Revive Memories レビュー 

Absolutely shocking Company! I had a photo ‘revived’ I was charged $1 - I’m in UK so I think it was around 78pence in British money. Unknown to myself I was then enrolled into a monthly subscription. Today by sheer chance, I have noticed they have taken £30.95p from my PayPal account. I am raging!!! There is absolutely nothing on their website etc to say that you are agreeing to a subscription. I wouldn’t care, but the photo animation wasn’t all that good . I am writing this review, in the hope that it will stop others like myself being robbed! I have contacted them and also PayPal. It absolutely beggars belief that they have the audacity to take people’s money knowing that they know nothing about a monthly subscription. Shame on you Revive Memories! It’s a sad world we live in today that’s for sure.

Same as all the other reports...
I did not see the box that requires you to tick, accepting a monthly subscription of $39.90 here in UK.
I had received my £1 trial pic, no problem. Upon receiving an email 8 days later I realised that they had taken further monies so I kicked off by email demanding refund AND completed the refund request form. The following day I received A FULL REFUND and also an email pointing out that I MUST have ticked the box (they send a pic of what was supposed to be my order) it clearly showed a box WITH a tick. I said that I had ALSO taken a screenshot and there's no section with box requiring a tick !
Ive given 3 stars .... as I said I would leave favourable feedback upon a satisfactory outcome ... I'm content now .... AND the image I received is excellent and was able to save it and share it !
***EDIT*** Emma replied below but failed to take note that in their favour I said THAT I HAVE RECEIVED THE REFUND ! Dearo dearo me ! ****

How can I give zero as 1* is more than I want to give. So angry. I paid $1 for a photo of my dog that passed away for it to be brought to life. The video looked nothing like my dog it was awful. However I thought $1 no worries. 2mths have passed since and I've just discovered that 2 further payments have been taken for $39 seems I've been signed up for a monthly subscription that I didn't want or agree to. Absolute scam!
UPDATE 2DAYS LATER!!!!!
I have been given refund for the 2 payments taken thankfully

BEWARE!! Like many others I paid £1 to try it out. I was not in a position to sign up for a subscription and didn’t realise that this is what was happening until they took £30 from my bank account. I messaged them explaining that it had been an error and asking for a refund to help my financial situation and they refused to help me. It was obvious it was not my intention as I had not used it since the initial trial but they were adamant they would not help me. I can see from previous posts that they are offering a refund so not sure why my request has been rejected.
Since writing my trustpilot review the company have now fully refunded my money

Why iam being charged 39dollars for a subscription I've never agreed this is the 2 nd month i request a full refund ,initialy was 1 pound or 50 p nothing stating any .....scam
Contract bound .to be continued.

Received my refund not from revive memories but from PayPal and it wasn’t put back into my bank account but into my PayPal account!!! I’ve cancelled any recurring payments to revive memories and my bank has blocked them too

I did it once and did not subscribe to it, go to my bank just then and there is $59 gone from my account, leaving me $15 until next Thursday, thankyou for the warning, so could you please replace my money, thankyou Jennifer Williams,

Paid $1 July 27 2026 for what I believed was a trial for one photo. One week later (August 3) $39 was taken from my bank account. I had to cancel a subscription which I didn’t subscribe to. I emailed the company at their instant.refund email address but haven't received a reply asking for a refund. Does not appear to be an honest business -avoid at all costs.

EDIT: I am happy to advise that the company has now refunded my money.

I was just searching thru the site and it didn't have any listing for a cost, so I googled if it was legit and clicked ont this site. the reviews aren't good, but on the home page of revive memories it says this "TrustPilot 5 stars 4.8 out of 5." and that's not true. So if they give a false positive from a trusted site, they I don't trust them.

Awful! Money taken for a hidden subscription and nearly impossible to cancel the monthly subscription!!! extremely poor customer service. Avoid at all costs!!

**UPDATE**
I cant respond to revive memories reply to my review but to date I haven't received a refund. I was supported to cancel the hidden subscription I was automatically signed up to but as for the refund... they responsed basically stating that its standard for a subscription to be made active after agreeing to the £1 tester they make (which by the way was terrible. The two faces in the orginal picture i sent were both morphed beyond recognition when they were emailed back to me) so at this point Ive been charged over £60 for 1 awful picture of me and a recently deceased loved one. We'll see if the next payment gets pushed through for my "subscription" although I have all the emails and screeshots to prove the subscription was successfully cancelled.

well that's just plain nasty. Get us to start 1 with a picture then make us pay before we see it. Sorry but that's how I felt after. If you can't even give 1 away even a low quality, then I won't even bother purchasing

Paid for which I thought was a trail for one photo. One week later £31 goes out my account I had to cancel a subscription which I didn’t subscribe to. Now no reply for my request for a refund. Avoid these crooks.

DO NOT use this company for anything they are scamming c÷#ts payed with PayPal and somehow tried to take more money from my account stay away from these scamming C×÷TS

Absolutely furious paid a dollar for an AI of my son who passed away it looked nothing like him as far as I know it was a one off payment I didn't sign up to anything they've just taken 30.90 from my credit card... I'd better get it back as far as I'm concerned it's fraud a photo that was crap then take money from my card stealing from the bereaved..

I have looked at everyone else's reviews and agree that the subscription charge is not clear
Also the pic was terrible no refund was even mentioned when I got in touch
Another dissatisfied customer don't do anything on this website

Truly awful AVOID. Not only was the first picture an abomination they then charged me twice in the following month and have been sending me the same message from a bot calling me "dear" saying tough you signed up for it. I did not sign up for this.

Please avoid at all costs - genuinely this is a total rip off.

Subsequent to their reply (below) i've received this response: Hello dear,

Thank you for reaching out to me again.

I understand your concern regarding the two charges in July, and I would be happy to explain this for you.

The subscription payment is collected every 4 weeks (28 days) rather than once a calendar month. Because of this 28-day billing cycle, there are periods where two payments will fall within the same calendar month—in this case, on July 1st and July 29th.

Warmly,
Mary 

As I said AVOID THIS IS A A CON

Same as all the others on here I think paid £1 for 1 pick what was completely altered but ok and now just had £31.21 took out of my account hope they can sort this have contacted them but no answer as yet.need a refund and a subscription cancelled
Update had a reply saying they would refund me then an email saying they wouldn't be refunding ???Another update.... I have now been fully refunded

Selected the low-cost trial. Result wasn't satisfactory. Now I'm being charged as though I'd signed up for the full on-going service despire requests to opt out of the scam. Can't remember when I first looked at the low-cost trial.

What made Revive Memories special was the help I received when I needed help and explanations. Then the product and the fast immediate turn around on the spot ~ really was amazing. Now, it may take a few adventures with your pictures to understand which pictures are best to use. Other than that, use your imagination! Be creative and enjoy! ~ g2000edwin

I do not recommend this service. I signed up after seeing their Facebook advertisement, believing I was paying $1 USD for a single photo restoration. Instead, I later discovered a $39.90 recurring subscription charged through PayPal — a subscription I never knowingly agreed to.

This feels like a deliberate tactic: lure customers in with a low-cost offer, then quietly enroll them in a monthly plan. Had I not checked my PayPal activity, this charge would have continued unnoticed.
I contacted Revive Memories and spoke with an attendant named Mary, but nothing was resolved. I explained clearly that I never agreed to a subscription and only wanted one photo restored. They refused to issue a refund.

In my experience, this is misleading advertising and poor business practice. Please be cautious with their Facebook promotions.