Perfect experience , simple ordering process , frames arrived quickly , good value Super happy to have found the same as my existing but broken frames . Thank you
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Good selection of glasses sent to trial at home. Unfortunately royal mail damaged them on the first try but retrospecced were excellent in dealing with the refund and resending them in a more robust p... もっと見る
Got another pair of glasses from retrospecced, and they came quick, with my prescription. Lovely glasses box and a couple of cleaning cloths. Guilt free designer glasses at an excellent price, and als... もっと見る
Helpful and quick reply to my email re replacing a lens in my sunglasses. Kept me up to date on progress and the glasses were returned in a smart designer case. I could have purchased a new pair mor... もっと見る
企業が回答しました
企業情報
当該企業による記述
Retrospecced sells vintage and preloved designer glasses. Our optician can customise our frames with any lenses for you - making us the perfect choice for your next pair of prescription glasses, glasses with blue light filter lenses, sunglasses or even varifocals! We donate a portion from each sale to global vision charities.
連絡先
4.8
優良
181件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Beautiful Glasses and Amazing Service
Beautiful glasses and amazing to be able get them prescription filled too. Really pleased with the service and Retrospecced will be my go to site for glasses from now on 😊
2022年8月13日
Retrospecced からの回答
Hi Melz, thank you very much for your review - we're really happy that you're happy!
Not happy
Hi, this is the first time I have used the service. I sadly did not get the glasses I wanted due to them not being available, then the team gave me some others to try which was a good idea. I sadly didn’t like these and the one I liked was so warped they didn’t sit well on my face. All going back sadly!
2022年8月12日
Retrospecced からの回答
Hi Wendy, thanks for your review and I'm really sorry to hear that you didn't have the best experience. We would love to find you a pair that you love so please do get in touch again if you would like a chat about how we can help!
I still have not received my order.
2022年7月29日
Retrospecced からの回答
Hi Susan, thanks for your review. I am sorry that you hadn't received your order yet - from our records, you had left your review within two weeks of placing your order for a pair of glasses with lenses. It can take up to two weeks on average for lenses to be added. I believe that they were posted to you on Saturday, so should be with you shortly. Please do send us a message if not.
Retrospecced からの回答
Thanks Macie, we’re really pleased you’re happy with your glasses!
Retrospecced からの回答
Thank you Anthony, we’re really pleased that you are happy with your sustainable glasses
Great frames on offer at a bargain…
Great frames on offer at a bargain price. Bit disappointed there was no returns label as I had ordered 5 pairs to try on
2022年7月11日
Retrospecced からの回答
Thank you for the review. Rather than free returns, we offer a £5 voucher off the cost of any lenses that are then purchased (which should cover the cost of return postage for you).
very impressed
very impressed.support was excellent.very pleased with glasses when they arrived. very reasonably priced too
2022年7月11日
Retrospecced からの回答
Thank you for choosing Retrospecced for your sustainable glasses, we’re thrilled that you’re happy with them!
Received glasses in good time
Received glasses in good time, but was not happy with the quality for 35 quid, they didn't suit me either and were a bit small. Returned them and was given a refund in good time as well. Good service but not good quality.
2022年7月5日
Retrospecced からの回答
Thanks for your review Kath
Retrospecced からの回答
Thank you Janet! Looking forward to helping you find your next pair of glasses too.
Very good customer service and l…
Very good customer service and l received my glass in excellent condition and correct product.
Many thanks
Ketiwe Hillier (Jory)
2022年6月23日
Retrospecced からの回答
Thank you Jory!
Retrospecced からの回答
Thank you very much!
Easy ordering and quality frames
Easy ordering, quality frames well described and quick delivery. Highly recommended.
2022年5月27日
Retrospecced からの回答
Hi Gareth, thank you for the lovely review! We're really pleased that you're happy with your glasses.
Brilliant idea .
Brilliant idea .. I’m thrilled with my purchase which arrived promptly.. would recommend without hesitation
2022年5月14日
Retrospecced からの回答
Thank you very much for your lovely review Jane, we are delighted that you are happy with us.
Goods arrived very quickly just what I…
Goods arrived very quickly just what I was looking for will use again for sure
2022年5月13日
Retrospecced からの回答
Thank you very much for the lovely review Dave. We will keep an eye out for your next order..!
Beautiful sunglasses
Beautiful sunglasses. Perfect condition as new. Arrived quickly- within 7 days of ordering including a customs hold. I really love them. Thank you!
2022年5月2日
Retrospecced からの回答
Thank you for your review. We are very pleased that you are happy with your sunglasses!
Retrospecced からの回答
Thank you for your review and kind comments!
Really great service
Really great service. The frames are in impeccable condition. Customer service is very helpful and responsive. Thank you!
2022年4月25日
自発的なレビュー
Retrospecced からの回答
Thank you Linda for such a lovely review!
As a returning customer I can truly say…
As a returning customer I can truly say this is my favourite place to find unique frames, 10/10 every single time.
2022年4月23日
Retrospecced からの回答
Thank you Tyler, we're so thrilled you've purchased yet another pair of Retrospecs from us!
Retrospecced からの回答
Hi Denise, thank you for your positive review! We’re so happy that you were pleased with our service!
I still haven’t received my order…
2022年4月17日
Retrospecced からの回答
Hi Terry, we’re sorry you’re not happy with your order. I’ve just checked our records and you ordered your glasses with lenses 7 days ago. It can take up to two weeks to glaze the frames with new lenses (Though is often less than this) and it’s also been the bank holiday weekend within this time frame. We of course want you to be happy! When the glazing house opens again on Tuesday after Easter, we will call them and follow up on your order.
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