They came into my lunch room while I was eating lunch and checking the mouse traps not even properly. Pretending there was a mouse 🐁 in there was not even professional there a disgrace, very rude man... もっと見る
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We had our yearly inspection today at 13 Lodge Ave Old Toongabbie 2146 Your 2 men who introduced themselves to us Sean and Cooper both had excellent customer service and were very polite in ever... もっと見る
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Mohammed Jamal completed a pest control spray at our home in Strathfield. He was professional, polite, and very friendly throughout the service. His attention to detail and genuine care were outstan... もっと見る
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Simon visited us today because of a fresh outbreak of white ants. He was prompt helpful and polite. He answered each question with a full explanation. We have used Rentokil over many years but have f... もっと見る
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企業情報
当該企業による記述
Rentokil Pest Control. Contact the Experts. Local, Effective and Reliable! Rentokil Pest Control Specialists Are Local to You - Call Us Today.
連絡先
Birnie Avenue 3-29, 2141, Lidcombe, 米国
- 1300RENTOKIL
- au-marketing@rentokil-initial.com
- rentokil.com.au
3.7
まあまあ
1246件のレビュー
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everything was very good BUT because…
everything was very good BUT because the technician was dedicated in doing the job properly and thoroughly he was very pushed for time. i offered as much assistance as possible and saved him a few hours but he was still on site nearly 10 hours. i am not complaining about the inspection or the work but i worked with him all day so it should really have been a 2 person job. the external baits, internal underfloor and the roof space inspection/s could have been done by 2 people in 8 hours but then there is the paperwork. the original inspection and quote, then the technician work - all very very good but without my assistance the technician would have been there a lot longer. at least i can say he did an exceptional job - and i'm a very fussy tradesman!!!
2020年5月7日
自発的なレビュー
Rentokil Pest Control Australia からの回答
Thank you for taking the time out to review us Mark, and appreciate taking the time out to assist our technician and we will address your concern for time and how many technicians should be on site . We love hearing our customers are happy with our quality and efficient services we provide. Your technician Matthew will be happy to hear the positive feedback. Thank you .
Little late with the review but the…
Little late with the review but the Rentokil guy was great.
2020年5月5日
自発的なレビュー
Rentokil Pest Control Australia からの回答
5 Star Rating, thank you Michelle! We love hearing our customers are happy with our quality and efficient services we provide. Your technician David will be happy to hear the positive feedback. Thank you .
Great pest service but discount for…
Great pest service but discount for loyalty customers would be great!
2020年5月4日
自発的なレビュー
Rentokil Pest Control Australia からの回答
Thank you for taking the time to leave us a review Kylie. We appreciate your loyalty and look forward to maintaining your services for many years to come and will bring your request to our Managers attention. As we do have ongoing specials. Thanks
i was very happy with there …
i was very happy with there service and i would truely recomend there work thank you
2020年5月4日
自発的なレビュー
Rentokil Pest Control Australia からの回答
5 Star rating thank you for the high rating and positive feedback Sylvia! Matthew is a brilliant Technician and so proud of your technician's Matthew's work. We are happy you have experienced his great customer service he will be happy to hear about your feedback. Thanks.
The technician who attended this year…
The technician who attended this year was very thorough & efficient. Nothing was too much trouble- went into the ceiling & took extra care in areas we were concerned about. We are keen to have this technician again next year due to his professional approach.
2020年4月15日
自発的なレビュー
Rentokil Pest Control Australia からの回答
5 Star rating! Thank you for the high rating and positive feedback Jenny and Chris. Stephen is a brilliant and we are very proud of his work. We are glad you experienced his great customer service. Stephen your Technician will be happy to see your positive feedback. Thanks
Service consultant was professional and…
Service consultant was professional and proficient.
2020年4月15日
自発的なレビュー
Rentokil Pest Control Australia からの回答
5 Star Rating, thank you Julie! We love hearing our customers are happy with our quality and efficient services we provide. We will ensure that your Technician, Julie is recognised for efforts!
Jackie from Rentokil have excellent…
Jackie from Rentokil have excellent professional and respond in fastest time and love to continue to work with him in the future.
2020年4月15日
自発的なレビュー
Rentokil Pest Control Australia からの回答
Thank you for taking the time to leave us a review and praising our technician Jack so highly, Jin! We are so proud of his work and happy you have experienced his great customer service. and we are looking forward to maintaining the services at your property.Thank you.
Taylah Cooper
The Taylah Cooper came twice to our store once on 6-6-19 and again on 12-9-19....I (Store Manager Damita) wasn't available on his first visit 6-6-19 but I did see him on 12-9-19 and he was argumentative with me. I suspect that he just thought that I was a worker and I had just started.......I have been managing this store for the past two and a half years and I know it inside and out.......I tried to explain to him where the bait boxes were but he didn't listen he mistakenly thought that my store was another store that he had visited.....in his haste he neglected to bait all of the bait boxes......if he ever comes back here again I hope that he realizes that I have completely new staff.......I also hope that he makes sure that he does a thorough job and ask to speak to the store manager!.......thank you Damita
2020年4月11日
自発的なレビュー
Rentokil Pest Control Australia からの回答
Hi Damita, Thank you for bringing your concern to our attention. We are extremely disappointed you have had this experience with us and apologise . This is not our normal practice and as we take feedback like this extremely seriously. We will be addressing this matter.
Our Customer Service Manager will be in contact with you.
Steven is well informed and did an…
Steven is well informed and did an excellent job.
2020年4月9日
自発的なレビュー
Rentokil Pest Control Australia からの回答
Thank you for taking the time to leave us a review and praising our technician Stephen so highly, Valerie! We are so proud of his work and happy you have experienced his great customer service. Thank you.
Our consultant was profesional …
Our consultant was profesional friendly and very helpful and went out of his way to explain things to me. He went overtime just to get the job completed, "it was a big job" A very competent worker.
2020年4月8日
自発的なレビュー
Rentokil Pest Control Australia からの回答
5 Star rating thank you Jacque! We are very pleased to hear that you're satisfied with our services as our team works extremely hard to go above and beyond for our customers! Matthew your technician will be pleased to hear your positive feedback.
Melbourne Attendance by David-Top Notch service
David came into our office and was nothing but professional and informative. He explained everything he was doing in detail and was very thorough, he didn't leave a stone unturned as they say.
Was extremely happy with his suggestions, his patience with my silly questions and his wealth of knowledge overall.
He was a pleasure to deal with and is an asset to your company here in Melbourne.
2020年4月8日
自発的なレビュー
Rentokil Pest Control Australia からの回答
5 Star rating thank you for the high rating and positive feedback Nichola! David is a brilliant Technician and so proud of your technician's David's work. We are happy you have experienced his great customer service he will be happy to hear about your feedback. Thanks.
Technician was extremely helpful and…
Technician was extremely helpful and thorough. Thanks
2020年4月7日
自発的なレビュー
Rentokil Pest Control Australia からの回答
5 Star Rating, thank you Simon! We love hearing our customers are happy with our quality and efficient services we provide. Your technician Andrew will happy to hear your feedback.
Very pleased with service
Very pleased with service. Kept informed of time to arrival. Office staff very good.
2020年4月7日
自発的なレビュー
Rentokil Pest Control Australia からの回答
Thank you for taking the time out to review us Norma! We know our customers have a busy scheduled so we always try to be prompt. We are very proud of our Technicians and glad you have experienced their helpful attitude. Andrew your technician will be pleased to hear your feedback.
Highly Recommended
Andrew was great - works carried out very professionally. Also appreciate Sue's reminder calls to schedule the annual inspection, thank you!
2020年4月7日
自発的なレビュー
Rentokil Pest Control Australia からの回答
5 Star rating thank you EP! We are very pleased to hear that you're satisfied with our services as our team works extremely hard to go above and beyond for our customers! Thanks
Thank you to Perth office for sorting out billing issue
When I experienced billing issues with Rentokil's eastern states office, the local office (Perth) were highly professional and went out of their way to sort things out. With the recent inspection of my property, the service was conducted in accordance with all Covid-19 precautions, and my concerns regarding pest activity were listened to carefully and acted on.
2020年4月1日
自発的なレビュー
Rentokil Pest Control Australia からの回答
Thank you for taking the time out to review us Ellie and glad your concern was addressed in a timely manner. Our first priority is to ensure the safety of our customers and employees, we always practice safety measures. We are happy you experiences our great customer service as our team work extremely hard to go above and beyond for our customers. Your technician Andrew will be happy to hear about the positive feedback. Thank you.
Rentokil Pest Control Australia からの回答
Thank you for taking the time out to review us Joshua! We know our customers have a busy schedule so we try to be prompt and we love hearing our customers are happy with our quality and efficient services we provide. We take the current situation very seriously and always practice health and safety procedures. Thank you.
Andrew was very helpful and informative with the ant inspection
Andrew was very helpful and informative. 5 stars
2020年3月27日
自発的なレビュー
Rentokil Pest Control Australia からの回答
5 Star rating! Thank you for the high rating and positive feedback Jerremy. Andrew is a brilliant and we are very proud of his work. We are glad you experienced his great customer service. Andrew your Technician will be happy to see your positive feedback. Thanks
The serviceman Wilfrid knows the pest…
The serviceman Wilfrid knows the pest control business and goes above and beyond his required and agreed service duties. The service manager Sanjay David also took the time to both contact and meet with me to insure that we had the best service in place.
2020年3月27日
自発的なレビュー
Rentokil Pest Control Australia からの回答
5 Star rating thank you Allan! We are very pleased to hear that you're satisfied with our services as our team works extremely hard to go above and beyond for our customers! We are so proud of your technician's Wilfrid's work and happy you have experienced his great customer service. Both Wilfrid and David will be happy to hear your positive feedback. Thank you.
Rentokil Pest Control Australia からの回答
5 Star rating thank you Ross! We are very pleased to hear that you're satisfied with our services as our team works extremely hard to go above and beyond for our customers! We will ensure that your Technician, Rosamaria is recognised for effort.
Rentokil Pest Control Australia からの回答
5 Star Rating, thank you David ! We love hearing our customers are happy with our quality and efficient services we provide. We will ensure that your Technician, Wilfrid is recognised for efforts!
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