Tracking info emailed falsely stated shipped by "The Delivery Company" however book still not delivered. Checking Yodel with tracking ref. Shipment still hadn't been received by courier after eight d... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I bought another two books from this company through Abebooks. They were as described and excellent value for hardbacks. Free postage too. Yodel once again delivered without giving a delivery window... もっと見る
Can’t complain about my books, excellent condition. When I started shopping I was like a kid in a sweet shop, although not finding the book I was after, I ended up buying the best golf book I have eve... もっと見る
We recently ordered a second- hand book from this supplier. The service was faultless, with an unbelievably low price, prompt delivery, great packaging and a book described as 'Very good' but actually... もっと見る
企業情報
当該企業による記述
We’re a dedicated team of book-lovers based in Gloucester in the UK, and we have a single simple aim - to give each book that comes into our care a new lease of life. Our business is based on collecting books from all four corners of the U.K. and preventing them from being thrown away into landfill. Instead, we get them back into the hands of book-lovers across the globe. It’s the perfect ending, where these precious books are no longer wasted – closing the loop on a more circular economy, reducing environmental impact and all the while offering our customers great prices for second-hand books that are ready to be loved again. We partner with charities, businesses and organisations who have books that they are looking to move on. We work with publishers, booksellers, and both online and store retailers too – buying books that have reached the end of their business process, and breathing new life into them through our online channels across the world. We’re built to deliver ethical and sustainable solutions for books. Our “nothing to landfill”, and our “a use for everything” philosophies are guiding principles, and in a business landscape where transparency and sustainability are often searched for and not always found, we’re a trusted partner for both charities and businesses who need to move their stock on, reliably and ethically. We’re a straightforward bunch here at Reuseabook. We’ve got some great people here - a diverse and lovely group who love working with books, who roll their sleeves up every day, and who work hard to ensure that collectively we are doing the very best that we can to deliver our promise to give new chapters to old books. That is, after all, what we are here for!
連絡先
Unit A, Mill Place 2, GL1 5SQ, Gloucester , 英国
- 01452308177
- customerservice@reuseabook.com
- reuseabook.com
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Lovely books and very reasonable
Quick delivery
Quick delivery. I would have liked an Email telling me that my order had been despatched. I would also have preferred Yodel to deliver properly instead of leaving parcel on the back doorstep in the rain for us to discover the following day.
Not being at home when the parcel was…
Not being at home when the parcel was delivered, it was left on the doorstep. Usually not a problem but that day it was pouring with rain. My package was soaked as were the books inside.
Rotten services by this company
Rotten service by this company! I ordered Christmas on Coronation Street by Maggie Sullivan on 18th October at £2.95, the book I received was The Corner House by Ruth Hamilton. I returned this book at a cost to me of £4.25, total spend £7.20. I asked for a refund of the cost of the book plus the postage as this was THEIR mistake not mine. I was notified of a refund of £2.95 on 4th November, not £7.20 as requested. I am disgusted by this, it was Reuse a book's fault that the wrong book was sent and I don't see why I should have to bear the cost of the return postage myself.
Beware this company. I will not be using Abe books again. or Reuse a book ever again.
Wonderful customer service.…
I ordered a book from Reuseabook and last Friday I got a text message from Yodel telling me that they were delivering a package that day. I did receive a package but when I opened it it was actually a carpart which I assumed correctly was meant for a nearby car service garage. When I contacted Reuseabook they replied almost immediately and we managed to track down the book which had been delivered to a neighbouring house. All this was obviously not the fault of Reuseabook but their king and efficient customer service was wonderful and I highly recommend this company.
The book was delivered as expected but…
The book was delivered as expected but not great condition. I wouldn’t have bought it if I’d known
Very prompt service with competitive…
Very prompt service with competitive prices. I will certainly use Reuseabook again.
Great books
I always buying my books for this company as there are no pages missing and books are pristine.
The best book company
This company has been a good experience. It had the very book I wanted at a very reasonable price and was delivered very promptly to me. I like this company and would do business with them again. I would recommend them to new customers.
This was the first time of ordering…
This was the first time of ordering from this company. The book arrived very quickly and was in excellent condition! Price was very good too. Well pleased 😄
Books in very good condition just took…
Books in very good condition just took a long while to arrive
What not to do
After having tried twice to implement the 4FOR3 code and failing, I ordered the books I wanted. I then contacted customer service to tell them. But I regret to say I got no sympathy or understanding and will not buy again or recommend to my friends and colleagues. I am sure if you had wanted you could have given a refund or even another book free, as a good will gesture.
I book reviewknow the books have been used but the…
I know the books have been used but the books I purchased have inspired me to try new projects. The books are in reasonable condition for their use they have had. I didn't have long to wait for my purchases. Top marks
Excellent price and service
Excellent price, good description of condition of item and accurate delivery information
Books in as new condition
Books in as new condition. Good price and delivery. Would order again
The books took longer to arrive than I…
The books took longer to arrive than I thought. They were in OK condition but not good condition. You did let me know one of the books was unavailable which I appreciated.
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