R for Rabbit レビュー 109

Order ID 675216

I have ordered first time poty training pot and received the product with bad quality and marks its not looking fresh product so requested to replace or return the product and I did called customer service agent denied mentioned it is non returnable product and agent hang up the call without providing any solution and after I discarded the product due to hygeine issues as ordered for kid, I received the email from your team that they have arrange return when I discarded the product after informing by your agent that return is not possible as it is non returnable product

Worst customer service agent shouldn't inform without checking with supervisor, I did requested agent to arrange pickup it is totally waste of money and experience

They are doing paid promotion to promote the product I also trusted them but all the reviews are not genuine and the customer service agent are not trained well as they disconnected when the customer is still waiting for assistance

Big no to R for Rabbit

My family ordered a bicycle to gift my one year old for his first birthday. Instead a buggy got delivered. When this issue was raised, I am made to wait until my wrong item return is complete to dispatch my original order as though it's a standard replacement because of customer preference. This is highly unacceptable.

I've been using this brand for years for both my kids. So far my experience with this brand has been exceptional and I recommend this brand to all my friends who have also started using their products and share the experience with me.

The baby products are really good. I have been using the feather diapers and the high chair. The diapers are very comfortable and last long. The high chair is very good quality and sturdy.

I don't want give them single star as well Total unprofessional organization. delayed in order and received tampered product with no return on it. They are playing with babies health how can we trust company who deliver tampered product. And customer support say if product is okay then everything is fine not to worry but how to trust open parcel

I use R for Rabbit diaper and high chair for my baby, it's quality is very good and comfortable. My experience has been excellent.

Since last few months I have been using various baby products from R for Rabbit. The reason I trust on them is their quality standards which gives assurance for every penny you pay. Their app also runs very smooth and caters most of the needs of babies.

It is the worst brand. Very unprofessional customer service. Product is delayed for 3 weeks now with no information on when I will receive it. Not even replying on email. Would not recommend this brand to anyone

My experience was really great Dr Anupriya Bajaj was really sweet and explained my concerns very patiently thanks to this amazing company for doing such an amazing job

Worth it we are happy to share

Smart strollers for smart parents

Yogesh from customer service team was really helpful in sorting out technical glitch with razor pay. He actually went step ahead to recheck if things are for two consecutive months back to back . He not only solved the issue but also ensured the same issue should not come up. That’s what a 5/5 service should be like.

You can't improve anything because you don't want. I have ordered a bicycle and size was smaller so I returned that piece and it's been 14 days to picked up but refund not initiated. This is totally a fraud site. My payment has been stucked since last 14 days. And there is not any update about pick up since 14 days.

All items which I purchased are very good . Nice quality

Stroller quality is too good.. very comfortable for baby as well as parents...

Deserve negative rating. Sent damaged product. Even after numerous complaints & video proofs, no action being taken by the company. Wasted 1000 bucks on a useless defective sipper. Customer service is worst. Harassed me with false information and hopes that they’ll create a reverse pickup & will send a replacement. Even after 3 months of continuous follow-ups, neither refund was issued nor replacement was sent.
Worst and fraudulent company. If you want to waste your hard earned money, go ahead & buy their products.

Best baby brand you can trust.. The diapers are heroes of the brand.it feels like soft feather like finish when you touch.best for your baby. when you try the diaper you can't switch to any other brand. Not only the diaper other products are also very good.

I bought a stroller for twins and trust me it has the worst build quality. Sometimes it feels it will just brake if i don't take care of it like a delicate relic. Starting with seat its the absolute basic, no extra comfort and softness for baby, it is hold by a single metal strip from downside. The tires are absolute shit. The shades which are given are complete joke, they hinders the movement of seat and the installation of the stroller is pretty pathetic and it is frustrating.