inspection all so they can get out of honouring their warranty. Beware if you are building a new home.

2023年1月31日
自発的なレビュー
Rentokil Pest Control Australia ロゴ

Rentokil Pest Control Australia からの回答

Hi Dan, Thank you for bringing your concern to our attention. This is not our normal practice and apologize. I will be bringing this concern to Management attention. Can I ask you to email me your contact details to customer-care-au@rentokil-initial.com. Thanks Nadia

5つ星のうち5の評価

Happy Customer

I extremely happy with the service carried out today, your technician was efficient, diligent and good communicator..
The technician was Toan Pham.

2023年1月19日
自発的なレビュー
Rentokil Pest Control Australia ロゴ

Rentokil Pest Control Australia からの回答

5 Star rating! Thank you Richard, we are really proud of our technician Toan and glad you experienced his great customer service.

5つ星のうち5の評価

Professional and friendly

Had great experiences with Rentokil.
Always professional, on time and thorough.
Ranjit has done our house a number of times and he is excellent and friendly!

2022年11月21日
自発的なレビュー
Rentokil Pest Control Australia ロゴ

Rentokil Pest Control Australia からの回答

Thank you Dave, for taking the time out to rate our services so highly and praise our technician Ranjit. We are proud of Ranjit's work, and glad you experienced his excellent customer service. Thanks Nadia

5つ星のうち5の評価

Phil C is a credit to Rentokil

Phil C is a credit to Rentokil . He spotted a leak in our roof which was very small but could have caused damage long term . he is easy to deal with and is very knowledgeable and informative also passionate about keeping those pests and termites away

2021年11月29日
自発的なレビュー
Rentokil Pest Control Australia ロゴ

Rentokil Pest Control Australia からの回答

5 Star rating thank you Phil! We are very pleased to hear that you're satisfied with our services as our team works extremely hard to go above and beyond for our customers!

5つ星のうち4の評価

Satisfied Customer

After learning about a problem I had with communication & one of Rentokil’s policies, a manager got back to me very promptly. Thank you for resolving my issue & hopefully you will take some of my ideas on board in the future.

2021年3月1日
自発的なレビュー
Rentokil Pest Control Australia ロゴ

Rentokil Pest Control Australia からの回答

Hi Naomi, Thank you for brining your concern to our attention. This is not the way we want our customers to feel and we are extremely disappointed you had this experience with us, this is not our normal practice and apologise . I would like to address your concerns. Can I ask you to email me your contact details to customer-care-au@rentokil-initial.com. Thanks Nadia.

Thank you Naomi! We always take customer feedback seriously and are very pleased your concerns were addressed as you are a valued customer. We look forward to servicing's your property for many years to come. Thanks Nadia.

5つ星のうち1の評価

Rentokil is allegedly a big and…

Rentokil is allegedly a big and efficient company offering termite control. Its website is full of glowing customer reviews but I have had a terrible experience. I had a rentokil termite inspection 6 months ago only to find I have a major termite infestation. When I called to arrange an urgent visit I was told by the call center person that I would hear from a consultant. After 6 hours of no call back I called again and was told by another phone person that they would email the consultant. The next morning still no reply. I called again and was told after making a big fuss that this phone person would investigate only to be told that the consultant they were allegedly contacting was on leave although none of the call center people knew this! I wasted 24 hours with this nonsense. Terrible customer service for a returning customer who obviously wont be returning. By the way the company obviously also lost revenue that would have run into the thousands.

2021年1月11日
自発的なレビュー
Rentokil Pest Control Australia ロゴ

Rentokil Pest Control Australia からの回答

Hi Diane, Thank you for bringing your concerns to our attention. We are extremely disappointed you had this experience with us , this is not our normal practice and apologise . I would like to address your concerns, can you please email me on customer-care-au@rentokil-initial.com with your contact details. Thanks Nadia.

5つ星のうち5の評価

First rate customer support

I spoke to someone I knew there, Ali Abdallah. Had an emergency and he organised a same day service call out for me.

A level above the rest, they should all be this good, can’t recommend enough.

2020年12月20日
自発的なレビュー
Rentokil Pest Control Australia ロゴ

Rentokil Pest Control Australia からの回答

5 Star rating thank you for the positive feedback Peter! We are happy you experiences our great customer service as our team work extremely hard to go above and beyond for our customers. Your technician Ali will be pleased to read your positive read back. Thanks

5つ星のうち5の評価

Ali Abdallah

We have been dealing with Rentokil for many years now, our service technician Ali Abdallah has always demonstrated the highest of professionalism and commitment to his work. Ali is transparent and honest with his clients and has great customer service. True asset to the business.

2020年12月17日
自発的なレビュー
Rentokil Pest Control Australia ロゴ

Rentokil Pest Control Australia からの回答

Thank you for taking the time to leave us a review Steven. We appreciate your loyalty and look forward to maintaining your services for many years to come. Ali is a brilliant Technician and we are so proud of your technician's Ali's work. We are happy you have experienced his great customer service he will be happy to hear about your feedback. Thanks.

5つ星のうち5の評価

Excellent service

2020年12月16日
Rentokil Pest Control Australia ロゴ

Rentokil Pest Control Australia からの回答

5 Star Rating, thank you Bobbi! We love hearing our customers are happy with our quality and efficient services we provide. Viliami our technician will be pleased to hear your feedback. Thanks.

5つ星のうち5の評価

Ali Abdallah a dedicated professional

Our Pest Control Technician Ali Abdallah is such a dedicated individual, and his continual professionalism and knowledge instils confidence in knowing our site is safeguarded. Overall Rentokil provides us with a great service, and they are very responsive to our needs.

2020年12月16日
自発的なレビュー
Rentokil Pest Control Australia ロゴ

Rentokil Pest Control Australia からの回答

5 Star rating! Thank you for the high rating and positive feedback Riccardo! Ali is a brilliant technician and we are very proud of his work. We are glad you experienced his great customer service and we love hearing our customers are happy with our quality and efficient services we provide. Ali your Technician will be happy to see your positive feedback. Thanks

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