Responsible Travel Latin America レビュー 63

A Valentina, quiero expresar mi más sincero agradecimiento por la maravillosa experiencia de viaje que organizaste para nuestro grupo. Desde los vuelos hasta los hoteles, todo fue muy bueno y personalizado a nuestras necesidades. ¡Muchas gracias por tu profesionalismo!
Gracias por la experiencia memorable que ha quedado en nuestros clientes quienes confiaron plenamente en nuestra planificación.

We truly enjoyed our trip to Ecuador and Colombia thanks to the excellent arrangements made by Responsible travel. From the start, their representative Sebastian was attentive, engaged and helpful with every question or request we had. We were met at every airport by a driver or guide, making us feel comfortable. All the drivers were very helpful and courteous and the guides were very knowledgeable and considerate with history as well as current affairs of the place. There were 2 things that absolutely charmed us. The company arranged for us to plant a protected species plant- a wax palm that grows only in the cloud forest of the Cocora valley, thus compensating for our carbon footprint in a small way. The other surprise they had for us was when they arranged a couple of meals for us at very charming restaurants in both Ecuador and Colombia.
We thoroughly enjoyed our trip with Responsible Travel and would certainly recommend it to our friends and family

If you want a travel experience that supports local communities while making you feel like family, Responsible Travel Latin America is the choice for you. As a solo traveler, I felt at home from day one.

1. Exceptional Personal Care
- Valentina (the RTLA rep): She tailored my itinerary perfectly and checked in on me constantly, even on my "off" days. Her warmth made me feel safe and welcome in a new country.
- Kim (Tour guide): An expert guide in Quito and Ecuador in general, who adjusted to my pace perfectly. Even on the way to the airport, she shared insights and enriched my experience right up to the last second of my trip.

2. Real Social & Eco-Impact
I booked a trip to the Cuyabeno Nature Reserve with Responsible Travel Latin America. Booking with RTLA means your money stays in Ecuador.
- Nicky Amazon Lodge: Ecuadorian-owned and run by locals. They work directly with the Siona indigenous community, helping them protect the reserve.
- Sustainability: From adopting a tree in the Amazon to neutralize my carbon footprint to the lodge's eco-friendly practices (limited power/biodegradable products), the commitment to the planet is genuine.
- Social Impact: supporting local initiatives, such as empowering women in vulnerable situations within communities.

Bottom Line-
RTLA offers a friend-like level of care that other agencies I've worked with simply can't match. I’ll definitely be using them again for my next Latin American adventure.

The great thing about our trip is that we don’t have to plan for it, that we have a guide that is knowledgeable about the history of the place, that every thing about the trip is being taken care of including the flights.

We have just come back from an amazing trip put together by Alvaro. From start to finish the experience was fantastic. We were looked after so well, especially by Josselyn our agent whilst away, she really couldn’t do enough to help us, always at the end of the phone, or just checking in with us that everything was ok. Also big thank you to our guides Robert in Lima, Marco in Cusco, Christian and Francisco in Ecuador who also helped to make our time special. Every part of the holiday was great but the highlights were the Amazon and the Galapagos. We have made sine remarkable memories. I high recommend this company.

This is the second time I used this agency. First time for 2 weeks trip in Chile and this time for a week trip in Colombia, Cartagena, Santa Marta& Tayrona. I definitely plan on continuing to use their services. The staff is amazing, great communication at all times and all the guides went above and beyond. Reliable, great agency with personalized tours based on your needs.

The company's service and availability was excellent. Help with problems and solutions was excellent, they didn't leave until the problem was solved. Personal accompaniment. The guide was a bit strict and treated us as if we were children and this was on a general trip.

Valentina did a terrific job in coordinating our travel to the Quito, the Galapagos, Cusco, Machu Pichu, and Tambopata. She was very attentive and was avaiable to answer questions we had. Accommodations were comfortable and situated in good locations, although one was not within walking distance of restaurants. The transfers were seamless and local guides very knowledgeable and friendly.

Our tour coordinator Valentina did a great job coordinating our trip to the Galapagos, Machu Pichu and the Amazon. The daily events and tours were informative and fun. The tour guides were exceptional especially the one we had in Machu Pichu. Love the accommodations especially in Santa Cruz and the Amazon. The tour company tailored the experiences to meet our needs. We wanted to snorkel a lot in the Galapagos and they made sure we did! Would definitely use them again!

We had an excellent manager.
Valentina did a great job coordinating and attending to our needs in our Ecuador ( Quito and Galapagos) and Perú ( Cusco, Machu Pichu and Amazon) adventure. All of the local tour guides were excellent too!!

From start to finish Responsible travel was amazing. Alvaro and Jeferson planned a perfect trip to the Galápagos Islands for me and my family. The communication was fantastic during the planning of the trip. Once the trip started, our hand was held on each step/transfer. It made the whole vacation so easy. On top of it, Jeferson checked in on us via WhatsApp almost everyday. The customer service was top notch. If you want to plan a fantastic trip to Ecuador or the Galapagos, definitely ask for Alvaro and Jeferson. Trip of a lifetime!
Thank you again!

Alvaro and his team were amazing in the planning process. He went back forth countless times with me and my family changing the itinerary until we were fully satisfied. He favored in every part of our needs throughout and made sure we were happy with the final plan.

Once we started , I was worried we would be left hung to dry. But no. That’s where Jose took over and saw through day by day needs while we were here. We had a last minute change , and Jose quickly made that happen.

I know we might have paid more through the travel team as opposed to if I had done it on my own, but the extra cost was a peace of mind knowing someone is here to help when needed

An Unforgettable Experience in Ecuador & the Galápagos

Our vacation in Ecuador and the Galápagos was absolutely amazing. We completely fell in love with the country, its people, and especially the incredible animals of the Galápagos—everything was far beyond our expectations.

We were lucky to have such wonderful guides. Francesco was much more than a guide; he truly wanted us to experience the real Ecuador. He introduced us to local food, took us to buy fresh fruits, and shared so many typical Ecuadorian dishes. By the end of the trip, he felt like a true friend.

In the jungle, Miquel was an excellent guide. We give him huge credit for learning English by himself—his effort and dedication were impressive, and he made our time in the jungle even more special.

We also really enjoyed spending time with Dave. His deep knowledge about Ecuador amazed us, and the hike (climbing) near Cotopaxi was, without a doubt, one of the best attractions of the entire trip.

Cecilia was wonderful as well. She took great care of us during our transfers from the jungle to Quito and beyond, always making sure everything went smoothly.

The Galápagos Islands were simply breathtaking. Seeing the animals up close was a once-in-a-lifetime experience and even more incredible than we had imagined.

This trip gave us memories we will never forget. Ecuador and the Galápagos stole our hearts, and we cannot recommend this experience enough.

The trip to North Seymour in the Galápagos was the best experience of our lives—seeing the wildlife so close was unforgettable.”

Maria at Responsible Travel was recommended by relatives who had recently visited Ecuador. She helped us book a trip that included a Galapagos cruise, Quito stay and tour, and Amazon Lodge. She was very patient and helpful as we evaluated various options, and incredibly responsive throughout. When we had a couple of glitches during the trip, she was right on top of it, including retrieving a wallet and some jewelry our daughter forgot on the cruise ship and having it delivered to us in Quito before we returned home. All the guides, the cruise ship and the lodge were great. Would 110% recommend.

Excelente experiencia.
Toda la planificación fue impecable, desde las conversaciones iniciales con Álvaro para diseñar el viaje y definir las actividades, hasta la coordinación en destino a cargo de Sebastián, quien nos recibió y estuvo pendiente de los hoteles, excursiones y traslados.
No se omitió ni un solo detalle; todo fluyó de manera organizada, puntual y sin contratiempos.
Altamente recomendados.

I had the best time on my trip in the Amazon and it’s all thanks to Jeferson, from Responsible Travel. He was so incredibly helpful, polite and friendly and made booking the trip so easy to do. He really helped me get the most out of my experience.
If you’re thinking of going, do it, you truly won’t regret it. And hands down Nicky lodge in the Cuyabeno reserve is the best!

We recently took a trip to Ecuador and Peru, which included Galapagos, Machu Pichu and the Amazon. The organization of this company was phenomenal. Alvaro helped us plan the most amazing trip and was very quick with responses and replying to all questions within a day! We also had constant communication with Jose throughout the entire trip. He was always checking in and making sure everything was going well or if we had any concerns! They were both very attentive throughout the entire process!

We had many internal flights and we always had a driver and/or guide waiting for us the second we came out of the airport and for every planned activity. We never had time to guess where we had to go next or where we needed to go, everything was laid out for us flawlessly. We commented on how smooth everything went multiple times throughout our trip!

We loved all of our guides and drivers!

All of our internal flights were taken care of and our tickets/boarding passes were sent to us well in advance. The itinerary was jam packed and busy, not a lot of downtime but it was a great trip!

I would recommend this company to anyone and I would definitely use them again for future trips!

I booked a trip to Galapagos with Jose. We stayed 5 nights in finch bay hotel and booked daily activities around. Jose was extremely responsive 24/7. The activities were very well organized and a fit. Everything worked out. From arrival at the airport until departure. My rating is „only“ 4 stars since the price maybe indicates an even more personalized, maybe more exclusive trip - in comparison to destinations outside Galapagos.

My thanks to Riwal for organising and overseeing a wonderful, stress-free trip.
Riwal’s patience and prompt responses during the planning stages were greatly appreciated. The reassurance of knowing Riwal was always accessible via WhatsApp whilst we were travelling provided invaluable support throughout our journey. His communication was consistently excellent, keeping in touch with us daily to ensure we were well prepared for the day ahead.
In addition to Riwal’s guidance, the local agents responsible for organising our daily tours and drivers were outstanding. They kept us informed in a timely manner and regularly followed up to check on how our days unfolded. These efforts contributed significantly to the smooth running of our trip.
All the places we visited were well worth the experience and enriched by invaluable conversations with experienced and knowledgeable guides. Our guides made the trip special; we learnt heaps, their local knowledge was exceptional as was the manner they engaged with us.
Overall, our accommodation and service couldn’t be faulted, especially in San Pedro, Santiago and Puerto Natales.
The tour enabled us to successfully travel through jaw dropping landscapes, experience the fullness of Chile and engage with interesting people. It was a memorable and enjoyable experience.

Experiência maravilhosa, equipe sempre muito simpática e prestativa.
Muito pontuais também.
Obrigada.