I recently upgraded my MG to a new model, and I couldn’t have asked for a better experience thanks to Ned Cox. Ned was friendly, knowledgeable and incredibly supportive throughout the whole pro... もっと見る
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I needed to buy a new car and part exchange my old one. Ned was very helpful, knowledgeable, friendly, and made the whole process very easy. He listened to what I wanted and came up with suggest... もっと見る
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The whole process has been straight forward and easy. Beth at MG was fab, she was very knowledgeable, helpful and nothing was to much bother. From ordering my car till delivery. Beth kept in touch and... もっと見る
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Went to book an MOT for my 5 year old MG3 last Wednesday, and on Thursday met with Aidan at MG Richmond Bognor. Aidan was extremely knowledgeable helpful and courteous and took time to understand our... もっと見る
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企業情報
当該企業による記述
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
連絡先
MG Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, 英国
- 01243 584 333
4.6
優良
296件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Well looked after by Bethany Loiis
Well looked after by Bethany Loiis. Drove a hard bargain but we were Very pleased with our purchase.
2026年1月19日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
Thank you for your kind review and five-star rating, Jim. We're delighted to hear that Bethany Loiis provided you with excellent service and that you are pleased with your purchase. We’ll be sure to share your feedback with her. Best regards, Richmond MG Bognor Regis.
Exceeded all expectations
Very friendly and informative and non pushy.Both Beth and Josh have exceeded all expectations and are a credit to MG.
Thankyou from Gail and Annie
2026年1月22日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
We appreciate you sharing your positive experience! We're so glad that you found our team friendly and informative. We will be sure to pass along your kind words.
Good clear communication purchasing a…
Good clear communication purchasing a car
from Ned Cox.
2026年1月21日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
Hi DC, thank you for the five-star review! We're delighted to hear you had a smooth and clear communication experience while purchasing your car from Ned Cox. We will be sure to pass on your kind words to him. Best regards, Richmond MG Bognor Regis.
The car is brilliant but the aftersales…
The car is brilliant but the aftersales service is atrocious, be warned, we received a recall notice and it takes forever to get hold of anyone to book it in. And when someone answers they give wrong information and you end up going around in circles. They also don’t provide a courtesy car which every other dealership does, so it’s all ok until there’s a problem.
2026年1月20日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
Hi Lorna,
Thank you for taking the time to share your feedback. We’re sorry to hear about your recent experience and appreciate you bringing this to our attention.
Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. We always aim to deliver a high standard of service, and it’s clear we did not meet those expectations on this occasion.
Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.
Kind regards,
Izzy
Ned is a great salesman..extremely…
Ned is a great salesman..extremely helpful, clear and not at all pushy just very relaxed and friendly. We had a great experience here and look forward to our new car!
2026年1月18日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
Thank you for your wonderful review, Jacqui! We are delighted to hear that Ned provided you with such a helpful and friendly experience at Richmond MG Bognor Regis. We will be sure to pass on your kind words to him. Wishing you many happy miles in your new car!
Great service from Ned
We have just purchased a car via Richmond and we could not have had better service from Ned. From start to finish he was polite, thorough and answered every question we had with great knowledge and ability. We would recommend Richmond to anyone that is looking to buy a car.
2026年1月10日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
Thank you for your wonderful review, Kim. We are thrilled to hear about your positive experience at Richmond MG Bognor Regis and that Ned provided such excellent service throughout the process. Your recommendation means a lot to us, and we hope you enjoy your new car! Best regards, Richmond MG Bognor Regis.
MG Richmond Motors
MG Richmond Motors, Bognor recently sold us a new car. Thank you Ned for your excellent service and help in identifying the best solution for us. We look forward to dealing with your company again.
2026年1月7日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
Thank you for your wonderful review and five-star rating, customer. We're delighted to hear about your positive experience at Richmond MG Bognor Regis. Ned will be thrilled to know his excellent service was appreciated. We look forward to assisting you again in the future!
Super happy with the service we received from Richmond
Very happy with the service we received from start to finish. We dropped in on-spec to see if they had any vehicles matching our somewhat specific requirements. The salesman, Ned, couldn't have been more helpful. He soon found a car which met our needs perfectly and gave us a look round and a test drive straight away. Having decided we wanted the car, Ned arranged for all the necessary checks, cleaning and valeting to be done (the car had only just come in as a PX). Less than a week later I was driving it away (bearing in mind this was over the New Year holiday). Very happy with the whole process and very impressed with Ned, who was polite, smart, knowledgeable and went out of his way to make sure we got what we wanted and went away happy customers. My son and his wife also previously bought their cars from Richmond Cars Bognor and it was the first (and last) place we looked for our used car. I would highly recommend the dealership. Ned (and his Manager Joshua) were a pleasure to deal with.
2026年1月2日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
Hi Jimbo, thank you for your glowing review and five-star rating! We're thrilled to hear about your positive experience at Richmond MG Bognor Regis and that Ned and Joshua provided exceptional service. It's great to know that Ned was able to find the perfect car for your needs and that the entire process, even over the New Year holiday, exceeded your expectations. We truly appreciate your recommendation and are delighted to have earned your trust, as well as your son and his wife's. Wishing you many happy miles in your new car! Best regards, Richmond MG Bognor Regis.
The customer service I received from…
The customer service I received from Sarah was amazing! Very fast service we walked into the showroom at 10am and drove the car home at 5pm on the same day!
2025年12月29日
Richmond Motor Group - MG Bognor Regis からの回答
Thank you for your wonderful review, Hannah! We're thrilled to hear about your fantastic experience with Sarah and the team at Richmond MG Bognor Regis. It's great to know we could provide such efficient service, allowing you to drive your new car home the same day. We hope you enjoy your new vehicle and look forward to seeing you again in the future. Best regards, Richmond MG Bognor Regis.
Helpful and informative
Beth Louis was really helpful and gave us lots of information when we were considering buying the MG4. The finance options were made clear to us, different options around part exchange and making clear how much the new car would cost. We enjoyed our experience of MG Richmond in Bognor.
2025年12月20日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
Thank you for your wonderful review, L Casey. We're delighted to hear that Beth Louis provided you with helpful information and made the process of considering the MG4 so clear and enjoyable. We will make sure to pass on your kind words to her. We truly appreciate your feedback and look forward to welcoming you back to Richmond MG Bognor Regis in the future.
Very good experience with purchasing a…
Very good experience with purchasing a used Skoda Karoq from Richmond Bognor Regis. Ned Cox handled the sale. He was helpful and courteous throughout with good product knowledge. The process was transparent and we are very happy with our purchase.
2025年12月19日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
Thank you for your wonderful review, Delighted of Edenbridge. We are thrilled to hear about your positive experience at Richmond MG Bognor Regis. It's great to know that Ned Cox provided helpful and courteous service with his product knowledge. We hope you enjoy your Skoda Karoq and wish you many happy miles ahead! Best regards, Richmond MG Bognor Regis.
Sarah at Richmond Motors of Bognor Regis
Sales person Sarah Richmond was extremely helpful, patient, persinable and knowlegeable.
Thankyou
2025年12月11日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
We're happy to hear that you had such a positive experience. Thank you for taking the time to share your feedback; we appreciate it greatly.
Fantastic experience
Sarah was amazing. Walked us through everything and just made the process really easy. I would absolutely recommend Richmond MG.
2025年12月7日
Richmond Motor Group - MG Bognor Regis からの回答
Hi Delenn, thank you for your fantastic review and five-star rating! We’re delighted to hear that Sarah provided such excellent service and made the process easy for you. Your recommendation means a lot to us. Best regards, Richmond MG Bognor Regis.
It’s was great experience
It’s was great experience. Mario Game was good and very helpful and patient.
2025年12月4日
Richmond Motor Group - MG Bognor Regis からの回答
Thank you for your kind review and five-star rating, Farah. We are delighted to hear you had a great experience at Richmond MG Bognor Regis. We will be sure to pass on your lovely feedback to Mario.
Mr &mrs G Lamb
A new salesman only been on the job a couple of weeks but I've done his best. He had support for others with others and it all went well.
2025年12月3日
Richmond Motor Group - MG Bognor Regis からの回答
Thank you for your review, Geoffrey. We appreciate your understanding and support for our new salesman as he gets accustomed to his role. It's great to hear that the team worked together to ensure everything went well. We hope to welcome you back to Richmond MG Bognor Regis in the future.
Great for used car sales
Friendly staff
Good range of used cars
Beth was very helpful but not at all pushy
2025年11月24日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
Hi Sarah, thank you for your kind words!
I was not looking to buy an MG but…
I was not looking to buy an MG but was drawn in by the lovely quality of the MG HS model. The quality is very good, and the price is reasonable.
The service from the sales staff was excellent, I was helped by many of the team during my visits to the showroom. Beth Louis was the main person who helped me with my decision and she was extremely helpful and knowledgeable about all the models in the showroom. In the end Beth found me a really nice used model, and so far even the after sales service has been excellent. None of the sales team were pushy in any way, but they were always willing to help. First class service.
2025年11月25日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
We're happy to hear that you were drawn to the MG HS and found its quality and price appealing. We appreciate your positive feedback regarding the team's excellent service and their helpful, knowledgeable, and non-pushy approach. We're glad you enjoyed your experience and that the after-sales service has been excellent so far.
Richmond Motor Group - MG Bognor Regis からの回答
Thank you for your review, Jayne. We're delighted to hear that you found the buying process simple and enjoyed dealing with our team. Your kind words mean a lot to us. Best regards, Richmond MG Bognor Regis.
Great personal service from Beth
I recently purchased my Skoda Fabia from Richmond Motor Group Bognor Regis, and I couldn’t be happier. Beth was amazing—patient, professional, and never pushy. She walked me through every detail and made sure I felt confident in my decision. The entire process, from test drive to financing, was smooth and transparent. I’ll definitely be returning for future purchases. Beth even on her day off made sure that my car is ready for collection on agreed day. Thank you for finding a perfect car for me.
2025年10月5日
Richmond Motor Group - MG Bognor Regis からの回答
Hi Ania, thank you for your fantastic review and five-star rating! We are delighted to hear that you had such a positive experience at Richmond MG Bognor Regis. It’s wonderful to know that Beth provided exceptional service and went above and beyond to ensure your car was ready on time. We will make sure to pass on your kind words to her. We hope you enjoy your new Skoda Fabia and look forward to welcoming you back for future purchases. Best regards, Richmond MG Bognor Regis.
The whole experience was easy
The whole experience was easy, everything was explained clearly, all the options were explained clearly, no pressure was put upon us to take up the extra's.
The maintenance package was explained clearly and due to this we signed up to.
2025年10月12日
Richmond Motor Group - MG Bognor Regis からの回答
Thank you for your wonderful review, Mr Horn. We're delighted to hear that you had such a positive experience at Richmond MG Bognor Regis. It's great to know that everything was explained clearly and that you felt no pressure throughout the process. We’re pleased you found our maintenance package beneficial, and we appreciate your trust in us. We look forward to assisting you again in the future!
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