I recently upgraded my MG to a new model, and I couldn’t have asked for a better experience thanks to Ned Cox. Ned was friendly, knowledgeable and incredibly supportive throughout the whole pro... もっと見る
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I needed to buy a new car and part exchange my old one. Ned was very helpful, knowledgeable, friendly, and made the whole process very easy. He listened to what I wanted and came up with suggest... もっと見る
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The whole process has been straight forward and easy. Beth at MG was fab, she was very knowledgeable, helpful and nothing was to much bother. From ordering my car till delivery. Beth kept in touch and... もっと見る
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Went to book an MOT for my 5 year old MG3 last Wednesday, and on Thursday met with Aidan at MG Richmond Bognor. Aidan was extremely knowledgeable helpful and courteous and took time to understand our... もっと見る
企業が回答しました
企業情報
当該企業による記述
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
連絡先
MG Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, 英国
- 01243 584 333
4.6
優良
296件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent Service
Excellent, super organised service, keeping you updated with progress.
Also went for a MG Cyberster test drive with Bethany which was excellent.
RMG highly recommended.
2025年7月9日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
Hi Alex
We're happy to hear that you found our service super organised and appreciated being kept updated. We're also glad you enjoyed your test drive. Thank you for your recommendation!
Kind regards
Mae
MG Richmond - 5 star service
Beth was incredibly helpful throughout the whole process. She had the patience of a saint and I never felt silly asking her questions. She wasn’t pushy and is a real credit to the company. I will definitely be recommending others to Richmond and Beth in particular.
2025年5月25日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
We're so happy to hear that you found our team member helpful and patient. It's great to know that you felt comfortable asking questions and that you appreciated the no-pressure approach. We appreciate your recommendation! Kind regards, Cameron
I have recently purchased a mg3 my…
I have recently purchased a mg3 my second car from mg Bognor motors
All the team fantastic , Beth Louis was great, fantastic , made me and my wife’s
Enjoyable experience, Richmond mg
I will be going back great show room
All very polite thank u ,
2025年5月22日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
Good afternoon David, we're glad you enjoyed your experience purchasing your second car. We appreciate your kind words about our team, and we're happy we could provide a great experience for you and your wife. We look forward to seeing you again. Kind regards, Cameron
I had a great experience dealing with…
I had a great experience dealing with Joshua at Richmond MG. He was a breath of fresh air—not your typical pushy salesperson. Instead, he let the car speak for itself, which made the whole process feel much more comfortable and genuine.
Joshua is clearly a natural in his role, even though he’s new to car sales. He took the time to really listen to what I wanted and worked hard to find the perfect deal for me. His helpfulness and sincerity stood out, and I believe he has a bright future ahead at Richmond MG.
Joshua truly went above and beyond, and I couldn’t be happier with my new MG HS.
Thank you, Joshua!
— Ricky Holder
2025年5月15日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
Good morning Ricky,
Thank you for your kind words and for taking the time to share your positive experience.
We are delighted that you found our staff to be friendly and approachable, and that you felt valued throughout the process. We strive to create a welcoming and comfortable environment for all our customers. We are especially pleased to hear about your positive experience with Joshua. It's wonderful to know that he made you feel at ease and provided such a thorough explanation of your new car. We are proud of our team and their commitment to providing excellent customer service.
Kind regards
Mae
Excellent experience
Excellent experience, was made to feel special by everyone at MG Bognor!
2025年4月18日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
Good afternoon Christine, we're thrilled to hear you had such a wonderful experience! It's fantastic to know our team made you feel special. Thank you for taking the time to share your positive feedback. Kind regards, Cameron
Recent Purchase
I have recently purchased a car from this group and I can’t praise them enough, Beth and Josh, were fantastic and helped massively throughout the whole process, answered all questions that I had and offered to go above and beyond with showing me extras in the car and explaining things with ease for me! I would 100% recommend this group!
2025年5月3日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
Good afternoon Leesun, thank you for your kind words and for taking the time to share your experience. We are thrilled to hear that you had such a positive experience with our team. We strive to provide exceptional customer service and it is rewarding to hear that Beth and Josh went above and beyond to ensure your satisfaction. We are grateful for your recommendation and hope to see you again soon. Kind regards, Cameron
Very helpful and efficient
Sarah M was very helpful, quick and efficient. She sped up the process for us and was happy to give us as much support as we needed. The whole team were professional and friendly. I would be very happy to work with Sarah M and her colleagues again for any future business.
2025年4月26日
Richmond Motor Group - MG Bognor Regis からの回答
Good morning Madeleine, we appreciate your kind words about Sarah and the team. It's wonderful to hear that you found them helpful, efficient, and professional. We're delighted that Sarah was able to expedite the process and provide the support you needed. We strive to provide excellent customer service and are thrilled that you had a positive experience. Kind regards, Cameron
Joshua Puttock is quite an exceptional member of the Richmond team.
Joshua Puttock is quite an exceptional young salesman. He went out of his way to provide excellent service. He arranged a full day test drive which resulted in me purchasing a new MG ZS at their Bognor Regis dealership
2025年3月22日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
Good morning Robert, thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that you had such a wonderful experience with our team, especially Joshua. We are proud of our team's commitment to providing excellent customer service. We appreciate your business and hope you enjoy your new MG ZS. Kind regards, Cameron
Fantastic experience
Sarah was fantastic, we are so happy with our new car. It was exactly what I was looking for! Thankyou Sarah! Xx
2025年4月20日
Richmond Motor Group - MG Bognor Regis からの回答
Good afternoon, we're thrilled to hear you had such a positive experience! It's wonderful to know you found the perfect car and that Sarah was so helpful. We strive to make every customer's experience as enjoyable as possible. Kind regards, Cameron
My new car
Great experience from start to finish. We were helped by Beth who was great, nothing was too much trouble and she explained everything in detail for us and was never pushy which we really appreciated. We found a great car with all the things we needed had a good laugh. There are a great selection of cars to choose from. We are really pleased and if your looking for a new or used car I would highly recommended having a look here Richmonds Bognor Regis.
2025年3月15日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
Good morning Alan, thank you for taking the time to share your experience. We are so happy to hear that you had a positive experience with our team. It is wonderful to hear that you found a car that met your needs and that you enjoyed the process. We are thrilled that you had a good laugh with Beth, and we appreciate your kind words about her. We are proud of the selection of cars we offer and hope to see you again soon. Kind regards, Cameron
Great experience from start to finish
Great experience from start to finish. We were helped by Beth who was great, nothing was too much trouble and she explained everything in detail for us and was never pushy which we really appreciated. We found a great car with all the things we needed. There are a great selection of cars to choose from. We are really pleased and if your looking for a new or used car I would highly recommended having a look here.
2025年3月18日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
Good morning Kelly, thank you for your kind words and for taking the time to share your experience. We are thrilled to hear that you had a positive experience and that Beth was able to help you find the perfect car. We strive to provide our customers with a seamless and enjoyable car-buying experience, and we are delighted that we were able to meet your expectations. We appreciate your recommendation and hope to see you again soon. Kind regards, Cameron
Overall a very good experience
I found my experience of Richmond MG Bognor Regis very positive. Joshua Puttock has a nice manner he was very informative and not in any way "pushy", his approach was informative and knowledgeable, he offered a test drive that went well, he also prepared and explained how a PCP worked that was easy to understand. Thank you.
2025年3月20日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
Hi Richard. We appreciate you taking the time to share your positive experience. We are thrilled to hear that you found your visit to be informative and enjoyable. It sounds like you had a great experience with Joshua, and we will be sure to pass your feedback along to him. We strive to provide our customers with a positive and helpful experience, and we are happy to hear that we achieved that in your case. Many thanks, Laurence
____thank you for your great help ____________________________________…
________________________________________
I recently had the pleasure of purchasing a car from the Richmond Bognor Regis team, and I must say, the experience was exceptional. Josh and Beth, along with the rest of the team, were fantastic.
One of the standout aspects of their service was their no-pressure sales approach. This allowed us to make our decision in a relaxed environment, which we greatly appreciated. Beth, in particular, was incredibly helpful, always assisting us with a smile and a human touch.
While the Richmond group as a whole is great, our experience at Bognor Regis was far more pleasant than at the Southampton branch. From the start of the process until we picked up the car, the Bognor Regis team was focused on our needs and ensured that our car-buying experience was exciting and enjoyable. We encountered some difficulties due to our previous experience at the Skoda Southampton branch, which caused us a bit of stress. However, thanks to Beth and Josh, the situation was handled very well, and our stress was replaced by the pleasant experience of buying a new car.
Beth worked tirelessly behind the scenes to ensure the car was ready for us, including cleaning, checking, and organising the paperwork. The communication was excellent, and we were kept informed at every stage, from the start until the time we picked up the car.
We have already recommended Richmond Bognor Regis to my brother, who will be buying a car from them once he finds what he likes. We will continue to recommend them to others as well. We plan to return in 2-3 years for an electric car , but for now, thank you for helping us feel comfortable in taking the first step toward that by buying a PHEV.
2025年3月14日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
Good afternoon, we are thrilled to hear about your positive experience with our Richmond Bognor Regis team. It's wonderful to know that Josh and Beth, along with the rest of the team, were able to provide you with such a fantastic car-buying experience.
We understand that your previous experience at the Southampton branch caused you some stress. It's reassuring to hear that Beth and Josh were able to turn the situation around and make your experience at Bognor Regis enjoyable. Their dedication to ensuring your needs were met and their commitment to providing a positive and exciting car-buying experience are truly commendable.
We are also pleased to hear about the excellent communication you received throughout the process, from the initial stages to the car pick-up. Beth's efforts in ensuring the car was ready, including the cleaning, checking, and paperwork, are greatly appreciated. It's heartwarming to know that you are recommending our Bognor Regis team to your brother and others. We look forward to welcoming you back in a few years when you're ready for your electric car. Kind regards, Cameron
Big thank you for all stuff
Big thank you for all stuff, specially Aiden and Bethany
2025年3月3日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
Good afternoon Evaldas, we're so glad to hear you had a positive experience! We appreciate your kind words about Aiden and Bethany. We're proud of our team and strive to provide excellent customer service. Kind regards, Cameron
Richmond Motor Group - MG Bognor Regis からの回答
Thank you for your kind words! We're so glad to hear you had a positive experience with our team. We appreciate your feedback and will share it with Aidan.
Friendly, efficient and supportive.
Friendly, efficient and supportive service that got me a used car that was right for me. Will use Richmond again. Big thanks to Adam.
2025年3月1日
Richmond Motor Group - MG Bognor Regis からの回答
Good morning Richard, Thank you for your kind words! We're delighted to hear you had a positive experience and that Adam was able to help you find the perfect used car. We appreciate your business and look forward to assisting you again in the future. Kind regards, Cameron
Richmond Motor Group - MG Bognor Regis からの回答
Good morning Jason, we're so glad to hear you had a positive experience with our staff. It's our goal to make the car buying process as stress-free as possible. Kind regards, Cameron
Car buying made easy
2025年2月20日
Richmond Motor Group - MG Bognor Regis からの回答
Good afternoon Paul, we're so glad to hear you had a positive experience! We strive to make the car buying process as smooth and enjoyable as possible. Kind regards, Cameron
Great Experience
Perfect car. Communication was fantastic and sale went so smoothly. I have to say that Beth was an absolute legend to deal with! Always went above and beyond and her customer service was second to none.
2025年2月20日
Richmond Motor Group - MG Bognor Regis からの回答
We're so glad to hear you had a positive experience with us. We appreciate your kind words about Beth and her exceptional customer service. We strive to provide our customers with a seamless and enjoyable experience, and it's wonderful to know we achieved that for you.
Very helpful and accommodating
Sarah at Richmond MG was extremely helpful, dealing with even though we hadn't made an appointment, getting us out on a test drive and making the trade in of our old vehicle and purchase of the new one as easy as could be. Josh was also very helpful and both were great with our little one's constant questions!
2025年2月22日
自発的なレビュー
Richmond Motor Group - MG Bognor Regis からの回答
Hi Mr. Gordon. We're thrilled to hear about your positive experience at our Richmond location. It's wonderful to know that Sarah and Josh went above and beyond to make your visit enjoyable, especially with your little one's questions. We strive to provide exceptional customer service, and we're delighted that they were able to make your trade-in and purchase process smooth and easy. Many thanks, Laurence.
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