Retirement Solutions レビュー 385

Tracey went above and beyond what would normally be expected of a mortgage adviser. She fought my corner all the way until the mortgage was drawn down.

My exsperience with retirement solutions was first class mark gill I would give 10 out of10 exsplained ever think to me can’t thank him enough

Thank you to all the team from Retirment Solutions.
Also Tony Palmer (Financial advisor).
Tony kept me updated & explained in detail with the application process. Excellent support & Communication throughout the whole process.

First class company dealt with our transactions in a professional and friendly manor

The way everything was explained to me from beginning to end by Paul O, if anything I was unsure of it was explained fully & comprehensively, I wld gladly recommend your services to others,like the fact everything was done in one place so wasn't having to go from one company to another for the various stages even down to sorting out fresh will & powers of attorney

I had a poor experience when I investigated Equity Release solutions provided through Retirement Solutions (they are a broker) for the following reasons:
- Their quote was uncompetitive in three areas: loan to value, interest rate and charges. Their loan to value rate was lower than other ER providers based on an identical property valuation. Their interest rate was higher (and on a lower LtV ratio too). Also their representative/ broker demonstrated he was receiving a) a commission from the ER provider as well as b) charging me a front end arrangement fee. I thought this was a bit excessive and was able to shop around and without too much difficulty found alternative providers who provided quotations with:
- a higher loan to value ratio
- a lower interest rate (on the higher LtV ratio)
- where the broker only received commission from the loan provider (and he also had a very competitive fixed fee arrangement in place with the solicitor for the legal costs). The Retirement Solutions package was consequently uncompetitive versus that I closed with an alternative provider.
However the worse thing of all is that Retirement Solutions kept ringing me, texting me and sending me mail shots (even when I asked them to remove my details from their database). My thinking changed from them being simply an uncompetitive provider to a perception that they are a company that use quite forceful sales methods, pressurising/preying on older/retired people (who may be struggling in our current economic climate and are consequently a bit vulnerable) to accept their expensive solutions. They have made me quite wary about all retirement marketing and solutions that I see advertised.

Great from start to finish, Martin Sloan our financial advisor went above and beyond , would recommend to anyone

Retirement Solutions made the whole process of equity release clear from beginning to end. It’s a huge decision to make and they guided me through with good advice and no pressure from start to finish.

This is our second application for equity release as our roof needed attention and no funds to pay for it. I can highly recommend Retirement Solutions and their expertise staff.

Great service from start to finish
Comfortable experience
Got the advise and plan for our retirement to suit our needs

Everything was explained thoroughly and my circumstances were understood by the representative. She was very thorough and helpful and we both agreed on the way forward.

Great service. Paul was excellent

Clear information, professional and engaging. Great service all round.

Trusting the advisor I was dealing with was essential.

Staff obviously very helpful and professional at every level of the negotiations.Kept in the loop at every opportunity.Negotiations are,of necessity,complicated,but a successful conclusion was reached.

Very helpful took care of whole process

I had a wonderful agent called Steve guiding me through who was experienced and knowledgeable and thorough. He was also intelligent unlike the lawyers EQUILAW who took over the process and left me clueless as to what was going on.

From my first enquiry onwards meeting Paul Oldreive, my advisor Retirement Solutions answered all my questions and clearly explained anything I wasn't sure of.

Information was clear from the outset and process well laid out. Representative made things as straightforward as possible. The only downside was needing a full day to visit the lawyer in Edinburgh but they proved to be worth the effort. A trouble free experience.