Retirement Homesearch レビュヌ 

125
•
TrustScore 5段階評䟡の4.5

4.7

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5぀星のうち5の評䟡

Wow! What a breath of fresh air! Debbie (Sales Progressor) at Retirement Home Search was absolutely brilliant and without her help the sale could have fallen through multiple times. Having worked in t... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Such an easy experience from start to finish. Homesearch did not charge any more than a local estate agent would have done, and were the perfect agents to handle the sale of my late mother’s pro... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We tried other high street estate agents first to know avail. Things began to move very soon after going to Retirement Homesearch. They secured a sale and stayed in touch throughout the whole process.... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

Disappointed that no hot water pressure had to replace water tank to obtain any hot water. Dishwasher rusty and leaking had to replace this. Also hadn’t realised that the lease needed extending which... もっず芋る

䌁業が回答したした

䌁業情報

  1. 退職制床提䟛業者

圓該䌁業による蚘述

The UK's leading retirement home specialist. Helping thousands of clients buy and sell their retirement properties for over 30 years.


連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

125件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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4.7

すべおのレビュヌ

(125)

過去12か月のレビュヌ数: 50ä»¶

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5぀星のうち5の評䟡

The Retirement Homesearch team


The Retirement Homesearch team facilitated the sale in an efficient and professional manner, esoecially in terms if providing communications link between Buyer, Seller and their respective solicitors. Would thoroughly recommend their services.

2025幎7月15日
自発的なレビュヌ
Retirement Homesearch ロゎ

Retirement Homesearch からの回答

Thank you for your wonderful feedback! We're thrilled to hear that our team provided efficient and professional service throughout the process. Your recommendation means a lot to us, and we’re glad to have been a part of your journey.

5぀星のうち5の評䟡

Very good initial service

2025幎8月22日
自発的なレビュヌ
Retirement Homesearch ロゎ

Retirement Homesearch からの回答

Thank you for your positive feedback, Mike! We're thrilled to hear you had a great experience with our initial service. Your satisfaction is important to us, and we look forward to assisting you further on your journey.

5぀星のうち5の評䟡

Excellent services from Rachel Hazel


Excellent services from Rachel Hazel -sale team .. I cannot praise this lady enough for all her hard work and consistently helpful nudging to make sure my dad gets to his new home. Rachel has been both efficient and also quick to get back to me with the information I have required to make decisions - thanks so much Rachel you are a asset to the team.. Thanks again x

2025幎7月28日
自発的なレビュヌ
Retirement Homesearch ロゎ

Retirement Homesearch からの回答

Thank you for your wonderful feedback, Sharon! We're thrilled to hear about your positive experience with Rachel. Thank you for taking the time to share your feedback, we hoping your dad settles quickly in his new surroundings.

5぀星のうち1の評䟡

Sales Progressor or Sales updater?

I recently used Retirement Homesearch and sadly had a very disappointing experience overall. The sales negotiator Mandy at the start was excellent, prompt, professional and really supportive, which gave me confidence initially.

However, the sales progressor completely let the process down. She has I believe an unprofessional voicemail explaining that she’s usually on hold to solicitors for long periods, so it’s best to email any questions as she can answer those while waiting. This felt unacceptable, especially given that Retirement Homesearch is meant to specialise in supporting older people moving into retirement properties.

There was no real understanding or compassion for the fact that this was an 80-year-old moving into a retirement flat. Shockingly, the progressor thought it was perfectly reasonable to exchange and complete within 24 hours, purely because both the agent and the seller’s solicitor failed to manage the process properly from the start.

All in all, despite the good start from the Mandy, the overall service was very poor, and I would not recommend this agency, particularly for those who need the care and patience you would expect when buying a retirement home.

2025幎7月9日
自発的なレビュヌ
Retirement Homesearch ロゎ

Retirement Homesearch からの回答

Dear Louise, thank you for sharing your feedback, we regret to hear that your experience was not an entirely positive one. For clarity the role of a sales progressor is to monitor progress of the sale, assist where possible and report information considered helpful to bring transaction to fruition. The instructed solicitor would be responsible for agreeing exchange and completion dates and then communicating this with any other parties within the transaction for approval, I am sorry to hear that a simultaneous exchange and completion took place which you may have wished to avoid. Thank you for your positive comments relating to your experience working with Mandy, this will be shared, and I know Mandy will be thrilled. We will remind our teams of the importance of clear and timely communication and the need at times for a more empathetic approach, thank you for bringing this to our attention. We wish you the very best in your new home and hope you settle quickly in your new surroundings.  

5぀星のうち5の評䟡

Great service

Very good experience selling probate flat in Cheltenham with Retirement Homesearch. Rachel Hazell was great, as was Dawn Burrows - our invaluable 'home progressor'. She was so kind and responsive and excellent go-between for us and our buyer solicitor. She also kept me sane when our conveyancers (DC Law/Simplify - don't use them!) were awful and doing nothing for 2 months..
Thank you everyone at Retirement Homesearch :)

2025幎5月30日
自発的なレビュヌ
Retirement Homesearch ロゎ

Retirement Homesearch からの回答

Hi MJ, thank you for taking the time to leave a review for the team. We're happy to hear that Rachel and Dawn were on hand to guide you through the process. Wishing you all the best for the future!

5぀星のうち5の評䟡

Both Rachel & Charlotte have been


Both Rachel & Charlotte have been informative, kind and helpful through a difficult process. I would wholeheartedly recommend their service.

2025幎5月30日
自発的なレビュヌ
Retirement Homesearch ロゎ

Retirement Homesearch からの回答

Hi Deborah, thank you so much for your positive feedback. We wish you all the best for the future!

5぀星のうち5の評䟡

First class

Sold a flat for a family member, decided to use Retirement Homesearch instead of estate agent due to the distance we live away, so glad we did, completely took the stress away, a professional service from start to finish was delivered by Charlotte Harvey, highly recommended

2025幎5月8日
自発的なレビュヌ
5぀星のうち5の評䟡

I was on my own and feeling


I was on my own and feeling overwhelmed, but Rachel Hazel was really helpful and gave some excellent advice which helped me to look at more options.
The managers at the over 55's places were also very helpful and encouraging. The lovely Melanie even let me stay in their guest suite, on the recommendation of Rachel, so I could get a feel for the place and the area. I couldn't have done it without her and Rachel so thank you ladies. Lynn and Beverly too at the other places I viewed.
They all helped to boost my confidence to take this next step and find the right place for me.

2025幎4月16日
自発的なレビュヌ
5぀星のうち5の評䟡

Retirement Honesearch

Very happy with the service from retirement home search. Both Kalise and Dawn were helpful.

2025幎3月10日
自発的なレビュヌ
Retirement Homesearch ロゎ

Retirement Homesearch からの回答

Hi Maggie, thank you for taking the time to write a great review and sharing your experience with the team. We appreciate the support and wish you all the best.

5぀星のうち5の評䟡

Excellent service

Mum moved into a care home and it was left to me to arrange the sale of her bungalow. Rachel could not have been more helpful. She kept in contact throughout and made the whole process easy and stress-free. I could not have asked for more.

2025幎3月20日
自発的なレビュヌ
Retirement Homesearch ロゎ

Retirement Homesearch からの回答

Hi Phil, thank you for taking the time to write a great review and sharing your experience with the team. We appreciate the support and wish you all the best.

5぀星のうち5の評䟡

Sale of Flat

The service was fantastic especially from Charlotte Harvey who was always at the end of the phone or email. The flat that I have just sold I had been trying to sale (on and off) for 5 years using the High Street Estate Agents to no avail but once I put up with Retirement Homesearch it sold quickly, also a big shout out too for Karen the Warden who does the viewings and sales the concept of living in one of these flats.

2025幎3月12日
自発的なレビュヌ
Retirement Homesearch ロゎ

Retirement Homesearch からの回答

Hi Jon, thank you for taking the time to write a great review. We appreciate the support and wish you all the best.

5぀星のうち5の評䟡

I dealt primarily with Kalise who was


I dealt primarily with Kalise who was extremely knowledable and professional in her advice and information. She showed excellent communication skills in what has been a very stressful time for me. Thank you so much

2025幎2月28日
自発的なレビュヌ
Retirement Homesearch ロゎ

Retirement Homesearch からの回答

Hi Lin, thank you for taking the time to leave a great review. We appreciate the support and wish you all the best.

5぀星のうち4の評䟡

Excellent service.

Friendly, helpful service from the team especially Rachel Hazell. Hopefully this will result in a straightforward sale.

2025幎2月11日
自発的なレビュヌ
Retirement Homesearch ロゎ

Retirement Homesearch からの回答

Hi Elizabeth, thank you for taking the time to write a great review and sharing your experience with the team. Should you require any further assistance, we will be happy to help. Best wishes.

5぀星のうち5の評䟡

Thanks to Charlotte anc Debbie helping


Thanks to Charlotte anc Debbie helping in the sale of my Dads flat in Chester,always available to help with any issues regarding the sale

2025幎2月14日
自発的なレビュヌ
Retirement Homesearch ロゎ

Retirement Homesearch からの回答

Hi David, we appreciate you taking the time to leave some positive feedback. If you need any further assistance, we are always here to help. Best wishes

5぀星のうち5の評䟡

Both Charlotte and Gerry were very


Both Charlotte and Gerry were very helpful during our purchase of a retirement apartment in Knutsford.

2025幎2月13日
自発的なレビュヌ
Retirement Homesearch ロゎ

Retirement Homesearch からの回答

Hi Lesley, thank you for the great review. We appreciate the kind words and wish you all the best.

5぀星のうち5の評䟡

Very good sale experience.

Retirement Homesearch made selling my late Mother’s flat very easy. Rachel our agent was always very friendly dealing with any problems efficiently. Mark the house manager did a great job showing prospective buyers the property. Thanks for making the sale go as smoothly as possible.

2025幎2月11日
自発的なレビュヌ
Retirement Homesearch ロゎ

Retirement Homesearch からの回答

Hi Derek, thank you for the lovely review. We appreciate this is a hard time, but are glad you had great support from the team. Wishing you all the best.

5぀星のうち5の評䟡

Great, smooth service.

I recently sold the retirement home my mother lived in.
Every contact with Charlotte was a pleasure. She kept me so well informed by phone and email, helping and advising in a supportive way, always answering any queries promptly and with knowledge.
I highly recommend this company. It’s not easy selling your mother’s home but Charlotte made the process as pleasant as it could be.

2025幎1月24日
自発的なレビュヌ
Retirement Homesearch ロゎ

Retirement Homesearch からの回答

Hi Sally, thank you for the lovely review. We appreciate its a hard time but are glad Charlotte supported you through the sale. If you ever need further assistance, we are always here to help. Best Wishes.

5぀星のうち5の評䟡

Outstanding help

The particular person I had a lot of phone conversations with was outstanding. They went above and beyond their role.
Both during the time my relative lived there and after when the property was put up for sale.
I would strongly recommend them as they couldn't have been more helpful.
Thank you so much.

2024幎11月29日
自発的なレビュヌ
Retirement Homesearch ロゎ

Retirement Homesearch からの回答

Hi Stephen, thank you for taking the time to leave a great review. We appreciate the support and wish you all the best.

5぀星のうち5の評䟡

Great service experience

My elderly mother in law, as the buyer of a property, via Retirement Home Search, was supported by Jordan Joice, who was outstanding in understanding the stresses of moving home at an older age & went over and above to find answers to queries & make the process easier. Also Jordan & the sales progression team, returned phone calls within the time period they stated - a refreshing experience.

2024幎12月20日
自発的なレビュヌ
Retirement Homesearch ロゎ

Retirement Homesearch からの回答

Good afternoon, thank you for taking the time to write a great review. We are so glad Jordan understood the stress and went above and beyond. We appreciate the support and are always here to help.

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