Richmond Motor Group - MG Bognor Regis レビュー 

296
TrustScore 5段階評価の4.5

4.6

MG Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I recently upgraded my MG to a new model, and I couldn’t have asked for a better experience thanks to Ned Cox. Ned was friendly, knowledgeable and incredibly supportive throughout the whole pro... もっと見る

企業が回答しました

5つ星のうち5の評価

I needed to buy a new car and part exchange my old one. Ned was very helpful, knowledgeable, friendly, and made the whole process very easy. He listened to what I wanted and came up with suggest... もっと見る

企業が回答しました

5つ星のうち5の評価

The whole process has been straight forward and easy. Beth at MG was fab, she was very knowledgeable, helpful and nothing was to much bother. From ordering my car till delivery. Beth kept in touch and... もっと見る

企業が回答しました

5つ星のうち5の評価

Went to book an MOT for my 5 year old MG3 last Wednesday, and on Thursday met with Aidan at MG Richmond Bognor. Aidan was extremely knowledgeable helpful and courteous and took time to understand our... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 車検場
  3. ハイヤー サービス
  4. ヒュンダイ ディーラー
  5. シュコダ ディーラー
  6. 中古車ディーラー

当該企業による記述

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


連絡先

  • MG Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, 英国

  • 01243 584 333

4.6

優良

TrustScore 5段階評価の4.5

296件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.6

すべてのレビュー

(296)

過去12か月のレビュー数: 1,670

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I recently upgraded my MG to a new…

I recently upgraded my MG to a new model, and I couldn’t have asked for a better experience thanks to Ned Cox.

Ned was friendly, knowledgeable and incredibly supportive throughout the whole process. He listened to what we needed as a family, took the time to understand our requirements and found the right car for us without ever making us feel pressured.

The whole experience was relaxed, straightforward and genuinely enjoyable. It’s clear that Ned really cares about his customers and making sure they’re happy with their choice.

I would highly recommend Ned to anyone looking for a new car. Thank you for all your help, Ned!

2026年7月31日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis ロゴ

Richmond Motor Group - MG Bognor Regis からの回答

We are so pleased to hear about your excellent experience! It's wonderful to know that our team provided such friendly, knowledgeable, and supportive service, making your upgrade relaxed and enjoyable. We truly appreciate your kind words and recommendation.

5つ星のうち1の評価

Absolutely awful experience with … Non existent aftercare

Absolutely awful experience with Richmond MG Bognor when I purchased a MG HS Trophy from them 15,000 miles and I returned the vehicle several times with a gearbox issue kept saying nothing wrong with it this was all the time and not intermittent as they claimed in the end served a 14 day rejection on them whilst the car was in there workshop on the third occasion and they advised me it needed a new clutch and flywheel not good.
Also be careful when buying extra warranty's from them as I'm still fighting them to return the monies to me six weeks on. Terrible response from the top to the bottom.
Roy Christian

2026年8月10日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis ロゴ

Richmond Motor Group - MG Bognor Regis からの回答

Hi Roy,

Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

5つ星のうち5の評価

Excellent service from Ned

I needed to buy a new car and part exchange my old one.
Ned was very helpful, knowledgeable, friendly, and made the whole process very easy.
He listened to what I wanted and came up with suggestions of suitable cars for me in my price range.
He was very thorough and made sure I understood everything before I took my new car away.
He followed up with a phone call a few days later to check everything was going well and to contact him anytime if I had any further questions.

2026年8月5日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis ロゴ

Richmond Motor Group - MG Bognor Regis からの回答

We're so pleased to hear about your excellent experience! It's wonderful that our team member was helpful, knowledgeable, and made the process easy for you. We appreciate your kind words about the thorough service and follow-up.

5つ星のうち5の評価

Bethany was so helpful

Bethany was so helpful, really grateful for her help and flexibility!

2026年6月28日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis ロゴ

Richmond Motor Group - MG Bognor Regis からの回答

We appreciate your wonderful review and five-star rating! We're delighted that our team was helpful and flexible.

5つ星のうち5の評価

The whole process has been straight…

The whole process has been straight forward and easy. Beth at MG was fab, she was very knowledgeable, helpful and nothing was to much bother. From ordering my car till delivery. Beth kept in touch and gave me updates. The customer service has been spot on and thank you for making it pleasurable.

2026年8月3日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis ロゴ

Richmond Motor Group - MG Bognor Regis からの回答

We appreciate your positive feedback and 5-star rating! We're delighted to hear that the entire process was straightforward and easy, and that our team member was knowledgeable and helpful from order to delivery. We're glad our customer service was spot on and made it a pleasurable experience.

5つ星のうち5の評価

Great customer service!

Just spent some with Ned over at Bognor and yep this young man has had me smiling! He’s knowledgable, professional and not pushy. Thank you Ned and the team at Bognor!

2026年7月30日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis ロゴ

Richmond Motor Group - MG Bognor Regis からの回答

We appreciate your wonderful feedback and five-star rating! We're so glad to hear that our team was knowledgeable, professional, and not pushy, leaving you smiling.

5つ星のうち1の評価

Worst experience of contact

I have to say this is actually the worst service attempt I have had. I am limited in how I can contact them as I am partially blind so have to use phone (constantly engaged or it just keeps ringing) or online booking, tried twice and no response. Have now had to contact a garage in Worthing for them to service my car. Richmond was the dealer I bought my car from in 2025.

2026年7月1日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis ロゴ

Richmond Motor Group - MG Bognor Regis からの回答

Hi Martin,

Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement.

Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

5つ星のうち5の評価

Fantastic experience no pushy sales

Fantastic experience no pushy sales
Real down to earth and a real pleasure to deal with
Real thanks to Aidan miles

2026年7月13日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis ロゴ

Richmond Motor Group - MG Bognor Regis からの回答

We appreciate your fantastic feedback and five-star rating! We're so glad to hear that your experience was a real pleasure and that our team was down to earth and not pushy.

5つ星のうち5の評価

New car purchase

Ned dealt with the purchase of our new car and dealt with everything in a calm and professional manner

2026年6月11日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis ロゴ

Richmond Motor Group - MG Bognor Regis からの回答

We appreciate your wonderful feedback! We are so pleased to hear that your car purchase was handled calmly and professionally.

5つ星のうち5の評価

Fantastic service from beginning to end

Picked up my new MG from here last week. What a fantastic place to go for a new car. Every member of staff that I interacted with friendly and helpful, including the service department who had recently seen my previous MG. My main point of contact was Bethany Louis who helped me right from choosing which model would best suit my needs (I am a motability customer), until my final pick up. She kept me informed throughout, made sure that I had any questions answered and has called me since collection to check that I am happy with my new car, which I am. I would highly recommend popping in if you are in the market for a new car. Thank you MG Bognor

2026年5月29日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis ロゴ

Richmond Motor Group - MG Bognor Regis からの回答

We are so pleased to hear about your fantastic experience with us, especially regarding your new car purchase. It is wonderful to know that our team provided friendly and helpful service, and that your main point of contact kept you well-informed. We truly appreciate your high recommendation and kind words.

5つ星のうち5の評価

Great value cars

Recently purchased 25 plate MG self charging hybrid ZS. Absolutely love the car!! Turned up at the bognor regis branch was welcomed by Beth, who was great and a pleasure to be served by.
Her knowledge of the car was so informative, went on two test drives.
We were not planning to buy a car but you cannot beat the prices!!
Beth arranged to get the car from Guildford branch which happened within a couple of days, came to test drive and purchased. Highly recommend the Richmond Cars Group and Beth.

2026年5月26日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis ロゴ

Richmond Motor Group - MG Bognor Regis からの回答

We are delighted to hear how much you love your new car! It's wonderful to know our team provided such a positive and informative experience, making your purchase so smooth. We truly appreciate your kind recommendation.

5つ星のうち1の評価

Very disappointed

Very disappointed, I had my new mg in for service on collection of car I noticed the parcel shelf bracket snapped , I spoke to service advisor , I needed to return car to garage ,I wasted a day dropping car back to them to find no repair , I was promised a manger would call , 2 weeks later nothing poor contact i wouldn't use this garage

2026年5月1日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis ロゴ

Richmond Motor Group - MG Bognor Regis からの回答

We are truly sorry to hear about the issues with your parcel shelf and the lack of follow-up. We are actively investigating this to prevent similar occurrences and improve our communication.

5つ星のうち5の評価

Positive experience from complex off the cuff enquiry to completion

Dropped in on a whim to look at various options relating to my daughters' cars and because I had been playing with the idea of going fully electric rather than PHEV. Beth Louis, despite being busy, took the time to listen to the many options running through my head and made several positive suggestions. Some of the discussions are ongoing but I have selfishly completed my own change to full electric and Beth was proactive without being pushy in making this happen. She showed empathy and a willingness to get the deal done.

2026年5月15日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis ロゴ

Richmond Motor Group - MG Bognor Regis からの回答

We are so glad to hear you had such a positive experience with us! It is wonderful to know our team was able to assist you effectively with your vehicle choices. We appreciate you sharing your feedback.

5つ星のうち5の評価

Ned was very professional.

Ned was really friendly, knowledgeable and helpful. He made the whole experience smooth and enjoyable.

2026年5月11日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis ロゴ

Richmond Motor Group - MG Bognor Regis からの回答

We appreciate your five-star rating! We're happy to hear that you found our team member friendly, knowledgeable, and helpful, and that your experience was smooth and enjoyable.

5つ星のうち5の評価

Great customer service

Great support from Beth Louis when we decided to get a new car. Kept us updated all through the process and made sure we understood the details.

2026年3月6日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis ロゴ

Richmond Motor Group - MG Bognor Regis からの回答

We're happy to hear that you received great support and were kept updated throughout the process of getting your new car. We appreciate your feedback!

5つ星のうち5の評価

They were very friendly

They were very friendly, found the car what was amazing and a great colour. The sales guy was very knowledgeable and listened, the car is spotless.

2026年4月27日
Richmond Motor Group - MG Bognor Regis ロゴ

Richmond Motor Group - MG Bognor Regis からの回答

We appreciate your positive feedback! We're so glad to hear that you found our team friendly and knowledgeable, and that you love your spotless car and its amazing color.

5つ星のうち5の評価

Bought a new car from Richmond…

Bought a new car from Richmond completely pain free. The sales exec (Beth) couldn't have been more helpful. I'd recommend the company and their sales team.

2026年4月24日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis ロゴ

Richmond Motor Group - MG Bognor Regis からの回答

We're happy to hear your new car purchase was pain-free! It's great that our sales team, especially Beth, was so helpful. We appreciate your recommendation of our company.

5つ星のうち5の評価

We would highly recommend Richmond MG…

We would highly recommend Richmond MG Bognor Regis. Beth was extremely helpful, very knowledgeable and a pleasure to deal with, so much so we purchased two cars!

2026年4月23日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis ロゴ

Richmond Motor Group - MG Bognor Regis からの回答

We appreciate your recommendation of our team! We're happy to hear that you found our service to be helpful and informative, resulting in your purchase of two cars. Thank you!

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