Their communications throughout were excellent. I received messages in advance confirming the pickup during the week of, day before, and morning of. The guys were prompt, courteous and got the job don... もっと見る

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The person picking up the furniture kept pushing back the time to meet. They then would not start loading items until the next day. During the time they were loading the items, they called and asked t... もっと見る
It was easy to set up online, I was able to schedule a pickup for the next day, I got phone and text message updates and received the final invoice and tax receipt immediately after pickup. The two ge... もっと見る
So I found ReSupply on a whim. We had an urgent move out of state and needing to rehome our large sectional and other furniture. After a 30 second google search, I found ReSupply and read about their... もっと見る
企業情報
当該企業による記述
ReSupply is a Veteran-founded organization that partners with nonprofits across the country to provide convenient, affordable, full-service donation pickups for their donors. We pick up when nonprofits can't. We pick up all items in any condition, within 24 hours, from anywhere in your home, and deliver them to a local partnered nonprofit to benefit their mission and be reused. To date, because of generous donors, ReSupply has kept over 36 Million Pounds out of our landfills and brought over $40 Million in resources to our nonprofit partners. It's Giving Made Simple.
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顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent
Capable, responsive and friendly service throughout my experience. Staff on the phone and the moving personnel were terrific. Great system for notifying me of estimated time.
The men sent to pick up the bedroom set…
The men sent to pick up the bedroom set to pick up bedroom set were personable, efficient, and hard working.
A Disppointment
The description oof Resupply is that the company takes home supplies/furniture, etc. and finds new homes for the pieces. The man who came into our home was rather surly, not even greeting us, and pointed out that only a few items could be donated, but that he could remove all of our items. His attitude was so offputting that we decided to once more call 1800 GOTJUNK as they have always been personable and helpful. They came and cleared out the house and garage
Very good experience
I appreciated the good communication throughout the process, being on time, being efficient and thorough, and being respectful of my property. Thanks to the guys.
回答に AI 支援を利用する場合があります詳細を表示
The service was adequate
The service was adequate. Nothing special. Not thrilled with the pricing and initially quoted a rate $300 less than what was charged. Service seemed poorly explained when I called in regarding the cost.

Resupply, Inc. からの回答
Could be 5 star
I searched Goodwill and Salvation Army for ways to donate and both led me here. I was concerned it was some sort of internet scam, but after careful review found it legit.
It wa every easy to schedule a pick up once o selected pick up for a fee. When I I initially selected for free, I received no reply for 7 days. The fee I was originally quoted was for $250 for an entertainment center, a chair, 2 nightstands, and a coffee table. In the end the fee was $320 when added tip, fuel fee, and a rug holder.
Throughout the process after I change fit to be fee based, every part was very communicative. The men were kind. The work was efficient. All went well. The only reason for the 4stars is because of the lack of communication about anyone being willing to do it for free. In any case, it was a pleasure to know our beloved furniture was going to Habitat for humanity.
Your representatives were helpful
Your representatives were helpful, on time and fast. The only negative is that your website listed mattresses as something they could take. It turns out that you don't take mattresses but fortunately they were able to dispose of the one I had.
Came late for pick up
Came late for pick up, ran over my curb, but then did a nice job with pick up. Drivers were friendly too.
The service was excellent and quick
The service was excellent and quick. They did a good job with being careful removing the furniture and had a nice attitude.
While we had to pay to have our…
While we had to pay to have our donations taken, the process was smooth and the people who came to remove the items were very nice and professional.
Highly Recommend Resupply
Resupply was timely and professional. And I was thrilled to support a veteran-run organization as well as The Salvation Army.
Great efficient experience and friendly…
Great efficient experience and friendly helpers who were very nice
Shane was in and out within 30 minutes…
Shane was in and out within 30 minutes or so. Polite, careful, and pleasant to deal with.
I was told that I would receive a…
I was told that I would receive a receipt from Goodwill indicating that they had received the coffee table that you picked up. I have no proof that Goodwill receive the Table. All I have is your invoice for the pick up.
How do I proceed to get a proof that Goodwill actually received the Table?
John Terry
Timely and very professional
Timely and very professional. Took great care with the items. Will recommend friends and family to donate gently used items this way.
Wish this company had been more honest with me
When I originally called I told the person I had a sleeper sofa - and they assured me it would be donated. When the driver got here and totaled up my charges it was significantly higher than I was quoted (about 80% higher) - when I looked closely at the charges there was a 'recycle fee of $150.00, not to mention the gas surcharge of $19.00. And I found out that my sofa in excellent condition was going to the dump! I was crushed, but I couldn't figure anything else out at the moment - so I went ahead and let them take it. The team was nice about it, but I wish I had known beforehand and tried to find another solution. I'm sure there is someone out there could have really used this nice piece of furniture. I understand the 'bedbug' issue - but what guarantee is there that any other piece of furniture doesn't have bedbugs?? If you have an infestation in your apartment, I don't think the bedbugs limit themselves to your bed. There are no bedbugs in my apartment, but even so, couldn't they treat it - fumigate it? so anyway, I am heartbroken, sad, and less than happy...
Team did an excellent job!
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