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䌁業情報

  1. ギフトバスケットの店

圓該䌁業による蚘述

Rhode Island Baskets is an online gift basket company that specializes in carefully crafted and curated gift baskets for various occasions. The company focuses on delivering premium gifting experiences throughout the year.


連絡先

2.3

期埅以䞋

TrustScore 5段階評䟡の2.5

6件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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通垞24時間以内に回答

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5぀星のうち1の評䟡

Bait and Switch scam

I ordered a basket for my employees that included 7 items. When they arrived, only 2 of the items matched the description on the website - and the substitution items were NOT "of equal or greater quality" - especially the wine. As another reviewer said, it's clearly Ocean State Job Lot clearance inventory. I'm embarrassed to give these to the recipients.

2025幎12月15日
自発的なレビュヌ
Rhode Island Baskets ロゎ

Rhode Island Baskets からの回答

We’re very sorry to hear about your experience and understand how disappointing it must have been, especially for a gift intended for your employees. We sincerely apologize if the substitutions did not meet your expectations.

From time to time, substitutions may be necessary due to product availability. When this happens, our team makes every effort to replace unavailable items with alternatives of equal or greater value so orders can be delivered on time. That said, we regret that the items you received did not align with what you were expecting.

We appreciate you taking the time to share your feedback, and we’re sorry this order caused embarrassment rather than satisfaction.

5぀星のうち1の評䟡

Bait & switch Scam alert Avoid this company

WISH I COULD COMPLAIN WITH 0 STARS ....My niece sent the "chocolate chai birthday box " see their presebtation on web site( and a dead broken orchid plant ).what i recieved was IMITATION!!!!! honey in a plastic squeeze bottle and 7 outdated lindt chocolate bars ( as seen at ocean state job lot)
I was shocked anyone would send this ,so i checked their web site ...what they present as a choice was a lovely thoughtful gift. What i recieved was embarressing.And never in a million years would my niece send such junk. After writting 3 messages for this excuse of a gift basket...
broken ripped box full of inedible and outdated junk extremly damaged outdated goods from ??? dollar store junk. companies response was a generic response stating sender agreed to substitutions of equal quality.!!!!!! When ordering.A
Clear indication of inferior goods if this was the substitution of equal guality.
I was the one who recieved the gift .my first reaction was not pleasure or joy but I thought who would send such an insulting
gift ? STAY AWAY DO NOT THROW YOUR MONEY AWAY !!!!! IMITATION honey in plastic squeeze bottle. Dont insult or burden your loved ones with
outdated substitutes even not outdated they are inediable. Save your money and your dignity avoid at all costs !!!!!!

2025幎10月31日
自発的なレビュヌ
Rhode Island Baskets ロゎ

Rhode Island Baskets からの回答

We’re sorry to hear about your experience. We understand your concern and appreciate the opportunity to clarify that substitutions may occur as outlined in our substitution policy, which customers agree to at checkout. When certain items are unavailable, we substitute with products of equal or greater value to ensure timely delivery.

We truly regret that the items received did not meet your expectations and appreciate your feedback as we continually work to improve our service.

5぀星のうち1の評䟡

Custom basket was terrible

I ordered a custom basket that I chose to include Josh Prosecco, cheese, Bruschetta, Antipasto for $80. I paid 19.99 for delivery in 2 days. It arrived to the recipient 1 week later. The Prosecco was a different brand, the cheese was ok, there was a random spread included and then they put in a jar of SAUERKRAUT!! Sooooo embarrassing! I reached out to customer service and they basically said "custom" basket meant anything that was available at the time. VERY DISAPPOINTED AND DISGUSTED!!

2024幎7月5日
自発的なレビュヌ
5぀星のうち1の評䟡

God Awful Experience

By far, the worst experience I’ve had with a business. They advertise being able to ship in 24 hours. It took 6 days to deliver and they only dropped off at a dock on Block Island. It never actually made it to its destination. I didn’t receive a confirmation email when I ordered; I was on hold for more than two hours trying to cancel; by the time I reached them, they said they couldn’t cancel or refund. I realize they are called Rhode Island Baskets but they are a Canada-based company. Do yourself a favor and look for another place to order from. They were the absolute worst organization I have dealt with and wouldn’t want anyone to experience what I did.

2023幎7月27日
自発的なレビュヌ
5぀星のうち1の評䟡

MajorFail for Rhode Island Baskets

On July 13, I placed an order for the fruit and champagne basket, and upgraded my order for a more premium champagne, with next day delivery- when I check for delivery status on the delivery date July 14- it said it would now be a week. On that new delivery date, July 20, I checked status and it still had not been shipped. I contacted customer service and they apologized and said it would be delivered the next day July 21.. I expressed concerns that it should have fresh fruit and he guaranteed it would be delivered with fresh fruit. It did not arrive the next day. At that point, I cancelled my order and received a prompt refund. That was on July 22. On Tuesday, July 25, a basket arrived at the intended destination. The fruit was rotted, the basket broken, and a cheap red wine was delivered. I was pretty horrified and contacted customer service again. As I did not have any pictures to send, I let it drop- I had also gotten my refund. Then, on Tuesday August 1, ANOTHER basket was delivered with rotten fruit, broken boards, and more cheap red wine. I sent the pictures to customer service, and their response was yeah too bad we already refunded you. At that time, I was looking for nothing more than to share how bad their service is- I was not looking for anything more. I would highly recommend using any other service than Rhode Island Baskets

2023幎7月13日
自発的なレビュヌ

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