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Resupply, Inc. レビュー 22,234

TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Their communications throughout were excellent. I received messages in advance confirming the pickup during the week of, day before, and morning of. The guys were prompt, courteous and got the job don... もっと見る

5つ星のうち2の評価

The person picking up the furniture kept pushing back the time to meet. They then would not start loading items until the next day. During the time they were loading the items, they called and asked t... もっと見る

5つ星のうち5の評価

It was easy to set up online, I was able to schedule a pickup for the next day, I got phone and text message updates and received the final invoice and tax receipt immediately after pickup. The two ge... もっと見る

5つ星のうち5の評価

So I found ReSupply on a whim. We had an urgent move out of state and needing to rehome our large sectional and other furniture. After a 30 second google search, I found ReSupply and read about their... もっと見る

企業情報

当該企業による記述

ReSupply is a Veteran-founded organization that partners with nonprofits across the country to provide convenient, affordable, full-service donation pickups for their donors. We pick up when nonprofits can't. We pick up all items in any condition, within 24 hours, from anywhere in your home, and deliver them to a local partnered nonprofit to benefit their mission and be reused. To date, because of generous donors, ReSupply has kept over 36 Million Pounds out of our landfills and brought over $40 Million in resources to our nonprofit partners. It's Giving Made Simple.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

2万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

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5つ星のうち1の評価

They were not interested in the good…

They were not interested in the good furniture, only interested in making sure they got their disposal fee which is probably more than selling it to a good cause.

2026年5月28日
Resupply, Inc. ロゴ

Resupply, Inc. からの回答

We're sorry to hear this was your experience. Part of our partnership with the charities is that they are allowed to accept and decline items according to their donation guidelines. As not all items can be accepted when an item is seen as likely to not be accepted because of item type, rips/tears/pet fur etc, we allow our haulers to add a recycling fee so that donors still have the option to have the items picked up if they'd like.

5つ星のうち1の評価

My timing window was 8-12

My timing window was 8-12. No text about delay. I initiated text only to learn that they were going to be late. They didn’t arrive until two hours past the timing window. Price increased by $95 from quote. They should have reduced price because of the long delay. Would not use again.

2026年5月22日
Resupply, Inc. ロゴ

Resupply, Inc. からの回答

Hi there! Thank you for sharing your feedback, we are very sorry to hear that the driver was this late and will touchbase with them to ensure they are properly scheduled moving forward. We are investigating the upcharges on your work order as well.

5つ星のうち4の評価

Easy Donation Experience

It was a simple process online to make an appointment for my donation pickup.
The company that picked up the furniture was good about keeping me informed about their arrival. It went smoothly.

2026年5月29日
5つ星のうち5の評価

THANK YOU!!!

The overall process from initial contact to your team picking up the donated items from our mother's apartment was great! We were late in getting this done, and your team was able to accommodate a quick turnaround on a pick up date!

Thanks to ReSupply, we were able to provide someone with household items that they might not otherwise have been able to get!

2026年5月28日
5つ星のうち2の評価

Quote doubled

While they were there when scheduled, the quote doubled once they got there. No explanation. I put exactly the furniture there was when scheduled, and it went from $150 to $380. Beware, I think it was because we needed the furniture gone due to a death in the family.

2026年6月2日
自発的なレビュー
Resupply, Inc. ロゴ

Resupply, Inc. からの回答

We are truly sorry to hear about the unexpected increase in your quote and the difficult circumstances you were facing. We understand how upsetting this experience must have been, especially during such a sensitive time. We are reviewing our quoting process to prevent this from happening again.

5つ星のうち2の評価

No one showed up for my first scheduled…

No one showed up for my first scheduled appointment. I rescheduled it after 2 days waiting for a response from customer service. The website said they accepted mattresses and box springs but didn't say there was a $20.00 recycling fee until the driver arrived to pick them up. It felt like a switch and bait tactic. The service wasn't worth the cost.

2026年5月26日
5つ星のうち2の評価

Pick up window was changed by them on…

Pick up window was changed by them on the day of pickup and they were still late. Tried to contact for assistance and no one responded until the following day. One upside, once they arrived, it took them less than 15 minutes to move items out. They were capable but the more than 7.5 hour wait was a bit too much for me.

2026年6月1日
5つ星のうち5の評価

Very pleased with their valuable…

Very pleased with their valuable service! They made every step of donating our furniture easy and professional, from the application, the first confirmation text, to the pickup. The drivers were great! Their fee was very reasonable. Highly recommend!!!

2026年5月31日

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詳細情報